PuraFlame Serena 50" Wall-Mounted Linear Electric Fireplace - No Chimney Required!

James MakinJames Makin: Couldn’t be more pleased with this purchase. Unit was a breeze to install and so sharp looking once mounted in place. One always worries that the ad pictures do not live up to the real thing. In this case the real thing surpasses any picture or video. Endless combinations of color flame, bed color, flame speed make this unit a winner. Even has a great function where it slowly morphs from one combo to another. Heater works fine, long cord made it easy to reach outlet. Bought a fireplace sound speaker to complete the experience.

United States on Nov 08, 2023

JPZ: The media could not be loaded.  I was a little nervous about buying this based on other people's reviews. Some said the flames were just orange, not colored; some people said they didn't have a choice of crystals or logs. I am not sure if those people are reviewing the correct product because those issues were not a factor with this purchase. Everything came carefully packed, included both logs and crystals, and took about a half hour to install and place the logs. If anything, placing the logs correctly is the most time-consuming part because they have to be turned a certain way in order for the light to shine through and make them look like embers, and it is a little tricky to get them to stay where they should. However, once we put the glass front on the unit and turned it on, we were in awe. It really adds a great ambiance to the room. There is a quiet humming that...

United States on Jan 24, 2021

CarlyCressmanCarlyCressman: The media could not be loaded.  If you are currently searching Amazon and Wayfare for the best wall-mounted fireplace/price, I think that this one may be a winner. The quality of the fireplace/heater mount is pretty impressive, the size of it in a room is probably one of the better deals I have seen. I am really happy with what comes in the packaging, you are given the option to keep the fireplace completely empty with just lights / flames or.. they provide you some fake logs, and some fake ice cube looking stones.

The fireplace was delivered in a timely manner, the company is supposedly very understanding as long as you are within the return window if you didn’t like it, the mountain of it is not very complicated or difficult either, and all of the pieces come with it.

Here’s my ONLY concern: take a look at some of the photos that I have posted, the fireplace...

United States on Dec 19, 2020

Therese Fortin: Fonctionne très bien et très beau

Canada on Dec 04, 2020

Scott: This product was exactly what I was looking for. A basic electric fireplace to add some warmth to a basement tv viewing area.

The product was shipped with out any damage.

Installing the unit was easy, simply mount a bracket to the wall, clip the fire place box into the bracket, screw in side bracket mount to fire place, clip the glass on to of fire box and into the bottom, screw down on the top, plug in and your done.

The flame is primarily orange and does not change colours, it does have 4 height variations.

In terms of warmth, the unit does take the chill out of my TV viewing area, but the space is wide open and in a basement that is typically cold. It works as intended and for the price, I am not going to complain.

Canada on Nov 25, 2020

Amazon Customer: very simple to install very nice looking when lit up

Canada on Nov 10, 2020

Voytecs: Looks almost real, great unit.

Canada on Jul 25, 2020

Arnold Bahadur: Love it

Canada on Jan 22, 2020

DJ L.DJ L.: The media could not be loaded.  LOVE! I read the reviews of several brands and then I read most of the reviews of this PuraFlame model. Most were great and I’m convinced anything negative was a fluke or the result of very picky personal preference. It arrived quickly in perfect condition. Although my son installed it on the wall, it was so very simple that I could have done it myself, with help to hold it up to get it on the wall bracket. The fan is not loud at all...much less so than the fan in the main gas fireplace in our home. The heat, even on the lowest setting was enough to quickly make my 15X15 room a little too toasty for me. It is sleek, beautiful, and I personally like the log embers as opposed to crystals. They look very much like the embers of a real wood fire. They are “glowy-er” from a distance than they appear in close up video. The flames have a few...

United States on Oct 30, 2019

MM: [Still working great after a year of use!]
The PuraFlame Serena 50" Wall Mounted Electric Fireplace is a really good buy. It is actually pretty large so I would recommend taking measurements to make sure this is the size you need. Shipping was fast, and it arrived early. The box looked a little beat-up, but there was no damage to the contents.

After removing all the parts from the box, and getting familiar with them for a minute, it took me around 25 minutes to complete assembly. Putting together and mounting on the wall is pretty straight forward. The directions are good. I would suggest taking care to make sure the mounting bracket on the wall is perfectly level. Also, try to make sure at least 4 of the 6 screws are attached to studs. This will help ensure that the fireplace is securely attached to the wall.

The flames look great, and the heater is pretty powerful when turned on to the high setting. Mounting a TV above the fireplace is not a problem, as the heat comes out the bottom of the fireplace, and the top of the fireplace does not get hot at all. Do follow the manufacturers recommendations on distance from furniture etc. Good...

United States on Jan 12, 2018