Moen Chateau Collection 96797 Replacement Tub and Shower Faucet Knob Handle Kit

LDC5: My 25 yr old Moen tub/shower is still going strong with renewed handle along with a separately purchased valve inner stem. Working & looks like new

United States on Dec 04, 2023

David McKenzie: It arrived quickly, installed quickly, and it works great.

Canada on May 12, 2023

Tadeu Mendonca: good

Canada on Nov 01, 2022

Brad: Purchased to replace existing cracked and finally broken handle. Easy to install. Hope it lasts as long as our current 20-year old handle did!

Canada on Aug 24, 2021

Scully McGhee: My shower in my basement went in in 1979, and this handle fit like a dream, and I didn't have to replace the cartridge either.

Canada on Jan 14, 2021

The BruceThe Bruce: I have a 1965 Moen 3250 Heritage faucet that I just replaced that needed a new knob. The old knob is #96797 which is out of production and this is listed as a modern replacement. It was tight going on though and I had to use a microfile on the knobs inner bore for a few seconds to clean it up...and a shot of silicone but it went right on.

Several reviews mention that their knob broke after some use and I think I see why. My old faucet cartridge (#1225) was very hard to pull/push for years. As part of replacing the knob I also replaced the faucet cartridge. Now I can pull/push the knob with one finger(!). Since the original knob was round and the new one a teardrop shape it makes sense a tight faucet valve puts extra stress on the new knob's top. So...I suggest you replace the faucet cartridge first. Also...make sure the knobs inner bore fits smoothly or it could split it if you jam it on.

United States on Jan 19, 2020

Gary Bisogna: I have always been a fan of Moen quality plumbing products and their excellent customer service. When I install a plumbing product, I want to know that I can purchase repair/replacement parts for it 30 years down the road. Moen is such a company. I replaced my 32 year old round clear Moen tub faucet handle with this one, and it fit perfectly. It came with all stainless steel hardware, and with a little Thread-Locker compound (available cheap in any hardware store) this handle will stay on tightly, unlike so many loose handles you see in hotels and restaurant faucets. Altho my old Moen handle functioned perfectly, this new one upgrades and gives a clean, new appearance to my fixture.

United States on Oct 20, 2019

David: This was the perfect replacement for my broken handle that needed replacement. It makes a huge difference when it's replaced. I don't think people realize how dingy the plastic handle gets over time. The new handle is super clear where my old handle was dull and frosted looking.

The price is a little steep in my opinion for a chunk of plastic for an archaic design, but it's a perfect match if you replacing your old one. All the hardware comes with this kit.

United States on Jun 06, 2019

Suraya Jackson: Product purchased was to be expected. Came quick and easy to install. But the product itself doesn't last. We had to replace a few times because in normal use the plastic on the inside broke.

Canada on Apr 12, 2019

Bellemaine: The shower knob was just what I needed, at an unbelievable price. I paid a whole lot more ordering one form another website. By far you had the best price and the best service! :-)

Update: 9 Feb 2011. Once again the shower knob broke, in the same way as the ones I had installed before. I got almost two years of use out of this last one. I finally looked up Moen Corporate US online and used the 'Contact Us' web page found here: [...]. There was a place to insert pictures, so I took a picture of the broken knob with my cell phone and sent it along with a description of the problem on 7 February. on 9 February I had an e-mail response with a customer service number: 1-800-289-6636. When I called the number I got a human being, Sally, after a few minutes' wait. She asked a few questions about the unit. She wanted to know if the knob was hard to pull out. I told her it was no harder to pull than the sink faucet knobs. She said the acrylic knobs break for two reasons: 1) the cartridge behind the knob needs replacing, or 2) spray cleaners were used to clean it and they degraded the plastic. I admitted to using Dow Scrubbing Bubbles and never anything else. She said to use vinegar...

United States on Mar 08, 2009