Electric Fireplace Heater - TURBRO Suburbs TS20 Infrared Heater

By: TURBRO

Introducing the TURBRO Suburbs TS20 Electric Fireplace Infrared Heater - the perfect choice for those looking for a reliable, easy to install, and safe heating solution. This 20" freestanding fireplace stove features a realistic dancing flame effect and is CSA certified for safety and quality. The built-in silent fan heats up the room without any disturbance, and the adjustable thermostat allows you to select the desired temperature. Plus, the overheating protection automatically shuts the heater off when the internal temperature gets too hot, making this the perfect choice for a worry-free heating solution.

Key Features:

The TURBRO Suburbs TS20 electric fireplace Infrared heater is ideal for providing a realistic, dancing flame effect in the comfort of your own home. With its certified CSA Overheating protection, you can rest assured that the internal temperature of your heater is always safe and secure. Plus, its easy-to-use design makes it a breeze to operate.
90
B2B Rating
462 reviews

Review rating details

Value for money
77
Temperature control
80
Size
76
Power and energy efficiency
79
Overall performance
77
Easy to install
86
Design
79
Customer support
77
Coverage range
78
Build quality
77

Pros and Cons

Pros
  • Built-in silent fan heats the room without any disturbance
  • Adjustable thermostat allows to select the desired temperature
  • Overheating protection automatically shuts the heater off when the internal temperature gets too hot
Cons
  • Small in size

Details of Electric Fireplace Heater - TURBRO Suburbs TS20 Infrared Heater

  • Material: Metal
  • Chamber Depth: 10 Inches
  • Heat Output: 4780 British Thermal Units
  • ASIN: B07GS56X8P
  • Manufacturer: TURBRO
  • Special Feature: Flame Effect, Infrared
  • Installation Type: Freestanding
  • Is Discontinued By Manufacturer: No
  • Power Source: electric
  • Chamber Width: 17 Inches
  • Heating Coverage: 1,000 sq.ft
  • Product Dimensions: 10"D x 17"W x 20"H
  • Included Components: User Manual
  • Room Type: Living Room
  • Best Sellers Rank: #25,331 in Home & Kitchen #13 in Electric Fireplaces
  • Finish Type: Powder Coated
  • Item Weight: 15.5 pounds
  • Brand: TURBRO
  • Ventilation Type: Vent Free
  • Item model number: TS20
  • Color: Black
  • Date First Available: September 6, 2018
  • Style: 20 in.
  • Customer Reviews: 4.2/5 stars of 3,696 ratings
  • Item Weight: 15.5 Pounds
  • Burner type: Convection

Video for this product

Comments

heather martin-haight: Very nice heater. Love the heat and color. Delivered super fast. Very happy with it.

United States on Oct 10, 2023

Veronica: This product worked as expected for about half a year then the heater would no longer turn on. Essentially now it is just a fireplace light… we are bummed as we enjoyed it while it worked. I’ve reached out to customer support and am hoping for a replacement. 10/14/23 update. I contacted customer support and a new fireplace was sent. Great customer service. Happy to have the heater back for the fireplace!

United States on Oct 05, 2023

The HowelThe Howel: We have a tiny house and this thing suits the space perfectly! It gives off a decent amount of heat, but it is definitely a complementary and not a primary heat source. The dancing flames are sweet and it is a wonderfully novel addition to any small space for cheeky ambiance. The legs do feel chintzy, but not a big deal at all.

United States on Oct 05, 2023

Fit Mama: Flame feature didn't work at first...the company sent me a replacement heater with in one day. Very good customer service. New heater works great. The wifi is very useful if want to turn on your heater before you enter the room.

United States on Oct 05, 2023

Heather B: Update 3/24/2023
The response from TURBRO's customer service is enough to change my 1-star rating to a 4-star. Yes, I have had issues with this unit and I am getting my 3rd unit but their customer service was so awesome! I reached out, provided all the information and within a day, a very nice man named Wilson emailed me and asked me to provide some more details about the issue. I provided him a video and immediately he processed a replacement, which I received in ONE day! The best part is that he didn't ask me to return the broken unit! I hate the added hassle of having to re-box things and send it back so now I can just dump the broken unit and move on with my life. Such a great, positive experience; therefore, I do recommend this unit. It does work well when it's not defective and the warranty and customer service of TURBRO are awesome!

