eufy Security eufyCam 2C Pro: Wireless Home Security Camera Add-On

Gary Bauman: I love the product just upgraded to a couple more cameras.

United States on Nov 19, 2023

Jack: We love these little cameras. We use them to monitor our house. Everything is working as the seller described. I have them so far for several months now and are still working.

United States on Nov 10, 2023

LPD911retired: Can’t go wrong with Eufy! This 2C pro works great! Inexpensive!

United States on Oct 28, 2023

Self Analysis: Eufy security cameras are super easy to setup (a few minutes each) and rapidly provided perimeter surveillance when dealing with some illegal activities in the neighborhood. I'd had a hunch that more was happening in the middle of the night than I was fully aware of. After installed a set of cameras I discovered within a week that my neighbor was using drugs, prowling cars and menacing things at night, to an extent that it required police attention. The presence of the cameras now serve as a deterrent the neighbor who has been put on notice by the police, while providing a "trust but verify" level of security.

The Eufy security scandal came to light right after my purchase. So I was tempted to return them and choose a different brand. Eufy were caught red-handed with personal data on their servers that was visible by third parties when they claimed no personal data was uploaded. Supposedly this "bug" (or feature?) has been updated. I am always wary of Chinese software companies and am aware that they may be slurping up more data than they should. But the immediate illegal activity in the neighborhood that was discovered at the time outweighed the chance Eufy might be...

United States on May 15, 2023

R-M-R-M-: Think about this: There are a lot of one star reviews for a reason. . . So frustrating that I took a sledge to their doorbell. . .

UPDATE (10/04/2022):
Customer service response to the current issues:
"Unfortunately, if your order has expired its 12-month warranty, and if the device is defective, we are sorry that we are not able to arrange a replacement for you according to our warranty policy. However, we register all defects and evaluate them statistically. These statistics enable us to identify any increased defect rates or concentrated product problems, so thank you very much for letting us know about your product."

Be warned, small issues from the start with the entire eufy system only to have it breakdown after 2 years. And nothing can be done about it with customer service.

DO NOT BUY THIS SYSTEM!

UPDATE (10/04/2022):
Customer service response to the current issues:
"Unfortunately, if your order has expired its 12-month warranty, and if the device is defective, we are sorry that we are not able to arrange a replacement for you according to our warranty policy. However, we register all defects and evaluate them statistically. These...

United States on Oct 05, 2022