POP SANITARYWARE Black Shower Faucet with Tub Spout for a Luxurious Bathroom Experience

Michelle: I can provide the entire package back to the seller - the valve leaking water all time, so I had to replace the rough-in, wasting the labor cost.

United States on Feb 02, 2023

A. Ross: This looks amazing but I cannot use it! Constant leak at the o-ring at the bottom of valve. My bathroom renovation is stopped because of this. Can I get a replacement valve or what? I'm past the return date because I was waiting to purchase all materials before starting and was just now able to start.

*Update*
The seller immediately sent a new replacement valve and everything works great. This looks awesome in our new updated bathroom! Thank you.

United States on Nov 11, 2021

Sam M: Very bad product and support. We installed the product then realized it was missing the diverted switch for shower-tub spout as other reviews stated. AVOID this.

Canada on Sep 08, 2021

logan fullmer: Great looking, priced and packaged product… but…. In America most plumbing trim fits on a nipple that attaches to an elbow mounted behind the finished wall. This trim has a male attachment instead of female, and unless the plumbing fitting inside the wall is installed where it protrudes through and is only 1/2” inside finished wall it will require a “tub foot thread extension” because using the shortest coupling and nipple combo to cover the gap is too long.

Long sorry short- ORDER THE FITTING I NOTE ABOVE OR TAKE SPECIAL CARE WHEN INSTALLING THE BRASS ELBOW/FITTING INSIDE THE WALL TO PERFECTLY MATCH UP TO THE PLUMBING TRIM.

Outside of this little issue, the parts were awesome and great price!

United States on Jul 19, 2021

Pina formica: Main bathroom

Canada on May 13, 2021

VanessaVanessa: The look of it and value are great, however I have 2 leaks coning out of the joints that I cannot stop. I used pipe tape for threads and tightened as much as I could without thinking it will break. I have some JB weld on it to slow down the leak until the seller gets back to me on replacement. I will gladly give this 5 stars if I can get this addresses.

(Update) Seller sent out a new one promptly and everything works great!

United States on Apr 28, 2021

Janet RojasJanet Rojas: 10/12/20 - I am adding more information regarding this product. Unfortunately, I was not able to use the longer arm that the seller sent me as it is square and does not fit the original opening because the wall plate does not slide forward. I went ahead and purchased two other arms and am now waiting for them to be installed. In the meantime, I sent comments to the seller on 10/6 regarding new issues I have had with this product since the original issue of the shower arm. Now the knob that switches the valve from shower to tub and the wall plate are defective (see pictures).
I purchased this shower/tub combination for my bathroom remodel which was completed on 8/29. The rotation knob that allows you to switch from shower to tub had a little cover on the bottom of it. That little cover has fallen off and now there is just an open hole. I was hoping I could get a replacement knob, but have not heard back from the seller (emailed them on 10/6). Bathroom remodels are very expensive, and honestly, I am very upset that I continue to have issues with this product. It looks very nice, but it has not held up well at all, and it's only been installed for about a...

United States on Sep 08, 2020

michael eric inpakumar: Good

Canada on Jun 16, 2020