Yaufey 1750 Sq. Ft Dehumidifier: Ideal for Home and Basement Humidity Control

Garnet Beer: The unit works great and lowers the humidity very quickly compared to other units .

Canada on Oct 27, 2023

S.R: We used the dehumidifier in the garage and the basement. We saw results very quick.
When it stopped working (stopped collecting water) the customer service responded very quickly and offered a replacement!

Canada on Oct 23, 2023

Gilles Mazerolle: Le fabriquant a bien répondu à mes attentes.
Merci pour votre souci de bien me servir.

Gilles Mazerolle

Canada on Oct 10, 2023

Turd Ferguson: Great dehumidifier for someone who is serious about reducing humidity.
This is a very large industrial unit and it does the job quite well. It will dry out damp spaces in no time. The fan on these units is VERY powerful and with that power comes operational noise levels that are louder than smaller household units. You won’t want to use this in your living room. Dont expect whisper quiet operation. I would equate it with the noise level of about the sound level of a household clothes dryer.
It’s on the pricier side of the scale for dehumidifiers but it has a very high quality metal build and seems very well made and durable. Nothing about it feels cheap or cheesey. I hate buying cheap build quality and cheesy junk. I search high and low for good quality stuff and generally shy away from weird Chinese sounding companies when I make an important purchase, but this dehumidifier has performed as expected and does it’s job quite well.
I am happy with it.

United States on Aug 02, 2023

Gary L.: Worked great at the beginning. Very efficient and powerful unit. Stopped drawing water by September and I waited til December to call customer service. They did their due diligence in trouble shooting for a few days then arranged for a replacement. Actual warranties are so few and far between. Thank you Yaufey customer service for supporting your product and customer..

They get 4 stars because of the product not lasting but again, their customer service was quick and resolved my issue. I don't see any other comments where the unit didn't last so maybe mine was unusual. Thank you Customer Service for being so quick and efficient.

United States on Jul 25, 2023

bnash88bnash88: The media could not be loaded.  This unit has quality written all it!! The packaging was great. The build is strong and attractive for a commercial unit. It isn't too loud and really pulls the moisture! There is a good manual and intuitive controls. Easy to set up and use. I have been thoroughly impressed with the unit. For the money, you can't go wrong.

United States on Jan 23, 2023

Peter KallmanPeter Kallman: The media could not be loaded.  As much as this is a commercial model de-humidifier, I was surprised by the robust build of it. Once removed from the packaging, it was easy to move around my spacious lower level. I allowed it to sit in place for 48 hours in case it had been turned on its side during transportation. It runs very smoothly and has a easily to use power panel. The power of the air exchange is strong and it runs no louder than the residential de-humidfier that wasn’t doing the job for me. As much as it’s not running very much during the dryness of winter, I look forward to it performing to my needs during the warmer months.

United States on Nov 22, 2022

Howard Bint: I find the instructions a little bit vague and the settings instructions also vague. Seems they could be more clear on the settings. The display settings don't seem to match the settings instructions and the numbers shown on the unit never seem to change. I DO have a humidity meter reading close by the unit and those readings seem to be ok (38 percent according to this unit) while the reading on the unit says RH61. The unit is quite quiet and fine in that respect. It is just that the settings in the guide seem too hard to actually make do on the unit!!

Canada on Oct 30, 2021

babaleah: I have now received the negotiated refund as an Amazon gift card. All correspondence with vendor has been civilized and accommodating. Any customer service issues with a company in a much different time zone takes a long time, so patience will be required. Ultimately, Yaufey has come through. Sept 15**Still waiting for the negotiated partial refund. I'm not sure why an attempted deposit to a non-existent PayPal account would take so long to reverse. I'm not hopeful at this point that I will receive anything to compensate for the defunct dehumidifier. **Sept 2023, I negotiated a partial refund of purchase price, and told Customer Service I would amend my review to a positive one once the refund was received. I got notice it was put in a Paypal account (I don't have a Paypal Account), and would I now amend the review? hmmm.....I think the biggest problem with after sales service is the one business day turnaround for any correspondence (I suspect there is a 12 hour time difference from central Canada), so NOTHING gets resolved quickly. oh well...........**I used this the first time in my kitchen. RH showed 54%, it was 51% by morning with about 750ml of water in reservoir. It is now...

Canada on Oct 22, 2021

V. G.: I am up dating my review. The customer service with this company is unbelievable! As soon as they heard that I was unhappy with their product they offered to send me a replacement. They have emailed me several times to make sure I am happy and everything is working correctly. I wish more companies were this attentive. So far, so good.

It ran 24/7 with no issues for about a month and a day. Just about when the return by date expired. For some unknown reasons it started to "jump and clunk" every 8-10 minutes. That's every hour of every day - 24/7! I checked it for clogs in the hose, filter everything I could think of. Finally pushed to the corner with its older, larger, cousin who died after 5 years and replaced it with one from a big box store. Amazon customer service was helping me with another issue one day and asked, as they always do, if they could assist me with anything else? Why yes you can! And yes they did! I can happily say that the big, fat, older cousin is alone in his corner of the basement. Amazon's amazing customer service came through again, after a small "restalking" fee. Off to a UPS Store without a box I went and returned the small and once mighty...

United States on May 21, 2021