The Thank You Economy: Insights from Gary Vaynerchuk

Cliente de Amazon: Si bien este libro fue escrito en 2006 (cuando las redes sociales comenzaban a hacer ruido), los principios de este libro siguen siendo vigentes y más que nunca. Recomiendo mucho la lectura de este libro si eres alguien que trabaja con clientes, atención a clientes, manejo de cuentas, etc.

Mexico on Jun 12, 2023

Juan JesúsJuan Jesús: El libro es el especificado pero me ha llegado cómo si se les hubiera mojado bastante y lo hubieran dejado secar. Con manchas de tinta, teniendo en cuenta que es nuevo no estoy contento el producto no estaba en las condiciones apropiadas.

Spain on Mar 02, 2021

Raza Harlov: Content is aligned with his social media videos.

Not the best writer.
But if his views align with yours there’s a great motivation to be taken.

Germany on Aug 22, 2019

alexis sanchez: phenomenal book!

If you are looking to improve your customer service in your business and incorporate it to social media...
this is your book.

i have only read 50% of it and have gotten so much value out of this!

If you are a big book reader or a GaryVee Fan then this is a must have for your library!

Canada on Mar 29, 2018

Victor Maia Mignone: Esse livro é uma bibliografia básica se você deseja trabalhar com social media. Gary Vaynerchuk esmiuça sua metodologia e demonstra como marcas podem alcançar o sucesso.

Brazil on Jun 25, 2017

no quality product reporter: Few people in the social media world have never heard of Gary Vaynerchuk. The author/entrepreneur has been very successful in business, and he credits much of that success to social media. Frankly, I think Vaynerchuk would be successful at whatever he wanted to do. He has passion, along with a tremendous acumen for business,

Vaynerchuk is a "born" leader in my opinion. He just has "it". What is "it"? It's that passion and talent that great leaders have. In professional football, guys like Bill Parcells, and Bill Belichick have "it". The Harbaugh brothers also appear to have "it". Coaches like these, are able to build winning programs and teams, while others never come close to the results that these guys achieve.

Vaynerchuk was able to turn a mom and pop liquor store into a $55-$60 million dollar operation. He now runs VaynerMedia, which appears to be growing faster than Jack's beanstalk. In his book, The Thank You Economy, Vaynerchuk discusses why differentiation and fantastic customer service, are critical for success in today's marketplace.

Vaynerchuk also cautions about the dangers of being reactionary, and complacent. He gives some good examples like...

United States on Feb 07, 2013

Janette Fuller: "The Thank You Economy", by Gary Vaynerchuk, is about caring about your customers. It is as simple as that. How we cultivate our relationships is often the greatest determinant of the type of life we get to live. Business is no different. Real business happens in the small, personal interactions that allow us to prove to each other who we are and what we believe in, honest moments that promote good feelings and build trust and loyalty.
Mr. Vaynerchuk believes it is important that brands and businesses learn how to properly use social media to develop one-to-one relationships with their customer base.

Mr. Vaynerchuck tells us about how small town businesses operated in the days of our grandparents and great-grandparents. The customers weren't just walking wallets; they were friends and neighbors. The business owners cared about their customers and tried to please them. Relationships and word of mouth could have a direct impact on an individual's personal and professional reputation, and on the success or failure of one's business. Word of mouth is now back. Social media sites allow us to discuss future purchases with people that we like and trust. These conversations are...

United States on Mar 12, 2011