HBN Smart Plug 15A: WiFi & Bluetooth Outlet Extender with Dual Socket Plugs

Joe YoungJoe Young: The product is easy to install and setup. The software and application is easy to schedule for daily use.

Currently had no issues and works like a charm for daily use.

United States on Dec 11, 2023

mbninja: The instructions are a bt unclear but once it was figured out, it works great!

United States on Dec 10, 2023

jookyg: I've got dozens of other devices like smart plugs, light bulbs, sensors, etc., in my home and never had this much trouble connecting. I tried all the different modes several times with no luck. Then I turned my phone's wifi off and back on, and hard quit and restarted the app, and they connected almost instantly, and setup was a snap. I can't really blame the plugs for my connection problem if a quick reset on my phone fixed it.

United States on Dec 03, 2023

Bob: Had problems adding device. I have a dual Wi-Fi extender and had to turn off the 5g. Once I did that it added right away. I was hoping to use the 2 smart plugs on the same wall plug but they're a little bit to big to plug both in.

Canada on Nov 08, 2023

Iain: Included instructions point you to the wrong (obsolete) app. Neither the app nor the instructions properly address this particular model. Just follow instructions as posted on Amazon.

Canada on Mar 07, 2023

EE: The media could not be loaded.  Bought them to stack in one outlet, they are too bulky to stack. Pretty disappointing, ended up buying a cheaper one from another company and it stacks just fine.

Canada on Dec 18, 2022

Milk Flower-8: So far I like it. But I can't say too much about the original HBN app, because I deleted it and I am currently using the Smart Life app instead. The instruction leaflet that the socket came with can use a little updating. It was confusing and it took several tries to add the smart socket to the app. The app itself was not too confusing, but it still took several tries to connect the device. Then when I went to link the socket to my Alexa it gave me an error in the Alexa app. It said the app was not current. Well I was not able to update the HBN app, possibly because it is the most recent version. Alexa then also gave me an option to switch to the Smart Life app. At first I thought "oh is this the updated version" and since I already had the app for my other sockets I use, I just switched over and everything just automatically linked after I connected the app to socket. What a breeze. It turns out the Smart Life app is a totally different app all together and it seems to serve as a catch-all app for many of the different brand devices out there. In fact the other sockets that I was already using the app for were for a totally different brand.

United States on Dec 03, 2022

Esk8rider: Chargeur de batterie et portable.
Fonctionne très bien quand tu réussis à te connecter avec. Instruction en anglais et pas facile à comprendre surtout avec l’application Smartlife. Réussi par hasard.

Canada on Sep 03, 2022

Rood Sixty-Seven: Bear with me, and I’ll explain four stars when in the specifics I rate as three stars.

For a Internet / Bluetooth integrated home automation switch that does not require any mainstream voice activated device; these are fabulous. 2.4GHz WiFi, a smartphone or tablet on the same network, and your good to go.

These work great, the app is simple enough to use or as complex as you may require. I now have eight of these, with six in use, and two that I haven’t found a spot for yet (bought in the 2/pack option as it is the most economical at the time).

My initial purchase, with NetGear wireless router was easy to set up with the Tulia app. But this was an old router and we were having other issues, so I replaced it with a Linksys. This is where my issues with this product begin.

You CANNOT just change network connection devices, the plugs have to be removed from the old one and added to the new one. Also, the first four I bought worked with the Tulia app, the second purchase of four more will not. I had to change to the companies other app, SmartLife. Same layout, same features, just a different name in the surface; yet, obviously, different...

United States on Dec 15, 2020