Smooth, Low-Impact Workout with the Nautilus E614 Elliptical Trainer

Jose-Ramon Lozano-Torres: Gran problema. Después de 2 meses de uso se descompuso el tablero electrónico, no enciende, y nadie me responde ni me da solución a pesar de que ya lo reporté a technics@nautilus.com desde el 19 de Enero del 2021 y a esta fecha 10 de marzo no se me soluciona nada. El 25 de Febrero recibí un mensaje que dice “we apologize for the delay”

Mexico on Mar 10, 2021

Stan: Short version : Buy a different elliptical. No I'm serious, just don't do it.

Long version : I bought this back in December. About a week after it came in, I started to put it together. Come to find out, one of the parts does not fit. The right side fit fine, but the left side did not. I call the company to let them know that a part is not going on like it's supposed to, and I'd like this fixed. To their credit, the woman I was on the phone with was not only polite, but very understanding. She asked for proof of purchase, and pictures of the part that doesn't fit. Along with some other information. After having provided the proof of purchase, the pictures, and everything else she needed, I received an email a day later, with the tracking number of the part sent to me. I got that part about a week or so later, and again because of life, and the holidays, I didn't get around to installing it until the following week. When I opened up the part, I automatically see they sent me the right part for a different elliptical model.

I don't know how you mess this up when you have the photos of what I need, but what ever it happens, I'm not even mad here, slightly annoyed maybe...

United States on Jan 31, 2020

Keith D. Quintrell: Very easy to assemble, and the instructions are generally concise and easy to understand. It took me about 2.5 hours to assemble without any assistance. Not that you do need to pay careful attention to the instructions, Even though left and right parts are clearly marked, you'll still need to do some page flipping of the instructions to get the right orientation of the lower handlebars, The illustrations could be more obvious about orientation, or Nautilus could add top and bottom stickers for such parts. Most importantly, there are a few inconspicuous places to install bolts and washers that are crucial for a stable assembly I almost missed the interior attachments of the foot pedals. If you don't follow the instructions, you will almost certainly miss them. As an Engineer, I suspect that had I missed attaching that hardware I would have ended up having an unfortunate accident like that described by one of the lower-rating reviewers. I can't help but wonder if they missed that connection. Nautilus included absolutely no extra bolts, washers and nuts for assembly. But I think that may be intentional so that assembler knows at the end of assembly if any steps have been missed. If...

United States on Jan 16, 2015