Bonsenkitchen Single Serve Coffee Maker with Built-in Milk Frother

proud army wife: I purchased this and not only did it not worked but there were no manual or instruction and missing some parts. The mail froster did not turned on at all, dead as a rock (I think rocks have more life) called and the company who handles the warranty for this manufacturer told me to return it because they don’t send replacement since they ran out of them due to them not working lol. Wow, and only offered to transfer me to Amazon for a refund since they don’t want to deal with it . Save your money and buy from another brand . This was a very disappointing and total waste of my time .

United States on Oct 16, 2023

Largo: Que demander de plus : capsules, café moulu, mousseur... à ce prix !
Pourquoi voudrais-je une de ces machines qui, bien qu'elles offrent souvent un mousseur à vapeur par buse, sont tellement dispendieuses ?
Cette cafetière "BonsenKitchen" a vraiment du "BON SENS" :-) Vous ne pouvez pas vous tromper si vous désirez une cafetière polyvalente, facile à utiliser, demandant peu d'entretien et à un prix vraiment intéressant.
ENFIN : J'ai mis 5 étoiles à Saveur mais ceci dépend du café ou des capsules qu'on y met

Canada on Feb 17, 2023

Anwesha Mukherjee: Coffee is fine but I bought this only for the frother and it stopped working in a month. Have sent a message to the vendor. Lets see if they provide replacement.

Canada on Feb 09, 2023

Alchemist : The product came in with a crack on the plastic cover where you fill water. The milk frother stopped working after two weeks. First it stopped heating and now it won’t even switch on. Don’t waste your money on this product.

Canada on Feb 07, 2023

Naidelys Alayo: I loved this coffee maker and frother when I first got it, I believe it was a great value for the money. However, the frother spills over if you add milk all the way to the max line. After a few uses it it would work intermittently, until finally it stopped working after just a couple of months. The coffee maker is still doing great after over a year though.

Wish I could buy a replacement frother separately or that the company would replace it!

United States on Dec 24, 2022

Maryanne Schlaut: This coffee machine is very easy to use The settings are great for large cups and it is quick to heat water and dispense coffee It also takes up little space on my counter

Canada on Nov 29, 2022

Dennis Snyder: I purchased this machine in March. Unfortunately, it quit working in August. There was probably a manufacturing defect which was not caught before it was sold. These things happen. I reached out to their customer service via E-Mail and received a response the next day. They requested a video showing them what the machine did when I tried to make a cup of coffee. After several communications they agreed to replace the coffee maker free of charge without the hassle of having to return the old machine. I was very impressed with the customer service and felt I wanted to share that with others who might be thinking of a purchase. While the machine was working, it made excellent coffee. It was the first coffee maker that made HOT coffee, not the luke warm coffee I got from other single serve machines. Also, the milk whipper frothed half and half really well and was an added pleasure to the morning cup of coffee.

United States on Sep 07, 2022

Lisa Baker: I really like this machine. You can use pods or the basket filter (which I love). It also has more size settings that go all the way up to 14oz. I like a big cup and had to do multiple runs on my old machine. The only down side is it doesn't have a warning that your water is low so It WILL run dry, Which you don't want to do. But I just keep a bottle of water next to it to top it off regularly. So, good to go!!!

United States on May 17, 2022

GemKuldellGemKuldell: UPDATE: I am still using it a year later and I still don't have issues with it. Received this 2 days early. I wanted a single serve machine that made good coffee, that I didnt have to buy kcups for and had a frother. So I went looking and found this beauty. As there were no reviews I did a little research. Turns out it has a 9.4 out of 10 rating on one site for 2021. So I decided to give it a try. I love that I can grind the coffee I choose. I dont have to purchase kcups but can if I want to. The frother is amazing and personally I find it the frother better then the nespresso one a friend of mine has. The machine has a good weight, is well made does not feel or look cheap...in this day and age...PLEASANTLY SURPRISED AT THE QUALITY AND THE COFFEE for the price. If ever I have an issue with this product I will update the review. The reservoir is a good size. Great coffee and frothed milk for a reasonable price

Canada on Sep 27, 2021

Colleen: I bought this for my office as I like lattes and my coworkers use K-cups. Its a great machine and takes up little counter space. I did find that I have to use the frother 2-3 times to get the consistency I like in the lattes, but you can froth and brew at the same time which is a great feature. I will be buying another one for my house when my current one dies.

Update: Well the frother no longer frothes no matter how many times you push the button. Unfortunately, I had bought a second one for home and that one no longer frothes either.

United States on Nov 04, 2020