Create Embroidered Designs with the Brother PE550D Embroidery Machine

Sue Johnson: Received my machine and left it in the box until I went to work out of town. After opening tried to use the machine for some lettering on material to find out the hoop screw doesn't tighten and was unable to use it. Next thought maybe try and download some pictures onto the machine which is not easy to do and the USB on the machine does not read any thumb drives. Screen just says to upload USB media. Spoke with customer service to be told I cannot return the item as I work out of town and cannot get to post office to return until 2 days after the allowed return date. Refused to take machine back and told sorry for your loss but the policy is the policy. No offer to suggest to contact Brother or how to be able to get machine fixed. Basically thank you for your $600 and hope you enjoy your broken machine. Received an email right after the call giving me instructions on how to return items next time should I need to return anything. Oh and again sorry for your loss. Thank you Amazon for your wonderful service that I will no longer use.

Canada on Oct 25, 2023

Nydia Elizondo: La máquina es excelente, viene con instrucciones en español, llego antes del día de entrega, bien empaquetado,

Mexico on Oct 16, 2023

Amazon Customer: Love this

Canada on Oct 07, 2023

NancyNancy: Je suis incapable de télécharger l’application dans mon ordinateur y a-t-il une façon particulière de télécharger

Canada on Oct 05, 2023

Jonathan: Estamos empezando a utilizarla y hasta el momento ha sido fácil poder realizar bordado. El producto venía súper bien protegido y embalado y se ve de muy buena calidad.

Mexico on Aug 09, 2023

Kim Johnson: It’s really easy to use and I love the designs. I bought specifically for the Disney designs. The manuals are completely confusing and useless but watched a couple videos and now it’s really simple to use.

United States on May 21, 2023

Melissa: This machine was out of the box easy to use but I’ve had it for about 2 weeks and the self threading thingy is not working. No worries! I registered it and it is under warranty so I will be contacting them tomorrow. Overall it’s a good machine and it came preloaded with lots of Disney characters to put on my grandchildren’s things.

United States on Nov 16, 2022

Annabelle: The PE550D is an easy to use machine. The maximum hoop size is 4 x 4. I knew this when I bought it, but I'm not sorry. I had been looking at the PE800 with a 5 x 7 hoop, but the price skyrocketed beyond my budget. I bought this one because it had the Disney designs loaded and the cheerful Mickey and Minnie faces on the exterior. My advice for anyone starting/new to machine embroidery is to watch Youtube videos for beginners. There are many good tutorials out there, though not specifically for the PE550D. Then start trying out designs for yourself. My first design was the Minnie Mouse face. It was so cute. I turned it into a face mask for a 6 year old who was delighted with it. You will need to learn about stabilizers and threads. Buy the prewound bobbins here on Amazon, they are wonderful. I have downloaded designs from online sites and using the USB stick put them into the PE550D and embroidered them. Always make a practice piece first. You will see if it stitches out the way that you want. I did have some issues with bobbin thread pulling to the top of a preloaded design and adjusted the thread tension a bit and it worked well afterwards. Embroidery threads: Madeira thread,...

United States on Mar 19, 2021

Shannon: Update: I received my replacement machine. What a difference. No issues so far. This is what I expected from Brother. This machine also had a bunch of accessories the first one didn't. Seems to work. I haven't had to change bobbin or needle so far. I will update in a few weeks. But so far so good.
I had to return my machine. Waiting for a replacement. This machine was not right. After five days still hadn't gotten one design to come out correctly. Constant tension and bobbin issues. Nothing worked to fix it. I have been sewing for years and know about threading when foot is up, making sure needle isn't bent, threading bobbin correctly etc. Kept getting errors and a constant loud clicking, which means needle is hitting. I almost felt like the machine I received was refurbished and not new. I hope to give a good review when replacement comes. I trust Brother machines and have owned several embroidery machines, and have never had these issues. Brother is generally a very solid brand and use friendly. I will update.

United States on Nov 16, 2020

Judith R in NE Ohio: I love my 550D. I chose it for the color display over a larger hoop selection. It’s not very loud, and stitches about 5-7 stitches per second. The more expensive machines go much faster, and tend to screw up more! The selected design is displayed in color, a list of needed colors is to the right of it, along with estimated time to sew that color in minutes, and on the left, the top box displays the current color’s journey. A black plus sign, outlined in green, is seen on the larger picture tracing the needle’s journey through the design. Fascinating! The largest design is 100 mm square. The auto thread cutter can be disengaged if you prefer to do your design in all one color. One note, the list of colors is displayed with the current color on top, then disappears when the next color is up! I didn’t realize it until I noticed my cat in a teacup was receiving gray ears, not pink. I used this machine right out of the box. Factory settings may be changed but I left them, and am very pleased. I neglected to check the needle, to make sure it was in securely, but it was fine anyway. Bobbin in the bobbin case was empty, so a new one replaced it. It was packed tightly (my mail lady...

United States on Jul 17, 2018