Tineco CARPET ONE PRO Smart Carpet Cleaning Machine for Professional-Level Cleanliness

Rae: First thing my dislikes, small tanks.
Other than that? I love this thing. I want to leave my husband and marry this and take on the road and show it off. It got the stains out of my carpet from my three kids flooding my office. It got pet stains out of my carpet that I thought were so set in. I get it, it’s expensive. But in the last two years I’ve gone through 4 bissels so the money I’ve spent on those could have paid for this.

United States on Oct 01, 2023

Erin B Seals: This cleaner does a great job on carpets. The soap cleans quickly and the suction is strong. Even after vacuuming thoroughly with a really good vacuum (shark apex), the tineco still pulls pet hair out of the carpet. It pulls a lot of the spray back into the dirty water tank. The heated dry mode really speeds cleaning time. The machine is easy to maneuver and, while a bit awkward to carry, is not heavy. It feels sturdy but not bulky.

Cleaning the machine is my biggest complaint, but is still mostly easy with a few extra tools. The dirty water tank has a wide opening which makes rinsing leftover debris easy and helps with drying. The clean water tank has a very small opening, but is thoroughly emptied during cleaning. My recommendation is to keep cleaning until that tank is empty. The suction channel of the brush roll cover is difficult to clean. Tineco provides a brush for cleaning but nothing for this space. A large straw cleaning brush with a long handle and a flexible but sturdy head can get any leftover debris. The suction channel doesn't have any sharp corners which would be inaccessible for a straw brush.

United States on Sep 27, 2023

Kara Zetzsche: I did a lot of research before I bought this one. I had a 20 year old Bissell that still worked great but it was being held by duct tape so got this when I saw it was on sale. It overall is a great machine. The accessory attachment works great and cleans good. The only thing is I have dogs so was hoping this would suck up the dog hair. I guess it does, but then I find clumps all over my floor as I'm cleaning that I have to pick up. It's like it sucks up the hair out of the carpet but then doesn't suck it into the dirty water. My dirty water doesn't have anything but liquid when I pour it out. Pretty disappointing. If anyone has a clue if I need to fix something to solve this problem please let me know! Thanks!

United States on Aug 21, 2023

Jen N.: The media could not be loaded.  This cleans my rugs well and got some old stains out of the white carpet in my bedroom.
It is not too big and gets under most things well, like tables.
Warning: the voice prompts are LOUD. I was frantically trying to shut it off the first time because my husband was on a conference call in the next room. The machine itself is pretty loud, but you will definitely want to mute or turn down the voice prompts. Sorry though, you must download the app to turn the volume down, so I recommend doing that first.
Cleaning the machine is not that bad. I watched a video on how to do it and it’s a breeze. You will need to do it every single time you use it though, and let it all dry.
One thing I am disappointed about is the tank size. I have a large home so I had to refill this tank a lot of times, but it wasn’t a huge deal breaker for me.
The price is really high and I doubt I would have bought this if it hadn’t been a prime day deal.

United States on Aug 02, 2023

Scrubby Bubbles: UPDATE on the review below: after the initial, not so successful customer service interaction I tried again. This time I was instructed to return the vac (free shipping) and I just received its replacement. Better luck this time hopefully!

I really liked it from the first time I used it right up until the second time a few weeks later when it no longer worked. On moving it to look for models numbers etc I noticed a crack through the plastic casing where the power cord wraps up.
I was told to expect an email from Tineco customer service but all I got was a customer satisfaction email. I’ll try call them again tomorrow I suppose.
Had it carried on working it would be excellent - cleaned great and dried wonderfully; no time wasted going over and over the same patches if they didn’t need it.

United States on Jul 28, 2023