Dimplex 23" Log Set Electric Fireplace Insert - DFI2309 Standard Model

Mary Hastings: The media could not be loaded.  I am happy with this fireplace insert. I wasn’t happy with the reflective half moon as it was quite noticeable during the day. I purchase a fireplace screen which made a huge difference. I had previously tried the Dimplex 2310. It was more realistic looking but made a grinding noise so I am keeping this Dimplex 2309 as it is quiet and once I added the screen, I am happy with this purchase.

Canada on Feb 04, 2021

Gina: I had this fire insert in my wish list for about a month. Clicked there the other day and there was 2 available with cosemetic damage at a crazy reduced price !!! I didn’t hesitate to buy it as my track record for purchasing slightly damaged items has never been as issue. I’ve never seen the damage that was mentioned. So this arrived 2 days after purchase ! Looks amazing and although I haven’t taken to the steps to insert it into my existing fireplace I’m enjoying it just being on the hearth and watching the flames and feeling the heat !! Great tips from other reviews in regards to insulation in the chimney ! If you’re thinking about one of these. Highly recommend !! Slightly damaged even better !!!

Canada on Feb 26, 2018

DOUG WHYTE: WE USED IT ALL ALL WINTER! ESPECIALLY LIKE THE MULTIPLE HEAT SETTINGS

Canada on May 05, 2016

L'escribe: I was looking for a good fireplace insert - one that was very realistic looking and could heat a a not too large family room. We do have a working fireplace which I used briefly and my husband found the excessive smoke and smell rough on his lungs. I have read up on Dimplex quality and looked at both the DF12309 and this the DF12310.

Read the reviews about this model and since they were favorable, wanted to get it more quickly so called our local fireplace store. They gave me the runaround placing my order then after I did they called me a week later saying they wouldn't have it until the end of this month!
Needless to say I told them to cancel my order, went online to Amazon placed the order on a Friday and received my order on the following Monday - three days! Amazon truly is the best!

To get back to the Dimplex - it is simply wonderful! VERY realistic looking you can't believe it isn't real! There are two heat settings or you can simply run the flames without heat. It truly is a gorgeous cozy setting. It fits perfectly in my fireplace and with the glass screen closed is just beautiful. It comes in one piece no assembly which I just took...

United States on Nov 13, 2013

Will: Update. This unit is working great and have upped the rating to a five star. I would purchase it again..Well I read some of the reviews but suspect some of them must be from employees of the company. Little over stated about how great it is. Having said that we are enjoying the fireplace and it suits our needs. On those damp but milder days it takes the chill out of the house. The durability has yet to be determined. Overall glad we purchased it & was very easy to hook up. I would recommend it ....so far...

Canada on Nov 03, 2013

Adémor Pion: nice product, gives a nice atmosphere, you could almost believe it's a real fire so lower front plate was more careful. the front plate is a single sheet cut with four screws. it's sad because the rest of the product is perfect ...

beau produit, donne une belle ambiance, on pourrait presque croire que c'est un vrais feu si la plaque basse avant était plus soignée. la plaque avant est une simple tôle découpé avec 4 vis apparentes. c'est triste, car le reste du produit est parfait...

Canada on Jul 20, 2012

J. & P. Kelley: The media could not be loaded.  The following is the manufacturers instruction manual in .pdf format.

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I did a little research on the Dimplex DFI2309 Electric Fireplace Insert and here's what I came up with: The manufacturer is Dimplex North America Limited a world leader in electric heating. The company has invested heavily in product R & D and has come up with some pretty innovative and interesting products. Dimplex North America Limited is a member of the Glen Dimplex Group of companies of Dublin, Ireland and employs over 8,500 people worldwide with sales in excess of $3.0 billion.

The fireplace insert distributes an even heat over a wide area by means of a silent fan-forced heater. It will produce approx 4692 BTU's of heat. The flames and heater operate independently of each other so you can have just flames or flames and heat. The fireplace is 100% efficient (like...

United States on Sep 23, 2011