Lorelei Wylie: Updated review; we originally ordered the large $40 box, but the corner stacks of cookies were just broken into crumbs, all of the cookies were dry and hard, and the ones with the jelly centers were so hard we were afraid of breaking our teeth. The fault lies with Amazon, I believe since they were so dry. Packaging was top of the line. We let the vendor know, and they completely vindicated themselves. We received a new box today, and everything was perfect. Cookies are moist, delicious, and will not make it to this weekend. GREAT COOKIES AND A VENDOR THAT TRULY CARES. Thank you so much.
United States on Dec 23, 2022
Bryan M.: The product looked great from the outside with a pretty bow, but the excitement ended as soon as I opened the box. Most of the cookies were broken! They looked old and tasted old, very dry with no flavor whatsoever. The different varieties were stuck together with other types of cookies, but in the same compartment as if they were literally thrown together. They are awful, just a huge disappointment. I ordered these to cheer up my husband who just had heart surgery, as a sweet treat for us, as we are having to stay home, but I will now throw them out to the goats. The off-brand grocery store cookies make these look like gourmet!!! I usually never complain and am not hard to please, but this was a real disappointment and I will never order treat boxes of food online again. It only got the one star because it would not let me leave it blank.
United States on Nov 03, 2021
Nicole D. Caudell: Beautiful presentation and box...but these were probably the WORST cookies I've ever gotten! We ordered them for a Christmas party and upon opening- threw them in the trash. They were dry, flavorless and half of them were broken. Just not worth it to me!
Update: Granny Bella immeidately emailed me upon leaving my initial review. They refunded my money AND sent me a replacement box in 2 days! The cookies arrived fresh, delicious and undamaged. They were wonderful this time! The honey cookies are great and taste like a Graham cracker and the lemon poppy seed ones are my favorite! I will definitely order from them in the future! Their customer service is A+++!
United States on Mar 11, 2020
Alisa G.: UPDATE: After learning of my experience with their product, Granny Bella’s issued me an immediate and completely full refund and even offered to send a replacement box of cookies. I’m going to give the benefit of the doubt to her and say I just got a bad batch which is not the norm. Granny Bella’s has shown that they are committed to my complete satisfaction with my purchase experience and that is just as important as the product itself.
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At first glance it feels as though you’ve purchased a really nice gift. Once you cut the ribbon and open the box, all bets are off. Most of the cookies were broken, but when my husband and I tried bites of various cookies, we understood the crumbles we’d received: they were very dry and tasteless. All of the cookies, though different flavors, taste exactly the same. I usually bake my own cookies but just felt like buying something else this weekend. The cookies arrived in one day (Yay Amazon) but somehow something got lost in translation. I would not recommend these to anyone else to purchase.
United States on Aug 10, 2019
| Deliciously Decadent Cookie Gift Baskets from Granny Bella's | LeilaLove Macarons: Indulge in 16 Delicious Valentine's Day Treats! | Leilalove Parisian Macarons Gift Box - 15 Delicious Mademoiselle de Paris Treats | |
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| B2B Rating |
78
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98
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97
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| Sale off | $5 OFF | $4 OFF | |
| Total Reviews | 533 reviews | 351 reviews | 538 reviews |
| Package Dimensions | 13.11 x 10.2 x 3.46 inches; 2.69 Pounds | 8 x 8 x 3 inches; 1.5 Pounds | 7.5 x 7.5 x 3.5 inches; 2 Pounds |
| ASIN | B07GJS4HMV | B004BW9QQ2 | B00487MXS8 |
United States on Apr 17, 2023