NOVONE Digital Thermometer for Accurate Temperature Readings in Kids and Adults

Elli&Mama: Update: the seller Kitor Medical Devices won't answer my emails anymore. They responded once asking me to take down my review and that I would be refunded for a defective item. That was atleast 2 weeks ago and still no refund. They also won't honor the giftcard for review which I'm guessing is bc I won't change/take down my not so great review, which I was only being honest and it wasn't even that bad. I'm starting to realize all the good reviews are probably bc of the free giftcard they bribe you with. If you expect customer service to help you if you get a faulty product, keep looking. I buy on Amazon A LOT and this is the worst customer service I've dealt with. Having an accurate thermometer is essential when you have a child with a high fever, don't trust your family's safety and comfort to a seller who just doesn't care.
- I also gave them many chances to fix these issues, I would've updated (not changed) my review to reflect the service good or bad- well it flat out just sucks.
Original review:
So I don't know how I feel about this. My family has covid so I ordered a new thermometer as soon as we got symptoms. I have the traditional oral...

United States on Aug 17, 2021

Erica: I love this! I bought this product to throw into my sons diaper bag. I love that I can quickly scan his forehead if he is feeling warm or use the ear piece for a more accurate reading (for the warm days he might just be hot) Its the perfect size to travel with. Doesnt take up much space AND it works without ear covers. I dont have to waste money over and over buying covers and its as simple as wiping it down with alcohol wipes. All for the perfect price. I have ZERO regrets with this purchase

United States on May 17, 2021

Pamcakes: I like this thermometer. It seems to work better than the “name brand” themometer I returned. I checked several times on the same person and it continued to read the same temperature. This was in the ear. The forehead one varied a little from reading to reading. I like that the forehead accessory has a magnet and easily attaches to the base. I kind of wish that the screen changed colors when it was over/under temp, but that’s not a big deal. It’s pretty easy to remember that anything over 99º is a low grade fever. It feels well made and I appreciate the cartying case. I hope it lasts a long time.

United States on Apr 19, 2021

John: I have 2 twin daughters who are staying in the NICU so I bought this to make the job easier once they get home. I tested on both of my daughters and compared the results with the monitor and they are very accurate. I tested multiple times with multiple area of the forehead and the results are very close to those of the hospital's monitors. The temple of my daughter consistently got a slightly higher temperature 37oC vs. 36.8oC (0.54% off), which I think could have been due to the fact that she had been lying on that side for a while. It's still accurate though. The ear measurements are the best for they always yield the same results compared with the monitors.

One thing I suggest is that they could have made the user manual a bit user friendly. I took me a while to figure how to switch from forehead to ear mode (take off the cap). I think it would be awesome if they can even make an instructional video on youtube to show how to use all features.

Other than that, I am very happy with this product.

United States on Jan 28, 2021

Geo: Since covid, I've wanted one of these for family and visitors. I've had it for a week now, and am very, very pleased with its performance. The others I've tried have had functionality and performance issues, and no matter what I did, I could not get them to work properly. I returned them all, which is a real pain. This model works easily, consistently, and pretty darned accurately. For an entire week, I first tried it in my ear, and then on my forehead. The results were very, very close each time. Even better, it worked almost every time, compared to the very sporadic functioning of the others I've tried. I also tried it on inanimate objects, such as cool drinks and other surfaces, and it replied with a LO reading, which obviously was the case. I was about to give up finding one of these that was satisfactory, especially considering my pharmacist wasn't a fan of infrared thermometers at all. I think the key is that it is effective both ways, in the ear mode as well as the forehead mode. This way you can crosscheck results. Very satisfied with this product and would recommend as a quick and reliable check of temperature.

United States on Oct 06, 2020