91-Inch Quartz Glass Tube Patio Heater by Hiland HLDSO1-GTCB

amazon customer: I bought this patio heater. It looked great but I never received it and can't get my money back. Don't buy this because if you have a problem with it, you won't get any help or your money back. Terrible experience.

Canada on Oct 07, 2023

Kathy Billups: Easy to start. Propane tank lasts quite a
bit longer than we expected. Beautiful flame and radiates hit for several feet. We love it!

United States on Mar 06, 2023

Jim NJ: Quality built heater flame looks awesome I got stainless steel It doesn’t put out a lot of heat as far as I’m concerned but if your close it will keep you comfortable And it looks cool

United States on Feb 15, 2023

BEER30: We have burned through alot of patio heaters over the years that always seem to stop working at the 3 year mark, with most struggling to start up at the 2 year mark. This one has a great piezo electronic ignition that has never failed. Sometimes it takes a while to start (air in the line, etc) but at least I can see the speaker and know it’s trying to fire, as opposed to trying to peer through a tiny hole a foot above my head for the push bottom spark kind.

I keep it covered all year and bring it in the garage in the spring through end of summer. It’s super easy to clean and looks great in the backyard. The only downside, which we knew going in to the purchase, is it’s more of a decorative product than it is functional. It looks stunning and we get tons of compliments on it. Compared to those flying saucer type heaters though, this can’t compare when it comes to heat output. This one is great if you’re standing or sitting close by but more than a few feet away and there’s not much heat. We use this in combination with several ov the saucer type heaters so there is plenty of hit all around and in our patio, and then this heater is the decorative centerpiece that...

United States on Jan 30, 2023

MichaelMichael: I bought a Napoleon glass tube heater last year, it cost me almost double what I paid for the AZ patio heater. After assembling it, I found it was defective, and returned the Napoleon unit to the store for a refund. This year I bought the AZ heater for much less, expecting the quality to be significantly poorer, but at half the price I figured I could buy two of them. After reading other reviews, I assumed it would be all for show and no heat, and I was OK with that.
Delivery was quick, and I was able to assemble the unit, alone, in under 90 minutes. It probably helps that I already assembled a similar unit the year before. I was surprised by just how similar the two heaters were. The main difference was that the AZ heater's steel was ever so slightly thinner, and the grates that go around the glass tube are painted vs. full stainless. I can't compare performance since the Napoleon never lit, but I have to say, I was pleasantly surprised by just how much heat this thing let off. I agree with other posts that this isn't going to heat up your entire patio, but I could feel the heat radiating in a 6ft radius, much more than I was anticipating. This thing looks great too - I...

Canada on Jul 19, 2019

Mathew P.: Great patio heater for the money. The heater will through some heat, but as others have stated you need to be relatively close to feel it. From what I've read this seems to be a tread for most of these style of heaters and I knew that going in. People that are giving it one star saying it doesn't give off heat should have done some research before they bought a glass tube heater.

In the picture You can feel some heat from the far side of the sectional, but we will probably be purchasing another one of these to put on the other side.

The material is a thin stainless steel and came missing two screws for the one panel (they have 6 so not a huge deal). The instructions must have improved lately because I found them easy to follow and had the heater built in around 20ish minutes.

Overall it seems to be a really good product so far. We will see how it holds up in the long run.

Canada on Jun 25, 2019

Amazon Customer: Love it. Cheaper price than anywhere else but same performance than any other one out there.

Canada on Jun 01, 2019

Ian McPherson: Takes a long time to put together. But really nice

Canada on Sep 05, 2015

Judy: What separates a good company from a great company? That would be Customer Service, and more exacting how they handle customer service when things go wrong.
We purchased three of the Tube Patio Heaters. Love them - they are a conversation piece, they give of great heat, and they add so much ambiance to the yard. Do not pay for a more expensive heater - this the one (or two or three) you need.

Now what went wrong....Two of the heaters were amazing and not difficult to assemble if you are at all handy and stick to the directions. The third heater was not so amazing, it seemed to be plagued from the start...first it was missing hardware. Tada - hardware was sent in a blink of an eye. Then, as assembly progressed it was clear that this heater had issues beyond our comfort level. I contacted the company and received a clear and fast response. I was kept up-to-date throughout the process. I received a NEW perfect replacement - even before I even returned the misfit heater! To recap...it's a great product with great customer service behind in - no brainer!

United States on Sep 13, 2012

Joel D.: I agree with the other reviewer, this unit is very comparable to the higher priced models sold at $1,800.00. In fact, I was considering purchasing "Bonfire's" model for over $900 and I'm glad I did not as I was comparing the parts in detail, it is the exact same product with Bonfire's name plate! Bonfire does however have a natural gas model and i think I will convert this propane model to natural gas by purchasing Bonfires natural gas burner tray. So the unit is average grade parts, but when it is all assembled, you can't tell much difference between this and the other higher priced units. Granted it doesn't have a remote control, but the side panel is chained and magnetic at the top and hinged at the bottom, so the panel just pulls apart a few inches easily to press the red electric piazo ignitor.... it has a battery, so it continues to send sparks, not click and spark like some old barbecue grills. It fires right up, and the flames go approx 3/4 of the way up, and the tips of the flame hit the top. The heat generated is enough to take the bite out of a 60-70 night, but not quite the heat generated at your commercial restaurants from the traditional patio heaters. The light does...

United States on Oct 22, 2011