BN-LINK WiFi-Enabled Heavy-Duty Smart Outlet Plug

Mary Catherine Derin: I have ordered these plugs in the past and had absolutely no issues installing them. However, when I ordered this new set, the instructions had me download a different app to use to install them. The instructions, both, in the app, and in the written instructions that came with the plugs, were a bit confusing. I became frustrated when I could not install them, despite having done it without issue in the past. I called customer service and spoke to a gentleman named Darren who was amazing. He clearly knows this product and has a lot of experience talking people through installing them. The way he explained things was different than the app did, and it made so much more sense. They installed without any issue and very quickly once I called and he helped me.

I would definitely recommend these plugs, because they are programmable, which is awesome for my Christmas tree lights, but for being able to use them for other things during the year and manage when they are on. They are also very affordable.

United States on Nov 27, 2023

Caroline H.: I bought this because I have purchased other products from this brand and loved them. This product is good for the price. However it is hard to pair with the app that you need to download. Make sure you are using the suggested wifi connection (it does not like 5G). It took me a very long time to try to the point I got fed up and asked my husband to try. It took him a few minutes and had to manually pair the devices. But, once paired they were easy to use. I plugged them in, played with the settings and now my outdoor Christmas lights are ready to go. The package says for indoor or outdoor use, but based on the construction of them I would only use outside if you have a covered plug or porch. I plugged mine in the garage and ran an extension cord under the door.

United States on Nov 26, 2023

meemah: What do I like about these smart plugs EVERYTHING. I never wanted any of these plugs until my daughter set me up with 4 of them. I like to watch tv at night in bed usually fall asleep and wake up to the tv and the lights you just ask alexa to turn off the bedroom tv and lights she says ok and you haven't moved a muscle

Canada on Nov 20, 2023

Ivan W: Just arrived yesterday. Setup was easy via the app. The actual instructions that are included are kind of confusing, but if you download the app and go through that process of resetting the device it works well. I have a Samsung Refrigerator and it sucks. I bought this to cycle on/off the fridge to help with some ice collection internally and so far so good. It cycles the fridge off in the middle of the night and I'm hoping this helps my issue with ice collection internally. I've also applied one plug on a lamp that we use often but that our light switches don't work with. This has been working perfectly with Alexa to turn the light off by command. Super cool addition to our home. I've already added this to our wishlist to have more in the home. So far so good.

United States on Nov 13, 2023

Ty: I'm using these all over the house, linked to Alexa. They work the same as others. I use the smart life app and keep all my stuff in one place, there is no need to use their proprietary app. Smart life , prime wire, CE Smart, they all use the same linking protocol, you can link them to any app. Pick one and put them all in it to keep them organized.
5/5 rating from me, they just work.

Canada on Nov 11, 2023

Lonnie King: When using my smart phone to set up the sockets, the app required me to pair them with my home Internet. That required me to enter in my home Wi-Fi password. I kept entering the password several times. The app would work on pairing the device. And I was getting an error message stating that the device cannot be paired. There was no further explanation of why it could not be paired, just that it was not working. I had purchased a three pack, and all three had the same problem. Turns out I was loading an incorrect Wi-Fi password. Once I corrected that everything paired up in less than 120 seconds each time. The fault was completely mine, but it might be nice if, in the pairing process, there was a little more explanation as to where to go to fix the problem, for example: “ the device cannot be paired; the Wi-Fi password provided is incorrect.”

United States on Nov 10, 2023

Jesus Rangel: Adquiri seis piezas de estos contactos inteligentes, instalé 4 para controlar la alimentación eléctrica de mis lamparas, computadora y robot aspirador y hasta hoy ninguna queja, funcionan tanto con google home o alexa como sin ellos controlandolos con el celular solamente.

Mexico on Oct 23, 2023

KYJim: I had a lot of difficulty getting the device to connect to my network. The trick was to get my phone to change it’s connection to my network from 5ghz to 2.4ghz. The only way to do this was to call my internet provider and have them temporarily change the connection.

Once this connection change was made, the setup went pretty smoothly. Though the instructions were poor, I figured things out.

I liked the form factor of the device. It fits well in an outlet and allows another plug to fit into a duplex outlet.

The app works well and can do things like setting up timers and remotely controlling lights.

Overall, this is a good but not great product with a reasonable price.

United States on Oct 19, 2023

Mario: Es una herramienta útil para administrar el consumo eléctrico

Mexico on Oct 03, 2023

Patrick: If you have been able to pair one and can't get subsequent plugs to pair, unplug all existing plugs and try again. This worked for me to pair all four in my four pack. After two I could not get anymore to pair unless I unplugged the others,. I was also given a warning about pairing with 5 ghz wifi, but hit the "carry on" button and they all paired fine in the end.
After the pairing issue, I was able to get all four working and they work great controlling lamps and fans (that kick in when the temperature rises to 19 degrees at night and turn off when it drops). There is an annoying light emitted by the plugs that cannot be disabled (this required sliding the power bar under a bedside table as I prefer to sleep in total darkness). The app that is required to pair them with Alexa also sends a notification ad every day. This required disabling the app's notifications.

Overall they work and I'm happy with what I received for the price I paid. Like most smart home product brands (see also: Sengled), I'm sure the prices of this brand will go up as they become popular. I usually purchase whatever is cheapest and doesn't have a lot of bad reviews (this is why I'm not rolling the...

Canada on Aug 15, 2023