Giraffe Retractable Air Hose Reel with 3/8 in. x 50 ft Hybrid Hose - Enclosed for Safety and Convenience

Jim A: Great product. It can be installed on a wall or ceiling. On the item description it does not mention a celling install. It can be installed on the ceiling since there is a set screw to hold the handle on. I have to say the packaging was outstanding. I also bought the electric cord item from the same manufacturer. That item was just as good. Great products, great vendor. Thank you.

United States on Oct 14, 2023

Dennis: Took less than 10 minutes to have fully installed. No leaks. Very convenient to use. Definitely worth it.

United States on May 26, 2023

nathan alan tyrone: My previous review of "cheap plastic" may have been a little hasty. When I received my reel the belt that transverses the hose guide was off the track due to a broken wheel and cause major issues. Apparently shipping damage. Giraffe reached out to me a couple times to resolve the issue. The customer service from Grace was exemplary and exceeded my expectations. I haven't seen real customer service like this in years.
The replacement unit does exactly what it should and is of good quality. I put it though the paces and I'm happy. Thanks Grace!

United States on Apr 27, 2022

legalkix: Received and installed this. On install I noted that there were two lag screws missing. I used my own. I think they are actually lodged inside the reel as the reel will not fully retract without multiple attempts and forcing the hose back in. Hasn't been worth the hassle of repackaging (I tossed the box) and returning. So I'm stuck with it. Too bad.. I have other Giraffe products that work very well.

**UPDATE** UPDATE
Within a day of posting the above, I was contacted by the company. They immediately sent out a new one without return of the old one and followed up perfectly. The new one works very well and consistently with all of the other Giraffe products I own. Really terrific company to work with..

United States on Apr 18, 2022

Lucian: Nice and compact product.
It is let down a bit by the socket which is not deep enough (short by about 1cm) to be able to rotate flat against the wall.

United Kingdom on Mar 09, 2021

ADAD: I chose this retractable Air Hose Reel from Giraffe because the mount and hinge appear to be thicker and a bit beefier than others. It mounted easily and pivots well and the reel can be released from the mounting. The retraction mechanism is predictable and responsive to touch when handled with care. The hose clamp fitting is made of crimped sheet brass but released the 3/8ths inch exit fitting after a few days while stowed at 100 psi. overall the hose looks comparable to a hose I have had for years. Giraffe promptly offered a replacement when contacted.

United States on Dec 10, 2020