FYC Portable Electric Folding Treadmill - Perfect for Home Running Exercise

candy prazak: I bought this for my daughter. I didn't buy the 2 year warranty. I am guessing this is the life on the machine. My daughter didn't get the full 2 years. Purchased July of 2022. Here it is Dec.2023. It is no longer working. I regret not buying the warranty. I am guessing the life of this machine if used on a regular basis is about 2 Yeats. Get the warranty.

United States on Dec 27, 2023

Lark LoganLark Logan: I like to race-walk in an effort to keep the osteoarthritis in my right hip and knee manageable. The best way to deal with osteoarthritis is to move! Walking around the park doesn’t push me like maintaining a speed on the treadmill. I needed one with a small footprint and for race-walking speed. I’m 68, 5’8” and had a successful left hip replacement in 2018. The surgeon told me I healed so quickly because of my low-impact aerobic, stationary bike and walking routines. So, in the event I have to go through this again, I needed a treadmill. This one feels sturdy and the belt was very smooth at 3.5 speed. The only reason I did not give it a 5, I thought it had an incline feature as it showed up in my search with that request. It’s a wonderful product at a great price. The one massive screw-up (Amazon’s fault): Instructions in my order clearly stated to ring bell, I would open the garage - please being inside and down 6 stairs. An Amazon associate assured me that would be done. None of the instructions were followed. Driver did NOT ring bell. I only knew she was there because of security camera notice. I opened the door, told her I’ll open the garage....

United States on Dec 03, 2023

chuck: Product was purchased as a gift for my mother, she is in her 70's, slightly over 100 lbs. The size and foldability drew me to the unit for her. Assembly wasn't difficult, but shortly thereafter the unit started showing error code E06, which according to the manual is a motor malfunction/broken code. After 2 weeks the units stopped working completely. Through amazon, I requested a refund and the seller agreed. The fun then began. They provided a return label and authorization page to go inside the box. The label was not prepaid. I called to inquire about getting a prepaid label and was told it would be "elevated" to a different team and I would get a response within 24 hrs. Over a week later, I called again and was told they would not be providing another shipping label and I could "take it up with amazon". I was told I had to use the shipping label provided to get a refund. Due to the fact that I had traveled out of state to deal with the delivery of another treadmill and disassembly of the old unit, I dropped this treadmill of at the UPS store to avoid my mother having to deal with it. I was charged $204, the least expensive option, to return the...

United States on Feb 06, 2023

Zelina Nieves: Purchased this a little over a year ago. It was perfect for my small space and sturdy enough for everyday use.

What I really want to talk about is the
amazing customer service from this company.
I started having issues with the treadmill about a week or 2 before the 1 year warranty expired. I emailed the company about the issues I was having and they immediately reached out offering solutions left and right. They ended up sending me a replacement treadmill at no additional cost to me. They covered the shipping and I didnt even have to send the old treadmill back. By the end of the next week my replacement treadmill had arrived and is working just as it should.

All in all its a great product for the price and the customer service is top quality.

United States on Jul 20, 2021

Erika Arambula: The product arrived with a small electrical defect. I noticed the defect while assembling it. I wrote them an email about the defect and within a few hours of reporting it to them they were already shipping a replacement machine. I couldn’t believe how easy, stress free, and convenient they made everything for me! It seemed so surreal, I’ve never been treated this great by any vendor before. They have set a new standard for customer service, a bar that others will have to reach from this point forward. I will always go to them first before any other department store, online store, etc. I’m a real person, not a bot. This is a true life testimonial.

The machine works great! It exceeded my expectations. I’ve used it every day. It is perfect. Compact with all the features of a fuller sized machine. Doesn’t take up a lot of space. I leave it unfolded because I use it so much but I love knowing I can tuck it away whenever I need the space. I’ve recommended it to friends and family because I was so pleased with my purchase and customer service. I can’t say enough about it. In summary, if you’re looking to buy, buy here! You won’t regret it.

United States on Apr 14, 2021