SentrySafe EF4738E: Fire and Water Resistant Security Safe

Joy E Campbell: Secure and looks great in space

United States on Nov 19, 2023

jaime hernandez gallego: Facil de instalar

Mexico on Jan 04, 2023

JP: El producto llegó golpeado y mal tratado, parece usado y por el precio que pagué debería de ser nuevo.

Mexico on Sep 14, 2022

D. R.: It's a functional digital safe with a good size. You can use the shelves or remove them to fit larger items. The complaint about the batteries is real---without some additional support, they slide out of place, requiring the use of the key to open. I was able to fit some thin foam between the batteries and the plastic cover, and I haven't had any issues. At 100lb, it's a bulky safe that would take some effort to walk off with, and I can fit it inconspicuously out of the way. For its price ($250 total) and size, it met my needs.

United States on Jan 28, 2022

AA: I don't normally write product reviews, but felt compelled to review this safe. I own another (deposit style) safe from Sentrysafe and have been very happy with the overall build quality. I was looking for a slightly larger safe that offered more organization and usable space. This safe is very high quality, sturdy (and very heavy--100lbs). It has several very useful features including soft inner light, backup key access, and carpeted shelves.

**If you read the reviews on this safe, I think most would agree on the superb materials, fit, and finish. Many of the negative reviews point to a flawed battery compartment design. The battery compartment for this safe is located on the INSIDE of the safe (as opposed to behind the keypad on the OUTSIDE of the door). This means that the safe needs to be OPEN to change the batteries. Unfortunately, there is a significant gap between the battery tray and lid so closing the heavy safe door can dislodge the batteries and disconnect the circuit, rendering the electronic keypad unusable and you will need to use the back-up key to manually open the safe. This completely defeats the purpose and convenience of the electronic keypad...

United States on Jun 16, 2020

GEOFF HALL: So far, so good, product worked just as instructed. Delivery guy put safe right inside our front door.
I, however, used different hardware than was provided in securing unit to basement floor.

Canada on Aug 25, 2017

LIVY: I've had this safe for around six months and it has performed during that time. Easily fits a MacBook laying flat and has plenty of space for a box folder, jewellery or whatever else you need to put inside. The handle is sturdy and closes with a nice clunk. The locking bolt mechanism is excellent and would prove to be a challenge for anyone trying to break into it. The only issue I had was the door not locking when first bought. I managed to fix this by removing the thick foam seal around the door frame with a thinner fireproof version which solved the problem he se the four star rating.

United Kingdom on Feb 08, 2017

dennis: Nice safe for an entry level price. Works as expected, no problems with setup or use. Daily use over the past few weeks have been fine. Electronic keypad works fine, but also nice to have a keyed override.

Canada on Aug 10, 2015

Larry: Excellent safe - very pleased with this purchase. After looking long and hard for an adequate safe for multiple pistols I own, I came across this safe by chance, and overall, it had everything I wanted. Other safes I was looking at were quite small, looked flimsy, and even though they featured biometric capability, the user reviews left me very unnerved - some being broken into by children, while others being broken into with a firm strike with a fist. I am sure such stories were rare, but the fact that such incidents occurred left me highly wary of making a purchase.

Not only is this safe larger than most within this price category, but the door and (4) bolt locking system is very robust. I was very pleased to see how solid and well built everything looked, and the heft / weight of this safe leaves me feeling confident that my firearms will be kept safe from curious children.

Some users mentioned the carpeted shelves being flimsy and easy to give way. Yes, the shelves are very basic, but I had no troubles securing them in place with several firearms worth of weight that did not cause them to tilt or break free. Further, they are adjustable, allowing you to place...

United States on Mar 06, 2015

wishopper: We purchased the safe two months ago, and it's not opening now with electronic keypad or the key. I called the Sentry and was told that the handle could be loose and the we need to pop up the cap on top of the handle and tighten it. I don't have the tool to take out the cap right now so we have to work on it later. For now, all the document we put in it is locked inside. Very unhappy with it.
Update on 03/15/2013: After spending hours on the phone with Sentry Safe customer service, we were told that we have to send the defect Safe back to their company in NY with our document still locked in it. The company doesn't have any service personnel outside NY. One representative told us that we have to contact the place where we bought the item from. We spoke with three customer service personnel and every one of them asked the same questions such as the serial number and the problem, and they repeatedly instructed us to do the same thing to the safe that didn't make it work. At this time no solution was reached.
Update on 03/16/2013: We called a local Lock&Safe service company, a technician came over and spent two and half hours to get the door to open. According to the...

United States on Mar 14, 2013