Google Nest Cam 2nd Generation Outdoor/Indoor Battery-Powered Security Camera - 1 Pack

Carlos O: I have been moving my DVR based cameras system (good POE 4Ks) to Google Nest. Even though I have to pay $6.99 to Google, it is a way better system to get alerts. Getting recordings is also way easier that from a DVR. Image quality is top notch. The rechargeable ones last about a month if I only used them for detection and random live view checks. We also have 1 wired. I am planning to use some of my POE connection to start powering the rechargeable ones. Great integration with other Google Assistant and Automations.

United States on Oct 09, 2023

Malissa Atkins: Please DO NOT waste you time with this. You will NEVER get support when the cameras malfunction.
I purchased these July 12, 2023. When I got the two cameras and the doorbell, I charged them and waited until July 15th for my son to come help me mount them outside in my yard. Everything seemed fine. Then it was time to charge them. I could get a step stool and reach the cameras, so I brought them inside. This was August 13th, around 4 weeks of use. I have them under the roof edge, protected from the sun and rain. For days now, I have attempted everything to charge them. NOTHING WORKS. Here are my main issues.

First, I want to address my experience with Amazon customer service. The first person stated they would issue a return and I could exchange them. Great, just what I wanted. I felt maybe I got a bad batch of cameras. As she was starting the process, I was stating that I looked online for help. I seen a few forums talking about the issue but nothing resolved. She then asked if I would be willing to talk to Amazon technical support. Sure, I can do that. Maybe they have some experience with this issue.

Talked with the next person, he runs through everything about...

United States on Aug 16, 2023

Sebastian L: Hardware

Nest Cam Outdoor (Battery) comes with a 1m charge cable. Firstly, I suppose when the cam is meant to be outdoors, you probably won't find a power socket within 1m from the installation spot. Secondly, the pogo pin interface makes it very difficult to find a replacement cable. There are not many choices in the market and sometimes you have to pay for a redundant power adapter that comes with the replacement cable. FYI Nest Cam gen 1 comes with a 3m micro-USB cable. If I need a longer one there are a lot in the market, unlike the pogo pin one. What's the point of a pogo pin interface?

Connection

I don't know if it is my Wi-Fi connection or what. Sometimes the video streaming is interrupted and takes a few seconds to bring up again. Sometimes the video doesn't even come up. Sometimes the Google Home app fails to load a 4-second event despite that I have retried many times. My Wi-FI router reported a 56-72 mbps connection. I suppose it is good enough?

Installation

The recommended height of the cam is 6 and 6.5ft (1.8 and 2m) for optimal detection, less than the height of most doors. If you want to install the cam at your door, you either...

United States on Aug 12, 2023

ftorres: Buen producto como todos los demás de Nest, lo único malo es que no puedes verlo desde la app de Nest, se ve y configura en la de Google home, lo malo es que en la de Google home te pierdes entre tanto dispositivo, no me encanto que fuera en una app diferente.

Mexico on Jun 26, 2023

Elimelec: Lo malo que solo traen un solo cargador, se necesita comprar uno adicional por separado (para carga continua)

Mexico on May 02, 2023

Amazon Customer: Easy to install and connect to home app

Canada on Feb 24, 2023

Maria: Great quality camera. Was a bit of a pain to set up as it had a hard time connecting to wifi. The HUGE DOWNSIDE AND ISSUE to this camera is that it’s advertised to be a Nest camera. However PLEASE BE AWARE AND KNOW IT IS NOT COMPATIBLE WITH THE NEST APP AND YOU CAN ONLY SEE IT BY GOING INTO THE GOOGLE HOME APP TO VIEW!!

I do want to emphasize that the fact that it does not actually integrate into the Nest interface/app is highly misleading. It should clearly indicate this in the listing. It’s annoying to have to check a completely different app just for one camera when the rest of my cameras are on the nest app. I didn’t realize this till after I set it up and saw many forums online complaining about it so just be aware of that. If you don’t care, then go ahead and get this camera.

Canada on Feb 23, 2023

Alex McGAlex McG: Works amazingly, if you have good wifi and a strong connection.
The only reason it doesn't get a 5 star and only a 4 is because Google removed the feature that allowed you to view your camera on your TV. I can always cast it from my phone but then I can't use my phone, kinda silly but still all around good product.

Canada on Oct 28, 2022