Heavy-Duty 2-Way Metal Hose Splitter Connector

H Williams: Update: After posting my review the company responded directly and offered a full refund and replacement of the splitter. The customer service has been wonderful.

Looked like a durable splitter. It did not leak from the hose or faucet areas. It sprung a leak at the screws that hold on the on/off flow valves.
Lasted about 3turns on/off, 2.5 months in warm weather.

United States on Oct 11, 2023

KJR: I thought these would be sturdier than what I had before. Installation was a breeze and the bigger shutoff handles were much easier to work with. Unfortunately, after about 6 months, one of the handles would turn, but the water still didn't come out. I ended up tossing the splitter and went with something else. I still have the other one. Price was reasonable, unfortunately, it didn't last long. Won't likely buy again.

UPDATE: I am adding a star to the review due to the outstanding customer service the seller provided! I received a message from the seller offering a refund for the defective unit AND a free replacement on top of it. This was totally unexpected but very much appreciated!

United States on Oct 10, 2023

AlvadogAlvadog: UPDATED: Supplier responded to this Review and refunded original purchase of one and sent a replacement that is YELLOW/green...see last two pics. They say it is a more sturdy item. Design is same though black material that cracked looks like a stronger bake-lite material. The email listed on this site was apparently not correct. Their correct email is: support@dbr-tech.com
Original Comment with two star rating: They drill holes for the orange rivets which weakens the black plastic. If you zoom in on backside pic, you can see that the black plastic is also what bears all the load for turning the water on and off. I had two of these fail during the first half of watering season. There is a STOP which prevents over-turning, so they can't blame the user for abuse. Tried writing the company with no response.

United States on Sep 07, 2023

Cobi: I received a defective unit. The second had a similar issue. However, the seller was outstanding about quickly addressing the issue and ultimately sending a replacement which works perfectly. Things I like about this item: fantastic customer service, the levers on the unit are longer and rubber coated unlike competitor ones, they include installation extras like Teflon tape and washers, unit is solid, not flimsy like some and not overly long which can create stresses on the faucet. I had an all brass one from a big box store before buying this one, and the short levers froze up, we're increasingly difficult to turn on (had to use pliers) and off and eventually snapped off. This one is a big improvement.

United States on Sep 04, 2023

woodi48: I bought two of these to replace splitters that I have been using for years on some of my spigots. The on-off lever is so much easier to use than the yellow rectangle "knob" on my older splitters. They worked so well that I ordered three more for the remainder of my spigots. Well, as luck would have it, one of the last three has a very fine spray leak between the hose attachment and the green body, but only on one outlet. My older splitters had a metric hex inside that I could tighten if need be. These newer ones appear to need a specific two-sided flat, two-sided round tool for repair, if at all. Anyway, this is not a killer issue because I generally turn the spigots off and relieve the pressure on the hoses when finished. I use the leaky outlet on a short-use hose that I turn on and off as needed. Would I recommend these splitters? Heck yeah, I do! ...just wish it didn't leak. (Oh, I now have five new rolls of teflon anti-seize tape and ten new hose washers since the tape and washers are included.)

United States on Jul 31, 2023