Moen 7185ESRS Brantford Motionsense Kitchen Faucet: Hands-Free, Touchless, High Arc Pulldown Design

tiger: swift delivery without Prime.Moen Kitchen tap came as desribed.Competitive pricing compared to other on-line offers.

Canada on Jul 27, 2023

G Ruth: Replaced an older Kohler and liked the thought of having touchless when needed. Looks great (that's the only reason for the 3 stars). However, hot water flow is pitiful...from the first operation. Cleaned all screens, no help. Pitiful. After looking online and finally deciding on this faucet...thinking that without power, it would work...find out now that they "upgraded" the thing to only work with power. Bought the power adapter, so don't use the battery pack...so now if the power goes out, no water. I am not sure how this is an improvement (Moen...please let me know). The flow is "jerky" as it will get good pressure, then it will skip a beat, then flow again and pressure goes up and down. It's simply a faucet hooked up to water. This is crazy. Have fiddled with this stupid faucet trying to figure it out for two days, and it's still just pitiful with flow and operation. I regret paying this much for a headache. But, it looks great! Just very disappointed in this faucet. Goes to show, going smart isn't always going smart.

United States on Feb 05, 2023

Jeff Kackley: We previously had this exact model faucet as a "dumb faucet". I wanted to be able to tell my voice assistance to fill my stock pot so I bought the "smart version". In comparing the two there is a noticable delay when using the handle to turn on the faucet in comparison to the "dumb version". It's not a bad delay, but it is noticeable and a slight annoyance. The other thing to be aware of is that this only comes with a battery powered version of the faucet, if you want to hardwire it you need to buy the Moen 169031 which is rather expensive for what you get. FYI to hardwire you'll need to add an outlet under your sink by using your dishwasher's line since the garbage disposal is likely on a switch such that it can't be used.

Other than those issues the waive over the faucet function is very nice when your hands are messy. It's also very convenient to be able to ask your voice assistant to fill up the stock pot that would normally take a long time waiting at the sink for. This frees you up to keep cooking and not needing to check in on the pot on whether it's finished filling which is very convenient. I like it now, it just takes some getting used to in order to not use the...

United States on Jan 12, 2023

K Lockland: I purchased this faucet in 2020 and while Contractor was installing it, he told me it's the best and sturdious faucet he's installed. We've since purchased another house and while in the middle of reno's, I've just purchased a second faucet for our new home. Let me save you the search time, BUY THIS MOEN MODEL, it's top quality and is a joy to use. (no raincoat required using this product)

Canada on Nov 03, 2022

W. L.W. L.: The media could not be loaded.  OMG! When I opened the box and I put this in myself after my contractor cut off the old faucet, this is so aesthetically beautiful 🤩. I m a petite girl and 1st time ever in my life putting in a faucet and took me 45 mins and very proud of my myself. Thanks a lot to 1 of the reviewer who wrote instructions on how to fix the problem of the front Ready sensor so when I put my cup there or wish to wash my hands, it goes until I pull away. His instructions worked to fix the problem and I m super happy. Now the problem I have is the hose not able to retract itself even after I try to adjust the weight to different places near the yellow indicator at the beginning of the curvature as per instruction. Will see if I can figure out later. Overall I am very happy with this faucet. I got other cheaper faucets (under $200 but with 4.5 star rating no name brand) from Amazon and the sensor don’t work!! Pisted me off wasted time and $ paying handy man to install and found out senor not working at all even followed instructions. I m returning that defective one. However this failure leads me to look for brand name faucet and found out there are actual...

United States on Feb 26, 2022

Amazon Customer: - and much much better price than home depot! Very happy with this purchase

Canada on Feb 17, 2022

Mark: My story with this faucet.

Initial order arrived fast and was well packed. I invited licensed plumber who installed faucet in less than hour. It appeared great.
But it did not work! :((
No light in sensor. No response to hand movement. Manual handle also did not work. In other words I got beautiful and expensive faucet that doesn't let the water to pass thru it!

Called Moen support. Waiting time just to place complaint - 3 hours! Fortunately you can leave your phone number to them and they call you back.

Explained problem. Heard "sorry" and promise to send me new box. Arrival time in a month.

Called Amazon. Very friendly lady told me that replacement faucet will be delivered in 2-3 days. Next day Amazon web site showed delivery time in about month .

Can you survive month without water in your kitchen?

I visited Lowe's store and purchased good faucet for $80. Looks very similar to $500 Moen faucet, bit without sensor. Called plumber to remove Moen faucet and to install "cheap" faucet.

Celebrate holidays and New Year with this temporary faucet. Waited few weeks more.
Replacement arrived from Amazon.
Called plumber again to...

Canada on Feb 06, 2021

pomlady: We have been using the faucet for about a month+ and love it, especially the top sensor. Once in awhile we forget about the bottom sensor and get a shot of water on us but besides that we hardly ever use the handle except to change temperature once in awhile. We usually leave the temperature at quite warm and I do cook a lot so easy clean up with just putting my gooey hands under the faucet to clean them and away I go.
It came with the new control box that you can change the temperature with the handle, that seems like a better idea then the old control box that you have to go under the sink to change the water temperature, which is mentioned in the older reviews.
Our old faucet was a regular one but what we didn't like was the temperature was hard to regulate, it was either too hot or too cold and my husband would complain about it all the time. This faucet seems to regulate the water well.
It was a debate whether to get a regular faucet or bite the bullet and pay more to get the motion sense.
All in all quite pleased so far as long as it lasts many many years lol.

Canada on Feb 14, 2018

Daniel V.: I usually do not take the time to write reviews on products I have purchased but this faucet is awesome so I feel compelled to write this 5 star review. If you read some reviews you will notice that one negative feature that is constantly shared by owners is that you have to adjust the water temperature for the auto water feature at the control box under the sink. The reason I mention this is because Moen listens to reviews and has fixed that issue. If you buy a older version of any motionsense Moen faucet it will come with a grey control box which mounts under the sink. That older design box requires you to change temperature for the auto feature at the box. The newer versions of any Motionsense faucet by Moen comes with a black control box. With that version the water temp is set by the manual water control handle. Just put the water temp where you want it with the manual handle while the auto feature is dispensing water and leave it. You can adjust it using the handle while the water is running. Kudos to Moen for listening to consumers and updating this feature. Now, the only negative I can see is that the manual handle is also controlled by the Black electronic box under the...

United States on Feb 03, 2018