Modern BESy Shower System with 12 Inch Rain Shower Head and Handheld Showerhead Combo

Robin R.: After spending thousands of dollars on redoing our walk in shower and tiling , last job for the plumber was to attach the finishing handles,
Rain shower worked, but the hand held , French phone, leaks all over the place, there is a fault or it is broken along the tubing.so useless! We are not impressed at all and would like a replacement tubing and handle, the plumber was not impressed either and it cost us another $ 100.00 for him to just install the outside controls

Canada on Dec 05, 2023

ivan meza: I had this for one year and all of a sudden it just started spewing water out of the seams, made a mess of my entire bathroom. It’s unfortunate, I loved this showerhead. For the price I feel it should have lasted longer.

United States on Dec 03, 2023

Aphayrath: Il manque un morceau b va pour installer la poignée de douche

Canada on Sep 20, 2023

Denis Dansereau: Merci très bon produit

Canada on Sep 08, 2023

dthangdthang: UPDATE: after months of using it, I noticed that it started to rust. Rust taking over at the square rain shower head. What product that is specifically made for water usage but starts rusting after few months. Will end up buying a better branded product made in USA. Now that the rust started to drop down and made rust stain on our tiled shower floor.

I love this in our bathroom after the remodeling. Plumbers had no problem installing it. We did have a defective unit as you can see in the pic. Where the nut screws into the shower head, there looks to be a tiny hole that was squirting out water. What’s odd is at first the plumber thought it was a leak at where they were joining the rod and shower head. Upon further inspection, they see that the hole was in the nut itself and not at the union. Contacted the seller and they were very responsive and they sent out the replacement within a couple of days. I’ll install the replacement part this week.

United States on Aug 16, 2022

Erin: Purchased this just as we started remodeling our bathroom, but due to construction supply delays we didn't get around to installing it for a month and a half. Which means by the time I discovered how crappy this was, I missed the return window.

1st Issue- The instructions on this thing are USELESS! Just a bunch of blurry pictures, with no real 'instructions'. Even the plumber was confused as to how far back the pipes should be mounted because of conflicting information in the so-called 'instructions'. So he installed the pipes per the fist measurements listed, as they seemed like the correct ones of the two listed.

Our family ended up with Covid the day after the tiles were done, so we couldn't get the plumber back to install it for 2 weeks. Obviously couldn't wait for 2 weeks to shower, and since we are very experienced DIYers, we decided to do it ourselves, which is when we discovered the other issues....

2nd Issue- The matte black finish on this entire product is so thin and cheap, it literally scratches off with any sort of pressure. We covered everything in both rubber and fabric prior to using any tools on it, and the finish still...

United States on Sep 15, 2021

W4SGA: Wanted one of these heads for our newly renovated bathroom ever since using one at a house we rented on vacation. It's only been in for a few days, but being the first waterfall shower I've owned, I already love it. You can really get wet with this one. The black looks great in the white room and all of it seems a quality item. Finish looks sturdy and tough, we'll see over time. I love the wand. Easy side spray is perfect and the spray is great for washing down the shower. But really bought it to try to wash a medium large dog. We'll see how that works out too. All controls are silky smooth and very positive. Amazon had a much better selection and much better prices than Home Depot, Lowes and other plumbing supply store locally. I found something similar at a high end plumbing store, but it lacked the versatile spray and was 4 times more expensive.

United States on Jun 06, 2021

Keith GarlandKeith Garland: Firstly this system looks really really good, but it has some problems.. firstly the directions are basically caricature and guessing. no direction on depth needed for either of the fixtures or the control, I almost messed up the rainfall part, and I'm pretty good with this stuff. and the last bit is the control in mine needed adjusted a bit to be able to get the finish handle on. After all that I had a beautiful shower.

As far as the actual use of it..

The rainfall is very nice.

When on the wand the pressure is just awesome like almost hurts. That bring said it sends a bunch of mist into the air so having a good fan is also a very good idea (but it's a bathroom you should have a good fan or window anyway)

You can run both the rainfall and the wand at the same time but obviously doing so will lower the pressure going to each.

I would buy this system again, just make sure you do your math and can do some problem solving and not get to worried, you can do it.

United States on Apr 28, 2021