Get Unlimited Hot Water with the Ecosmart ECO 18 Electric Tankless Water Heater

Hone Eruiti: The idea was to use it to heat Chanelles Granny flat water system, I had to return the eco smart 18water heater. As it was too powerful for our needs. We opted instead for the ecosmart 11, hot water unit which suited our needs more adequately. We received the unit 18 unit in good stead then returned it with the blessing of the agents for the unit. I ordered the 11 unit which has arrived at our FedEx delivery facility and awaiting our pickup. All in all great experience with the company and all personal involved in the adventure thank you all so much for your patience and understanding and support Godbless everyone till next time Arohanui E’Kare’s = much love dear friends. John Hone Edwards’s Eruiti.

Australia on Apr 14, 2023

Steve in VictoriaSteve in Victoria: I bought the Ecosmart Eco 27 a month ago to replace a Hubbell 280-3 tankless heater that LITERALLY blew up catastrophically. (You can read more about this below if you are interested).

I have to say that this unit is head and shoulders above the Hubbell products in a number of ways and if you are in the market for a tankless heater I'd strongly recommend staying away from Hubbell after my experience.

Overall, this unit does a great job in coastal British Columbia where inlet water temperatures in winter are 50 degrees F or below. Unlike the Hubbell unit, it doesn't struggle to put out 140 degree water with a faucet fully open. The Hubbell never achieved this kind of performance even in the summer months even though it was exactly the same power. Of course, if you open multiple faucets or showers you are likely to see a drop in the temp but most people do not require 140 degree water and should have little problem.

The controls on the unit are easy to use but you may need to go to the Ecosmart website to find full instructions as the Owner and Maintenance (O&M) Manual they provide doesn't describe things like trouble shooting and the various Error messages...

Canada on Mar 03, 2020

Daniel: Tengo un poco mas de 9 meses usandolo en casa, donde hay 2 baños completos mas el servicio del sink y todo a funcionado sin problemas, cabe mencionar que la distancia maxima del boiler al servicio mas alejado son unos 8 metros, el otro baño a unos 4 metros y el sink mas o menos igual distancia, es raro cuando se usan todos los servicios a la misma vez, asi que no se que tanto baje el rendimiento, probare y les actualizo, lo que me agrada de este boiler de paso, es que si permite regular el agua caliente y fria como si fuera uno de tanque, asi que bastante satisfecho con la compra de este equipo!
Actualizando hoy 28 Nov, 2023, el boiler sigue funcionando sin problemas, ambos baños pueden usarse a la vez y no hay perdida de agua caliente, sigue funcionando como la primera vez y hasta el día de hoy, ya casi 4 años, no ha fallado ningún componente.

Mexico on Aug 27, 2019

Lyne RivestLyne Rivest: Yo tiene un condominio en Mexico y este calentador tiene suficiente agua por los 4 duchas aqui sin problema.

El mejor que lo conosco.

Mexico on Feb 08, 2019

LuckySailor: After some conversations with the Ecp Smart company, and a few emails, I order one. The unit was delivered faster than expected. It seems to work only fantastic! Electric hookups took about 90 minutes, and copper work took me about 4 hours with trip to hardware store for parts I didn't have on hand. If you're handy, and are familiar with plumbing and electrical, you can do this no problemo! I installed my first HWT at the age of 10 unsupervised, so this was an easy job. I ordered the 27 instead of the 24 because it was cheaper, and I have the available electrical supply-otherwise the 24 would have done the job. In fact, the 18 would have been fine too.

This is installed in our cottage which is used only about 5 months out of the year, and mostly on the weekends (Friday-Sunday). I say that to clarify that it is not being used in a house 7 days a week with large hot water requirements. There is one lavatory, one shower and a kitchen tap. We do not have a washing machine at the cottage. There are only 3 of us. Using all 3 taps at the same time, we have plenty of hot water. The unit is set at 120 degrees F. We live in rural Manitoba, and the well water coming out of the ground...

Canada on Aug 15, 2017

Yomahomie03: Reason(s) for purchase: 1. Save $ on energy cost 2. Our tank water heater wasn't getting the water hot enough (could have been going
out or was adjusted IDK) 3. Free up some valuable real estate in our laundry room (more like a closet)

So, I managed to buy this model for $360 brand new. I had originally paid $505 and was on amazon about a week later and noticed that this
product was on sale as Amazon's deal of the day. Sent the other one back and bought the sale one lol. I decided to go with this
particular model because I would much rather have too much than not enough. It's all about the incoming temperature and living in Hawaii
this product should do the job for us (4bd 3bth).I will update on actual savings in $ but keep in mind that each state charges different
amounts per kWh (Hawaii charges x3 of the national avg. so savings may appear more drastic) and families use different amounts of
hot water, but at least it will give you an idea.

Pros: -Unlimited hot water -Supposed to save $ on energy
-Frees up valuable space -Looks Modern

Cons: -Initial cost may be more than tank (will recoup $ over time) -In order to keep warranty must be...

United States on Oct 25, 2015

iScottiScott: The Good
As for the item itself I would only suggest that the purchaser make sure they have sized the unit correctly for their needs and have taken their area's ground water temp into account. The unit has a sublimely simple design and its shell is both space efficient and cosmetically pleasing. Unlimited hot water is a decadent luxury and Ecosmart makes it affordable to all. My lady is finally able to take her time wash and shave without ever running out of hot water (yikes for my water consumption). Regarding water consumption I'v found that this unit works amazingly well with the "Spa Fire-Hydrant" shower head, Economy and Performance.
The Bad
This pertains to the install process and NOT the unit. -- The plumbing is very straight forward and should be doable by a moderately experienced DIY'er with basic plumbing tools and a little soldering know-how. The electrical work is also not very difficult, BUT requires two Double-Pole 40-Amp Breakers and sufficient sized service to handle the unit (which is actually comparatively large). But if you've got the space or are willing to upgrade your electric service, this item is a must-have.
Final Warning
The large cost for...

United States on Apr 02, 2014