Upgrade Your Home with the 23" Dimplex Deluxe Electric Fireplace Insert

Jeanette Wright: Look very nice. We haven't used it much yet.

Canada on Jul 08, 2021

Mary Hastings: The media could not be loaded.  I am happy with this fireplace insert. I wasn’t happy with the reflective half moon as it was quite noticeable during the day. I purchase a fireplace screen which made a huge difference. I had previously tried the Dimplex 2310. It was more realistic looking but made a grinding noise so I am keeping this Dimplex 2309 as it is quiet and once I added the screen, I am happy with this purchase.

Canada on Feb 04, 2021

K Sousa: ***Update to review*** Issue was not item, it was because I had it plugged into an extension cord bar. This needs to be plugged into the wall outlet. (makes perfect sense, not sure why I didn't realize!) Since I added a new outlet close to fireplace, I am back to enjoying it!

I didn’t even use this for a year and a chemical smell started coming from it. It makes me literally feel ill, I literally get and sore throat and feel achy. Nobody can be in the room when it is on. I contacted the seller and they told me it was dirty and I need to use it all the time. There’s no way I would use it over the summer and hot months. The seller is doing nothing for me, basically out of luck and out the money I spent on it!

Canada on Aug 06, 2020

Gina: I had this fire insert in my wish list for about a month. Clicked there the other day and there was 2 available with cosemetic damage at a crazy reduced price !!! I didn’t hesitate to buy it as my track record for purchasing slightly damaged items has never been as issue. I’ve never seen the damage that was mentioned. So this arrived 2 days after purchase ! Looks amazing and although I haven’t taken to the steps to insert it into my existing fireplace I’m enjoying it just being on the hearth and watching the flames and feeling the heat !! Great tips from other reviews in regards to insulation in the chimney ! If you’re thinking about one of these. Highly recommend !! Slightly damaged even better !!!

Canada on Feb 26, 2018

L'escribe: I was looking for a good fireplace insert - one that was very realistic looking and could heat a a not too large family room. We do have a working fireplace which I used briefly and my husband found the excessive smoke and smell rough on his lungs. I have read up on Dimplex quality and looked at both the DF12309 and this the DF12310.

Read the reviews about this model and since they were favorable, wanted to get it more quickly so called our local fireplace store. They gave me the runaround placing my order then after I did they called me a week later saying they wouldn't have it until the end of this month!
Needless to say I told them to cancel my order, went online to Amazon placed the order on a Friday and received my order on the following Monday - three days! Amazon truly is the best!

To get back to the Dimplex - it is simply wonderful! VERY realistic looking you can't believe it isn't real! There are two heat settings or you can simply run the flames without heat. It truly is a gorgeous cozy setting. It fits perfectly in my fireplace and with the glass screen closed is just beautiful. It comes in one piece no assembly which I just took out of the box and put...

United States on Nov 13, 2013

Adémor Pion: nice product, gives a nice atmosphere, you could almost believe it's a real fire so lower front plate was more careful. the front plate is a single sheet cut with four screws. it's sad because the rest of the product is perfect ...

beau produit, donne une belle ambiance, on pourrait presque croire que c'est un vrais feu si la plaque basse avant était plus soignée. la plaque avant est une simple tôle découpé avec 4 vis apparentes. c'est triste, car le reste du produit est parfait...

Canada on Jul 20, 2012

J. & P. Kelley: The media could not be loaded.  The following is the manufacturers instruction manual in .pdf format.

[...]

I did a little research on the Dimplex DFI2309 Electric Fireplace Insert and here's what I came up with: The manufacturer is Dimplex North America Limited a world leader in electric heating. The company has invested heavily in product R & D and has come up with some pretty innovative and interesting products. Dimplex North America Limited is a member of the Glen Dimplex Group of companies of Dublin, Ireland and employs over 8,500 people worldwide with sales in excess of $3.0 billion.

The fireplace insert distributes an even heat over a wide area by means of a silent fan-forced heater. It will produce approx 4692 BTU's of heat. The flames and heater operate independently of each other so you can have just flames or flames and heat. The fireplace is 100% efficient (like any electric heater). All of the energy supplied to the unit is converted into heat, which stays in the room to keep you warm. Many gas fireplaces advertise 70-80% efficiency. This means that 20-30% of the energy supplied to the unit is vented outside. The fireplace insert...

United States on Sep 23, 2011