X-Sense Home Security System: 8-Piece Wireless Alarm Kit for Complete Home Protection

Piervito: X-Sense alarm system is just a wonderful unit. I have had three alarm systems before and let me tell you,
this alarm was much much easier to set up. There are no codes to enter, just use the app. Download the app and set it up. My daughter helped me to pair the unit with the my WI-FI.
There is no big printed instructions on how to enter different parameter; like delay, on, adjusting alarm volume and etcetras.
In fact after the syatem was set up, I ordered another motion sensor directly from X-Sense.
You can add more sensors as you need. I believe its up to 32. Another important thing is their Customer Service. I emailed them, and they replied quickly to answer my question. I also called them on the phone, and spoke to Customer Service. The only thing tricky about this unit is the instructions; could have been printed with a bigger font. So, yes I thin this is the best alarm system that I have had.
Piervito from Brooklyn, New York

United States on May 13, 2022

SpacelySpacely: I bought this to replace my no-longer supported iSmart system. I wanted a security system that lets ME know when someone opens a door or enters a room without authorization. I do not need a monthly $40+ bill for a service that will call me for a password for false alarms 99.99% of the time. I am very capable of calling the police if ever needed. Currently X-sense does not support cameras, which is not an issue for me, since my camera system has always been a hard-wired separate system. They do claim to be working on that feature.
This system works great. It's very flexible as far as configurations; There is home and away (motion) settings, I can have the alarm sound, a bright flashing light, both or none. All with volume and brightness controls. No matter what, it sends a push notification right to my phone explaining any issue.
I can arm and disarm using my phone, the remote control, or Alexa.
I have only two issues with the system compared to my old, but theses are not show-stoppers and not worthy of removing a star:
1. The sensors are very large, see photo. This is due to the battery used by the sensors. The base station is AC and plugs into the wall, the remote...

United States on May 07, 2022

Susan Silagy: Pros: it does work when a door or window is opened

Cons:
* app difficult to configure, gets ‘stuck’ often. Have had to delete and reboot twice in the 45 days we’ve had this.
*You can’t have two users of the app..you ‘share’ the app with other household members and only the main user can really do anything… it’s like view only. Therefore if my husband is at work and I am at home, I can only view what sensor has set off the alarm, but I need to find the remote to set it off
*Main controller light turned green and nothing worked on day 5 of ownership. No instruction on how to fix this. We finally unplugged it (it has battery backup by the way) for 3 days and the light never went out, but when we plugged it back in, it turned blue again. We had to reconfigure the app all over again for each sensor. It was at this time we didn’t even bother putting the app on another phone.
*alarm decided to go off for no apparent reason in the middle of the night. Checked entire house and reviewed outside security cameras (different brand/system) and nothing was opened and no movement that we know of.

I see the price has dropped almost in half since we...

United States on Apr 12, 2022

Jeremy Cordova: Base station goes offline after a day or two then the reset button and button on the base station don’t do anything. I have to unplug the device, wait for it to power off (which takes about 2 days), then it reconnects on power up. After a day or two same thing. I’ve had this about a month and my property is only protected 1/3 of the time at best.

Updating this review to 5 stars, the seller contacted me and sent me a whole new kit free of charge, this one works great so far! Excellent customer service!!

United States on Mar 26, 2022

Stuza: Excellent product. Easy to install and *just works*, specially the Alexa integration.

However, it's lacking one key item for me. I can't seem to be able to create my own custom modes. Right now it has home/away modes which basically turn everything off or everything on. I want to create a mode to turn on just the window/door sensors and not the motion detectors so we can activate this at night when sleeping but be able to still get up to go grab some water.

Also, siren isn't very loud but, it's certainly enough to let intruders know they've been detected which should be enough in my experience (sadly!) to make them leave.

Otherwise, excellent product. Thanks!

P.S. I'm not sure why they say it only works in certain countries. I've got mine up and running in Sri Lanka however, I did set my home country as UK in the app but, this doesn't seem to have made a difference?

United States on Jan 25, 2022