PN: Excellent book to help you pass the ITIL foundation exam. You need to do some additional reading but the diagrams illustrated are easy to userderstand.
United States on Dec 11, 2022
Junior L.: Great book, and easy to understand
United Kingdom on Sep 27, 2022
Pascale Rosemay Destin: I don't want to buy the rental again, I just want to buy the book
United States on Aug 24, 2022
Ruwan Gooneratne: This is a good little book if you need a quick overview and are trying to bridge the gap between ITIL V3 and V4. It has all the essential details and terms to get you started. Additionally, succeed in the ITIL V4 test.
United States on Jul 08, 2022
Sandy Bose: Must read for all. Very clearly written book. Not only for ITIL V4 foundation preparation but also useful for our corporate department is working.
India on Apr 20, 2022
MM: Para quem quer saber sobre o ITIL 4 foundation, é um excelente livro. A qualidade do papel é impecável, apesar de ser um livro caro, mas vale a pena.
Brazil on Mar 03, 2022
Rishun: Everything about it
India on Dec 01, 2021
Luca A.Luca A.: Ho acquistato questo libro per prepararmi a sostenere la certificazione ITIL V4 Foundation.
Il testo è scritto molto bene e comprensibile, gli esempi esposti tramite il racconto di una società fittizia sono molto utili per capire al meglio gli argomenti trattati e rendono la lettura meno noiosa e più coinvolgente.
Do solo 4 stelle e non 5 perché il libro da solo non è sufficiente alla preparazione dell'esame tant'è che consiglio di scaricare anche alcune app per le prove d'esame oltre a trovare informazioni anche su altre fonti.
In generale contiene la maggior parte dei concetti richiesti per superare il test.
Acquisto consigliato!
Italy on Jan 11, 2021
J_C: It is pretty comprehensive. It is easy-to-understand and most concepts and terminology are explained well. It, along with drills on my phone prepared me to pass the exam. I have notes below, but please don't take the criticisms as meaning that it is "bad" or that I didn't find it worthwhile or sufficient to prep me for the exam. It was both worthwhile and sufficient.
Criticisms:
- kindle does not display images too well.
- The "hexagonal" charts in the book are awfully similar to each other, they should be differently shaped to differentiate them in people's minds, there is zero reason for them to all be hexagonal.
- Table of Contents on kindle is not granular enough. I need to get to section 5.2.1 but can only get to chapter 5. This is important because ITIL is something where people want to reference sections quickly. My physical book from v2 has post-it tabs for thumb indexing, and a kindle needs the same.
- I found the car-rental examples to not really be worthwhile; they were pretty juvenile. But the car-rental company was cutely named "Axle" kinda like Axelos. The authors really should go back to the restaurant simile used in previous versions.
- some...
United States on May 13, 2019
| ITIL 4 Foundation Certification: Learn the Foundations of ITIL 4 | Unlock Your Exceptional Life: Upgrade Your Brain and Learn Anything Faster with Limitless | Never Split the Difference: Master the Art of Negotiation as If Your Life Depended On It | |
|---|---|---|---|
|
 |
 |
|
| B2B Rating |
89
|
98
|
97
|
| Sale off | $5 OFF | $12 OFF | $15 OFF |
| Total Reviews | 38 reviews | 1 reviews | 1 reviews |
| Job Hunting & Career Guides | Job Hunting & Career Guides | ||
| Paperback | 212 pages | ||
| Publisher | The Stationery Office; 4th edition | Hay House Inc.; Illustrated edition | Harper Business; 1st edition |
| Customer Relations (Books) | Customer Relations | ||
| Customer Reviews | 4.6/5 stars of 971 ratings | 4.7/5 stars of 18,602 ratings | 4.7/5 stars of 41,796 ratings |
| Dimensions | 8.6 x 0.45 x 11.04 inches | 6.25 x 1.13 x 9.31 inches | 1.3 x 6.3 x 9.1 inches |
| Language | English | English | English |
| ISBN-10 | 0113316070 | 1401958230 | 0062407805 |
| Best Sellers Rank | #26 in Customer Relations #59 in Computers & Technology Industry#121 in Job Hunting & Career Guides | #3 in Memory Improvement Self-Help#121 in Success Self-Help#139 in Personal Transformation Self-Help | #3 in Business Negotiating #6 in Communication Skills#32 in Success Self-Help |
| Computers & Technology Industry | Computers & Technology Industry | ||
| Item Weight | 1.58 pounds | 1.27 pounds | 14.1 ounces |
| ISBN-13 | 978-0113316076 | 978-1401958237 | 978-0062407801 |
United States on Mar 11, 2023