Placeholder: Excellent book for understanding customer service, poeple management and leadership Nothing is repeatative, not unnecessary lengthy, real life experience have been used.
India on Sep 18, 2023
P Van Peborgh-Gooch: The best!
United Kingdom on Apr 15, 2023
Amazon Customer: This book was easy to read and filled with concise points on how to achieve excellence, along with short stories to illustrate examples of those points in action. Well done.
United States on Mar 15, 2023
LR: If you want to know what great customer service looks like, read this book! It is an amazing look inside how one of the greatest hotels is run if you want to know what great customer service looks like, read this book! It is an amazing look inside how one of the greatest hotels is run and the history behind the person who created the great customer service.
United States on Mar 05, 2023
Heng-Chuan Cheng: Great book with a lot of wisdom about work and life, as well as many practical tools and lead and grow a great team and company.
United States on Feb 22, 2023
J Blalock: After earning an MBA, and being in Management for 40 years, I have read hundreds of books on the subject. This is the most useful. If only I could have read it at the beginning of my career instead of at the end! My advice is to get it before you read anything else on general management.
United States on Feb 02, 2023
Philip Tomkinson: Best book on customer service, it can be done but requires everyone on board to achieve it.
United Kingdom on May 04, 2021
Yogesh Pandey: A must ready for anyone who is passionate about making a difference in whatever field you are ,how dedication, attention to detail, hard work can make a difference.
India on Jul 02, 2020
Nabeel Ur Rehman: + One of the best book I have read. Its narates many practical challenges with easy solutions.
+ Turly narate the experience with do-able lessons learnt
- The book ended very quickly ;)
Germany on Jan 14, 2020
| Excellence Wins: A Practical Guide to Achieving Success | Unlock Your Dream Customers: The Proven Playbook for Generating Traffic to Your Websites and Funnels | The Ultimate Guide to Prospecting and New Sales: Streamline Your Business Development Process Now! | |
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| B2B Rating |
88
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98
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97
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| Sale off | $13 OFF | $12 OFF | $3 OFF |
| Total Reviews | 30 reviews | 140 reviews | 87 reviews |
| Publisher | Zondervan; Illustrated edition | Hay House Business; Illustrated edition | AMACOM; 51482nd edition |
| Best Sellers Rank | #15 in Customer Relations #28 in Hospitality, Travel & Tourism #537 in Leadership & Motivation | #58 in Direct Marketing #101 in Web Marketing #160 in E-commerce Professional | #6 in Customer Relations #22 in Systems & Planning#23 in Sales & Selling |
| ISBN-10 | 0310352096 | 1401957900 | 9780814431771 |
| Item Weight | 11 ounces | 1.38 pounds | 11.6 ounces |
| Dimensions | 5.85 x 1 x 8.7 inches | 6.38 x 1.08 x 9.31 inches | 6 x 0.5 x 9.25 inches |
| Customer Relations (Books) | Customer Relations | Customer Relations | |
| Customer Reviews | 4.8/5 stars of 1,025 ratings | 4.7/5 stars of 2,384 ratings | 4.7/5 stars of 2,442 ratings |
| ISBN-13 | 978-0310352099 | 978-1401957902 | 978-0814431771 |
| Language | English | English | English |
| Leadership & Motivation | Leadership & Motivation | ||
| Hardcover | 224 pages | 352 pages | |
| Hospitality, Travel & Tourism (Books) | Hospitality, Travel & Tourism |
United States on Oct 23, 2023