Amazon Customer: I've purchased 4 of these via Amazon. Great product, better value. One of my units purchased 7-13-21 stopped working. I sent an email to the manufacturer (info@mozsly.com) on 10-25-2023 and within 24 hours got a reply saying that they would send me a replacement motor and circuit board along with instructions. Sure enough, in a few days, I had the replacement parts, easily made the repairs, and unit is functioning like new. If you've shopped for these winders, you know what a great price these Mozsly products are and with this level of customer service, along with the cool design, and quite operations, the value is outstanding.
United States on Nov 28, 2023
Valentina: L'articolo è appena arrivato come richiesto, spedizione celere ed è davvero molto carino. È tanto leggero, spero funzioni bene quando lo regalerò.
Unica pecca ... È arrivato nel cartone del prodotto stesso senza ulteriori imballaggi e non presentava alcun sigillo lìddove c'era l'apertura della scatola. Fortunatamente arrivato integro.
Italy on Nov 22, 2023
Turbo6594: I like the different options for movement, very silent and amazingly it holds the watch in place. The adjustable spring pillow is great. You wouldn’t think that is major problem with most. The pillows are too smal or soft and you have to make all kinds of inventions to make them work. Not this one. Unpack and ready to work. It’s not the cheapest but frustrating free.
United States on Nov 12, 2023
Alex: Update!
**I was contacted by Mike from Mozsly who wanted to help with this issue. He indicated it could be either the motherboard or the motor and said he would send both out and if it's just the motherboard, i can keep the spare motor.
Both replacement parts were shipped and delivered within a couple weeks which is good considering Black Friday and Xmas shipping is picking up now. The replacement of the motherboard was extremely simple and took less than 10 minutes. Plugged the unit back in, turned the power on and the unit is working perfectly again. It's easy to complain when something goes sideways but it seems harder to offer praise when something goes well.
I really want to thank Mike and his team at Mozsly for stepping up to help with this. I'm happy again and looking forward to many years of use, knowing if something stops, there are parts available to replace if they should fail.**
My wife purchased this unit as a Christmas gift last year. Initially it worked fantastic and as described. It has bi-directional rotation features so you can select clockwise, counterclockwise or both. I'd like to say while operating, the unit is as close to silent as...
Canada on Nov 02, 2023
Fran: Muy bonito, no hice caso de los comentarios y lo compre. Durante ese tiempo, funciono bien pero a los cinco meses ha dejado de trabajar.
Reedito:
El vendedor se puso en contacto conmigo y me mando a casa una placa y un motor nuevos y una vez montado el motor, la caja ya vuelve a funcionar.
Gracias por la atencion del vendedor que rapidamente se intereso por el problema y me ofrecio una solucion.
Spain on Oct 25, 2023
elena munoz: Fue un regalo para mi hijo ya que se quitaba el reloj para dormir y siempre tenía que ajustarle la hora en la mañana. Ahora lo deja en este aparato durante la noche y ya no tiene ese problema. Es muy silencioso y el acabado es muy fino y juvenil.
Mexico on Dec 06, 2022
Amazon Customer: If your watch collection has grown to the point it is difficult to consistently wear/wind them enough to keep them running, this is an excellent product to start with. I bought this winder to accompany 3 automatic watches (2 with Seiko movements and 1 with an ETA movement) and so far it has performed to or exceeded expectations.
Firstly, when you receive the product it is packaged quite well and steps are taken to provide a more premium unboxing experience than one might expect. Everything is protected well and they provide a very detailed user manual that explains just about any base question you might have. The only thing I would have liked included which wasn't are batteries (the winder can use battery or direct power), but this is essentially a non-issue.
The winder itself is a little strange in that the outer material is soft and feels like leather or a faux-leather material. I wasn't expecting that to be the case, and I would prefer it to be a hard material, but it does feel good to the touch and the material seems as though it will hold up over time. The winder has a good amount of heft to it and looks good on a shelf or table. Operationally, the winder is...
United States on Mar 15, 2022
OrionOrion: UPDATE...
Unfortunately, I had to return this watch winder. The company never contacted me to offer a solution which is truly a shame because this winder has potential but, at the end of the day, it's their loss. If you have any sort of diver's watch, STEER CLEAR OF THIS WINDER because it will NOT accommodate it!
As an alternative, I decided to go with another brand and model of watch winder instead (Heiden Monaco single watch winder), which will easily accommodate any diver's watch and, while a bit more expensive, you get what you pay for.
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ORIGINAL REVIEW...
This watch winder looks really nice and I have no reason to think that it wouldn't work well under different circumstances, but it cannot accommodate thicker watches.
To begin, the lid that screws on the front is only 3/4" thick (measuring its outside) which means the lid's inner dimensions are less...
...so when I screw on the lid, my watch touches the inside of the glass which prevents the watch from spinning freely. That completely defeats its function.
This company should have thought matters through more and designed the lid with another 1/4" in...
United States on Mar 09, 2021
| Mozsly Automatic Watch Winder - Keep Your Timepieces Ticking | Automatic Watch Winder with Super Quiet Motor, 4 Rotation Modes, Flexible Plush Pillow Fit for Men and Women's Watches | 2-Watch Automatic Watch Winder by Watch Winder Smith - For Large and Small Watches Crafted from Bamboo | |
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| B2B Rating |
76
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98
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96
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| Sale off | $6 OFF | $43 OFF | $10 OFF |
| Total Reviews | 224 reviews | 621 reviews | 210 reviews |
| Manufacturer | guangzhou | No | |
| Department | mens | unisex-adult | |
| Date First Available | April 29, 2020 | May 28, 2018 | |
| ASIN | B087V4NMBH | B07DCHPVYW | |
| Product Dimensions | 4.4 x 6 x 4.4 inches; 1.8 Pounds | 6.1 x 5.3 x 5.3 inches; 2.5 Pounds | |
| Item model number | SG-dan-001-BK | TRIPLE TREE-HE-1 |
Réponse à ma question : j’ai contacté le SAV sur le site Modyzs et quelques jours après j’ai reçu le kit de dépannage. Son top :-)
France on Dec 03, 2023