Real Flame 8020E-W Crawford Electric Fireplace - A Stylish, Efficient Heating Solution

Susan Fulcher: Love this fireplace ….look, functionality and quality!!!

United States on Nov 11, 2023

R & L Berry: First off, it comes in 2 boxes so be prepared for that. The parts were easily labeled with arrows pointing in the proper direction for assembly. I was able to single handedly put this together from unboxing to completely done in just an hour. The instructions are very straightforward and easy to follow. I would recommend just barely finger-tightening everything and then after the insert screen is put in, then use the alan wrench to tighten up all the wiggle room. I think if you tighten too much first you'll have too many adjustments to do.

It looks great and is made of good heavy wood. I love the finish and it doesn't have that cheezy phony look about it. I also like that it sort of looks like a 1920s fireplace that would actually exist in my home. The actual heat from it is OK. One small complaint is that it'd be nice to adjust the temp in degree increments instead of a few presets. It's a bit noisy when the heater is blowing but you won't likely notice it much when you watch TV. I have a soundbar on top of it that I stream fireplace crackling sounds to and it adds a really nice homey tough.

The fire looks good enough but not too cartoony. Only about 3 of the preset...

United States on Apr 10, 2023

Kenneth E. LenardKenneth E. Lenard: I called it "fake" but a friend said, "It's not fake, it's digital". Okay. I admit that it looks very nice. The cabinet is attractive and well-made. Another reviewer suggested keeping fasteners loose until everything was in place and I agree. I kept that in mind while I built it and it came in handy. I had it put together in 30-45 minutes. All of the cabinet pieces looked great... no damage, scratches, etc. Everything went together smoothly. The overall design is very nice. The "fire" adds ambiance, for sure. It's obviously not real fire but the visual is pretty nice. On the remote you can change the "brightness" of the fire, the color, whether the brightness stays constant or is variable, there is a timer and also a heat setting which goes in set increments like 70, 75, 80 and I think the highest is 99. The fan does make some noise but it's not overly distracting. I am currently remodeling my living room with new paint, flooring, trim, etc. and I can see this fireplace adding some snap to the room whether it's on or off. The cabinet is very attractive (to me) even with the "fire" OFF. I'm pretty happy with it. EDIT: Added another picture with the item in place.

United States on Sep 12, 2022

Catherine Burnside: I am very pleased with this fireplace so far. The appearance, quality and heat are all really great.
Would recommend to anyone.

Canada on Feb 17, 2022

Martina: It is beautiful and works well so far. I have had it for 5 weeks now and we use the fireplace flames feature every day. The heater works well to heat my living room. The blower is a bit noisy but it is after all an electric heater. The fireplace came super well packaged and all was perfect. It is easy to asssemble. I listened to someone else's advice, not to tighten the screws until the end. Great advice as it takes a bit of adjusting the pieces to make them fit perfectly. And at the end they do. It is a beautiful piece and I cannot imagine my living room without it anymore. It took a while to arrive and some messaging with customer service but the comapny was very responsive and worked with me. I give it a 4 stars, but only because I do not know how the fireplace and heater features will hold up as I use them daily. The look, quality and feel is definately 5 stars.

Canada on Dec 05, 2021

Sally: I like this fireplace. It fits nicely in my small room

Canada on Oct 31, 2021

Brenda girault: It changes the look of the room and provides heat when needed. Very pleased

Canada on Jan 09, 2021

F. BaconF. Bacon: Let me start by saying this fireplace has definitely met my expectations (which were very high), but I "stalked" it pretty much incessantly before ordering. The customer pictures on Amazon were HUGELY helpful so I will attempt to post some myself in the hopes it helps others.

The reason for 4 stars? I felt it didn't deserve a full 5 stars because of a manufacturer defect, which thankfully did NOT prevent me from completely assembling it, but where there should have been a hole and threaded insert, there was only a hole. It was to install the fireplace box supports on the bottom in the middle. Because the 2 other holes were correct I didn't feel this would impact the design and function so I just "ignored" the middle hole. Of course this was pretty much the last piece to put together so if it HAD been integral to the design I'd have had to take the entire thing apart again.

The other 2 reasons for a slight knock...I, like others before me that have reviewed, feel this unit should not be 72 degrees at the low end. I'd far prefer a setting of 65 at the low end, and I'd also prefer to see 1 degree increments rather than 3. I know it doesn't seem like it should be a big...

United States on Feb 06, 2017

Amazon Prime??Amazon Prime??: This is a great fireplace. We live in an all electric home and missed the look of a real fireplace. It really does look real. You can turn it on just for ambiance, for heat; you can turn the flame brightness up or down; you can set a timer, and even program the temperature you want. It did take some time to put together and a second pair of hands helped. The instructions were very well labeled as well as the pieces even marking which way was UP. What I did was "loosely" put together the bolts and brackets, and then I snugged things up at the end. That worked out well for dialing in the tightness of it. This took a little more time, but worth it. It is very carefully packed and only one tiny blemish on the entire fireplace. It looks nice. Time will tell, and if I have an issue, I will re-post and update my review... but we are all very happy with it. It is smaller, but that is what we needed and wanted. The construction of the the mantle itself was very top notch. Most of the pieces overlap to make a clean look. The base and the top are one piece, which makes it look very clean. There are nice details which are lost in the online picture. It looks so much better in person.

United States on Jun 19, 2016