Original Review:
I bought this item and had to replace it within the first month because the thermostat wouldn't work right. The room would be 65 degrees, the thermostat would be set at 75 and the heat would not flip on until I turned it up to around 90. Amazon sent me a replacement in December and the unit has been working fine....

United States on Mar 18, 2023

Michele Coombs: Works but it was easy to put together but we haven’t been using it due to the 30 degree weather 🤣

Canada on Aug 07, 2022

Gil Chartrand: I like the fact that it has a built in thermostat and the 4 legs are made of steel not plastic. Had no trouble whatsoever installing them. After 20 minutes of use, the cord only feels a very little warm and the plug maintains normal temperature. I recommend using a designated outlet, if available a 20 Amp 115-120 volt circuit. If not available, plug into a designated 15 amp 115-120 volt circuit and check from time to time for outlet temperature. Most new homes come equipped with 20 amp outlets.

Canada on Apr 21, 2022

john p.: love the look, and works well, keeps the temp where i want it, note it's close to the floor i extended the feet for safety reasons , need 6-8 inches higher

Canada on Mar 04, 2022

Wayne Sykes: thought it was going to be bigger and came with a remote but did not but works fine.

Canada on Mar 13, 2021

Chantal: Ce petit foyer fonctionnement très bien. Il est légèrement plus petit que nous pensions. Le premier que nous avons reçu était endommagée et Amazon nous a envoyé un nouvel exemplaire sans chichis avec les détails pour retourner le premier, tout c'est très bien déroulé.

Canada on Jan 11, 2021



Electric Fireplace Heater - TURBRO Suburbs TS20 Infrared Heater PuraFlame Electric Fireplace Insert with Realistic Crackling Fire Sound PuraFlame Klaus Wall-Mounted Electric Fireplace Insert for a Cozy Home
Electric Fireplace Heater - TURBRO Suburbs TS20 Infrared Heater PuraFlame Electric Fireplace Insert with Realistic Crackling Fire Sound PuraFlame Klaus Wall-Mounted Electric Fireplace Insert for a Cozy Home
B2B Rating
90
98
98
Sale off $40 OFF $100 OFF
Total Reviews 462 reviews 511 reviews 138 reviews
Material Metal Metal Metal
Chamber Depth 10 Inches 8.78 Inches
Heat Output 4780 British Thermal Units 5100 British Thermal Units 5118 British Thermal Units
ASIN B07GS56X8P B00R72MSDG B088FB9XR7
Manufacturer No No
Special Feature Flame Effect, Infrared Adjustable Adjustable
Installation Type Freestanding Wall Mount, Freestanding Freestanding, Wall Mount
Is Discontinued By Manufacturer No No
Power Source electric Corded Electric Corded Electric
Chamber Width 17 Inches
Heating Coverage 1,000 sq.ft 400 square feet 400 square feet
Product Dimensions 10"D x 17"W x 20"H 8.78"D x 24.8"W x 21.46"H 8.78"D x 35.04"W x 26.96"H
Included Components User Manual log, remote control, user Door, log,remote,user manual
Room Type Living Room Living Room Living Room
Best Sellers Rank #25,331 in Home & Kitchen #13 in Electric Fireplaces #42,297 in Home & Kitchen #13 in Electric Fireplaces #72,958 in Home & Kitchen #27 in Electric Fireplaces
Finish Type Powder Coated Wood Polished
Item Weight 15.5 Pounds 37.5 pounds
Brand TURBRO PuraFlame PuraFlame
Ventilation Type Vent Free Vent Free Vent Free
Item model number TS20 EF42D-FGF EF45B-OGF
Color Black Grey, clear
Date First Available September 6, 2018 August 21, 2018 May 10, 2020
Style 20 in. Western Traditional
Customer Reviews 4.2/5 stars of 3,696 ratings 4.7/5 stars of 4,079 ratings 4.7/5 stars of 1,110 ratings
Item Weight 15.5 Pounds 37.5 pounds
Burner type Convection Electric Electric
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