BOSSIN 50" Ultra-Thin and Quiet Linear Electric Fireplace

Louise ShawLouise Shaw: Love love love this! It is so perfect for my living room area and makes so cozy. There are several different settings for the height and color of the flames as well as the color of the crystals. Also there’s a timer so you can turn it on in the morning and have on as long as you like and it will switch off at a set time (1 hour, 2 hour, etc). It is built to be either recessed but mine is just mounted to the wall and not recessed but so thin it’s not obviously sticking out. So beautiful. I highly recommend.

United States on Dec 14, 2023

tamlew: Fireplace was great for 2 weeks but now makes a grinding noise with the flame. Contacted seller who currently only wants to send a motor - unacceptable to expect the customer to fix a faulty item. Still trying to rectify this issue

Canada on Dec 06, 2023

Shirlene: I’ve had this going on two years! It puts out good amount of heat and looks nice for our new living room! I recently had a problem with it, no fault of it, but I couldn’t figure it out. I reached out and they told me how to fix it and also sent me another remote since mine broke about 6 months ago! Customer service is awesome!!!

United States on Nov 28, 2023

Amazon Customer: I am really enjoying this fireplace. I bought the 4 year extended warranty for protection. The only problem is that my remote does not work at all. I tried replacing the battery but it still doesn’t work! I contacted Amazon and they refused to help me or give me a way to contact the company. Very poor customer service from Amazon

Canada on Nov 14, 2023

ChristinaLynn Sherman: I love my fireplace , easy to hang , heat source is great for the space I have , the size is perfect and the fire color is awesome, you can change the color of the flame and rocks so much to choose from and great vapor the money ♥️✌🏽

United States on Nov 11, 2023

AmandaAmanda: Edit: There is a “lock” feature that can be triggered if the flame button is held down until you hear a click. This prevents the lights/flames from being turned on. After finding this out from customer service and holding down the flame button for several seconds with the fireplace on, the lights are working again!

Installed the fireplace with no issues and the first time we powered it on it worked fine. Unfortunately the lights/flame never turned on again after that. The power button and the heat buttons are the only buttons that are responsive now. Contacted customer support and we were sent a replacement light bar, but after installing the replacement the buttons are still unresponsive for the light/flames and the only features that work are the power/heat settings.

I reached out to support again to see what our next steps are but this is our experience so far. :( hoping to still get it resolved.

United States on Oct 31, 2023

KDE: The fireplace was easy to install and works well. The fire has many color and flame options and the heater was nice and warm.

The one drawback was that, even after replacing the battery, the remote control did not work. Amazon suggested I reach out to the seller directly for a replacement. The contact information that came with the fireplace contained old email and text that are no longer valid. After numerous emails and texts with no response from the seller, they did respond to my Amazon review. They sent me a new remote and everything is working great. I would like to suggest that the seller provide their new contact information to Amazon.

We thoroughly enjoyed a lovely fire this weekend!

United States on Oct 30, 2023

Leticia Acevedo: Se ve hermosa, es calientita solo que hace un pequeño ruidito que no sé que es

Mexico on Sep 07, 2022

Ulises: El producto cubre la necesidad.

Mexico on Jul 27, 2022

Virginia M.: The media could not be loaded.  This is exactly as described , we love it and it does heat a small space quite nicely. It’s nice and bright at night although the remote also dims the light if desired. Lots of available colours to match the mood of the evening and the heater motor is very quiet . So over all an excellent value for your money.

Canada on Sep 29, 2021