Arlo Ultra 2 Outdoor Security Camera with Motion-Activated Spotlights

Keith B.: The cameras are always easy to setup, and all the features work well when they are new, but after ~5 years the software and new hub hardware make for complications with mixed new and old. I also had 1 of 3 older Pro models just plain stop working at the 6 year mark. So still not bad for 7 years of outdoor use, and the latest Ultra 2 cameras have a great 4k picture. Still cant read license plates except under ideal conditions at near range (i.e., well lit and < 25 feet).

United States on Aug 16, 2023

Douglas D: As a consumer product, this is not an install and forget product. I have 6 cameras and a full 4K subscription. My cameras are configured with 4k and reasonable settings. The battery won’t last more than a month so plan on a powered system. Every day I need to verify that each camera can be played. A couple of times a week I need to reboot the base system to get the camera to reconnect. The cameras are all within 50ft of the base unit. I’ve also had one one camera refuse to charge when it gets near freezing. I swapped batteries and tried to self help. That unit won’t charge at all now. Regrettably when I finally contacted support they didn’t want to review any diagnostics to see the problems started way before the end of the warranty period. Maybe they can’t but as a software architect I doubt that ability wasn’t built into the system. Either way, they won’t help. So for all those reasons I simply can’t believe there aren’t better solutions available and probably for less money. Certainly better value solutions have to exist.

Canada on Jun 13, 2023

ROBERT: system works great ,Great picture quality and very sensitive, they dont like the cold ,cold weather but when it warms up they come back on,,,GREAT

Canada on Feb 07, 2023

CSJ: Cameras work great until the temperatures go down. They start having issues at -10 C, which isn't all that cold. We will see what happens for the rest of the winter as it's only just started.

Canada on Dec 04, 2022

Lorna Emin Bailey: Camera's work great but will not charge at 0 Deg C......quite useless in winter in Canada. More R&D required to get this to be a good product

Canada on Dec 02, 2022

Moyses Lima: CVR not available on local SD card, only in the cloud, through a subscription. This is critical in a monitoring system, so two stars less. The battery in my case has lasted about 1 month, this varies according to the amount of movements detected and the desired image quality, it is not a critical point in my opinion. The motion detector is also not good. There is considerable delay between motion detection and the start of recording. Often it is not possible to see the movement that activated the recording.

Canada on Nov 08, 2022

The reviewer: One caveat that I want to start off with is that I have been using this system for about three and a half months now and have been keeping running notes of how the system functions throughout. Since I early on quit using some functions due to problems or lack of utility it is possible that some of my comments may have been fixed by software of firmware updates that I am unaware of since I no longer use certain features that were problematic at one time.

Pros
I think the sound quality in general is better than two other camera brands I use and the wind noise reduction feature is great.
The video quality is very good and the 4K video is noticeably better than the 2k video of other cameras. However, after I take into the negatives that I’ll to shortly I think that unless you need 4K for real-time viewing it’s questionable whether the added cost of this system is worth incurring.

There is a very nice low light color mode but it doesn’t work consistently during live viewing and it slow to turn on. The slow turn on means that I frequently get video of vehicles passing by that is black & white for the major of the clip. So using the color function for ID...

United States on Jul 09, 2021

Fletch: Have only had my 2 camera Ultra 2 setup active for a little over a week. Very impressed so far by camera quality and connectivity. Camera setup, image quality, motion detection, and connection range are all excellent. Given the cost of this camera setup, you'd expect them to be good and they are. I have not owned any prior Arlo cameras, so I have no way to compare these Ultra 2's to the Pro or Essential models, but compared to other brands I've tried, these are significantly better across the board. Note that I can't comment on battery life other than to say that after a week, my most distant camera is still at 96% charge.

App works well, too, on mobile phone though a little clunky. Delay between trigger and notifications is a bit longer than I'd like (~5-7 seconds), but it's not bad. I am having a minor problem with IFTTT cross-triggering, but I am confident that can be worked out.

I've deducted a star for a combination of minor quibbles.

First, the Arlo website is flashy but not particularly helpful. I've looked through it for an answer and real troubleshooting techniques for my triggering problem, but though there is info there, it's not...

United States on Nov 07, 2020