VIVOHOME 11.5 Inch 3400W Electric Radiant 2-Burner Cooktop

Amazon Customer: I was nervous about buying a major appliance online, but when the big box stores had prices much higher and delivery dates about a month out, the decision was easier as our old cooktop was out of service after a lightning strike. This cooktop came perfectly packaged in a couple days. I probably could have installed myself, but I'm nervous around electricity expect for replacing a light fixture or something similar. It doesn't take the election long at all to swap out.

United States on Aug 05, 2023

jake ragsdale: DISLIKE.. I bought this stove to place in my home and roughly 6 months into using it one of the burners stopped working and another is super slow heating up. Still with in the 1-year warranty, and covered under @Asurian insurance. I reached out to Asurian they say it’s still within its 1- year warranty, I need to reach out to the seller.

So I reach to VivoHome customer service. They reply and ask for videos of the product, which I provided. They then offered “$140 plus a $ 6.5(tax) a (50%) partial refund as compensation.” And tell me I can keep the broken cooktop. Unless you prefer something else. I then asked them to just replace the stove I don’t want money I just want a stove that works. They came back with how about;

“Dear customer,

Thank you for your message.

Since there are not all burners are damaged so we'd like to give you a $168 plus a $ 7.9 (tax) (60%) partial refund as compensation. You don’t need to return this item back.

Is this an acceptable solution for you?

We really regret any inconvenience caused.

Waiting for your prompt reply!

Best wishes,

VIVOHOME Customer...

United States on Jan 23, 2023

Uncle Dave: I've had the Vivo HOME cooktop for 4 months now. It can get really hot fast. I have yet to go over #2 of 5 settings to cook anything but popcorn. The high gloss finish looks great when clean but it's easy to get dirty looking but fairly simple to clean with Weiman Cooktop spray cleaner and a micro fiber cloth with the occasional polishing with the Weiman Cooktop Cleaner and Polish.
The child lock feature(?) is a pain in the butt. Even after 4 months use I still have a problem remembering to unlock it.

United States on Jan 17, 2022

peddler389: Our old unit although it was just over 10 years old seemed obsolete after purchasing this new unit. The child safety feature along with the two duel unit burners put our old unit to shame. In addition, the wiring was simple and almost as easy to install as a new desk lamp. In addition the timer provides flexibility where a needed quick shower while the rice needs a little more time is available with a 90 minute timer. Don't be put off by this reasonable price. It felt somewhat like shopping for a automobile where all those fancy features will never be used. We love our choice.

United States on Nov 23, 2021

dennis D.: This stove was easy to install and it’s working great. The only thing is that it has a child lock on it which we do not like. It locks up every time and it’s annoying. Plus, the unlock button is not very visible. They should add a feature to make it optional but not mandatory.

United States on Nov 03, 2021