Secure Keyless Entry Door Lock by Sifely

Cissy: The media could not be loaded.  Only can use key to open, finer print and password does not work after I use 2 weeks

Australia on Nov 03, 2023

doc: This is the second Sifely lock I have purchased and installed. I was impressed by the first one (for our barn) that I bought this one for our front door. Installation was easy-instructions are easy to follow (is that a rarity). I followed the instructions, put my entrance code(that we chose) and added our fingerprints. Unfortunately, this lock was inconsistent in it's operation. It worked, just not all the time which made me carry the key just to safeguard I wouldn't be locked out of the house. I contacted the team at Sifely and they were VERY responsive. Together, we troubleshooted the lock and they replace the latch, thinking it may be a problem. This solution helped to have the lock function properly 75% of the time. The Sifely team was not happy with this as they wanted the lock to work consistently 100% of the time. They sent me another lock that once installed works perfectly. In todays world, where customer service is basically non existent, it is phenomenal to work with a company that stands behind their product without making the customer jump to hoops (and doing nothing). I highly recommend this Sifely lock...easy install, easy to use and phenomenal customer service.

United States on Nov 02, 2023

N. Thomas: When installing this lock I initially thought it was faulty but after some trial and error realized that the screws for the interior handle needed to be loosened. After doing that the lock seemed to function as advertised. My only concern is that two of the three screws are fairly loose and I’m worried about the handle coming loose over time.

Outside of that everything works well. I really like all the unlock options (fob, code, print, key). It’s nice to have plenty of fail-safes if the lock starts to get wonky.

The app is a bit clunky but fairly intuitive. Everything appears to be working and I have many had any issues with creating codes or scanning cards.

I will say that upon first activating the lock it was not very responsive and took a few seconds to unlock. However that only lasted a few minutes and now after a day of continuous testing it seems to be functioning normally.

I plan on purchasing two more of these for interior doors (I use a Schlage on the outside door) so hopefully they stand the rest of time.

One last gripe is the lack of batteries in the packaging. You’ll need to have four AAs on hand when installing.

United States on Oct 05, 2023

KeithKeith: Bought this lock awhile ago and just got to installing it this weekend. Install took a little over an hour and a half. The instructions for the install are pretty decent and if you have installed a normal lock before, its the same process.

Once i got the lock installed it software setup time. Again, the instructions arent too bad and were easy enough for me to follow. The lock needs 4 AA batteries for power and as this is new, im not able to state approx how long i expect them to last. Per Sifely there is a battery back option, which I assume means attaching a portable USB power adaptor to it and letting it sit there. But should batteries fail you have keys.

You download the software to your phone, then connect to it via bluetooth and then setup a keycode. Now you have full access to the lock to add any additional pins, fingerprints etc.

This lock has multiple methods of locking/unlocking. There is also a setting to have the lock auto lock itself after a set time frame which is adjustable. You can also setup a schedule for when you want it to auto lock itself.

Fingerprint - was quite easy to do, same as adding a fingerprint to unlock your phone. You can...

United States on Sep 17, 2023