ITIL 4 Foundation Certification: Master the Latest Version of ITIL

The ITIL Foundation 4 Edition by AXELOS is the perfect book for those looking to improve their customer relations. This book is designed to be easy to read and understand, and provides overall satisfaction and excellent print quality. Get the best customer relations book today and start improving your customer relations skills!

Key Features:

Axelos' ITIL 4 Foundation is a comprehensive course designed to provide a thorough understanding of the ITIL 4 framework. It covers the key concepts and principles of ITIL 4, as well as the processes and functions that make up the framework. Participants will gain an understanding of the ITIL 4 lifecycle and its key features, such as the Service Value System, Service Value Chain, and the 4 Dimensions of Service Management. Additionally, they will learn how to apply the ITIL 4 framework to improve service management and deliver better results.
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