Pamapic 11ft x 11ft Instant Pop Up Gazebo for Outdoor Events

Charmaine Johnson: The Assembly was easy. It provided the shade we needed although the curtain structure and hanging rope still allowed bugs in. The worst part is we set this up for a Labor Day (3 days away) event and the tent never made it despite stakes and sandbags to keep it soundly grounded. It's still fell over, broke and tore and it didn't make it to Labor Day. Now I have to figure out a replacement option because we have visitors coming to the house. Disappointed and sad is an understatement. I could not recommend this or re purchase. It was obviously not meant to last. There was a slight rain, which we planned to stick out under the canopy until the thing took flight. Luckily no one was hurt.
*Update - Customer service reached out to me immediately and directly. They provided a solution to our issues immediately. Customer service was top notch. They were kind and empathetic to our concerns and rectified our issue in a fair manner. I appreciate that kind of customer service and attention to detail.

United States on Aug 30, 2022

Trisha carmo: ***Update: seller reached out to me and offerred to send a new canopy or full refund. Got to choose and they did follow through quickly. I'm impressed with their customer service. I would recommend this company to anyone. They stand behind their products.

Really loved this canopy, but a large bent the cross bars. Had to throw it away. We bought it way before the season started, so the return time has passed. Loved it though. Very classy. Need a new frame. Top is fine. Happened the first time we set it up, but it was unfortunately past the return window. I've emailed the company twice about the 1 year warrenty but they never responded.

United States on Jun 12, 2022

Kevin CKevin C: Setting up the canopy is quick and easy. The metal frame is easy to extend and it light. The legs have different height settings to make the canopy different heights, and it can account for slightly uneven ground by adjusting the legs to different heights. The button to adjust the legs is large and easy to press, it is not just a bare metal button.

The canopy feels very quality, like a tent rain fly. It has a vent on top, and I would be comfortable putting a small heat source in the gazebo. The vent has mosquito netting too, to keep out all the pests. The edge of the canopy has an additional eave that hooks on to an extension from the frame, making it good for rainy weather, pushing the water away from the mosquito netting.

The mosquito netting is standard, and it hooks into a rope you string around the perimeter of the gazebo. The zipper is good as there are no gaps for bugs to come in, and there is a zippered entrance on every face of the gazebo.

Overall really good quality and features on this gazebo, good for the backyard or for bringing it on camping trips.

United States on Sep 07, 2021

Gerry Begrowicz: This gazebo was delivered a month ago and it is still not completely built. I will say that this is a 2 person job which I did not have the luxury of having initially but I have put similar gazebos together essentially by myself but this one a proved to be very difficult.

1) I start with the delivery, when I ordered this there was no indication that it would be shipped in 2 separate boxes. I received on box and then about a week later received a second box under a separate transaction number. Had I opened the first box when it came I would have been contacting the seller for missing pieces parts. As I
had not received the notice of the 2nd delivery I was totally surprised.

2) I did an inventory of the boxes and it appears that I did receive all the parts however, the hardware packet appeared to have been repackaged as the hardware was all mixed together making hard to determine what screw was an X1, X2, X3 etc... so I had to do some guessing as the instructions werent clear on the different screw sizes and applicability.

3) The base frame was easy enough to put together but would be easier if there is help. My issue was with the roof panels. They are very...

United States on May 24, 2021

Juris G. BergmanisJuris G. Bergmanis: Pros: Good quality materials and very solid once it's assembled and anchored to the patio.
Looks good and provides excellent shade on those sunny days.
Masonry anchors were provided with the kit.
Cons: Difficult to assemble . Be willing to spend serveral more hours than you expect to assemble it.
The instructions are all pictures and no text on a small piece of paper that makes it a bit of an eye test.
The attachment of the vertical posts to the horizontal roof supports are difficult if not impossible to bolt together as the attachment plate that's riveted inside the post is set back too far inside the posts. This could have been easier if the screws used were 1/8 inch longer. Also the holes for the roof panel's are not just not close but off by feet not inches. Be prepared to drill your own holes.
Summary: All in all a decent product for the money an looks great once you get it put together.

After reading my review the seller said he would relate my concerns to the manufacturer so those changes could be made. So with that in mind I've changed my rating from 3 to 4 stars.

United States on May 16, 2021