iSpring RCC7 5-Stage Reverse Osmosis Drinking Filtration System with NSF Certification, 75 GPD Capacity, and Brushed Nickel Faucet for Ultimate Water Softening

Dave: My iSpring R.O. system has been in service since 2017 with no problems until recently. A leak developed from somewhere in the top unit. Being an incurable Mr. Fixit, I removed the filter assembly after I found a small amount of water leaking from one of the screws which holds the #1 filter canister to the top unit.
I removed the canister cover from the top unit and found a crack in it from which water was leaking. A phone call to i.Spring reached Shawn in customer service. When I told him I wanted to purchase only the cannister top, he asked me to send a photo and a copy of the purchase receipt and he would send me a new top unit at no charge, even though my unit is way out of its warranty period. The photo was easy, and Amazon being Amazon, so was the receipt. About 1 1/2 weeks passed and a box arrived. My first thought was they certainly over boxed a top unit. When I opened the box, it contained more boxes which contained an entire new unit less the filters and pressure tank. It was a nice surprise! The system is installed and running properly. Kudos to Shawn, and Kudos to iSpring. I highly recommend their products in place of going to a big box store! Thank you very much...

United States on Sep 15, 2023

Jai AnandamJai Anandam: The stage 2 GAC canister housing developed a tiny leak and I noticed some water dripping from what appeared to be a cracked base. I had bought the 5 stage RO system back in 2017. No issues whatsoever. I would replace the filters and membrane every few years and our water quality was great.

So I ordered a replacement housing canister on amazon and found that it didn’t fit my existing base/screw top. I called ispring regarding the issue, hoping they would have the older housing units still available. I spoke to Sean at ispring who told me that the system had been updated since I had last bought my unit - Sean was super helpful and nice and said he would be sending out a whole new housing system and all I had to do was insert my existing filters and tubing to make it work again. He gave me excellent instructions on how to best install it and updated me when the system had shipped (via Fedex).

The unit arrived as promised and there were 2 extra pieces that my older unit did not have - a pressure regulator and a leak stop valve. Both great features to have. I’ve included pictures of my old unit and the new one, with the latter installed under my sink. Water tastes...

United States on Jul 29, 2023

B. ClarkB. Clark: The old Sears 2-stage carbon water filter wasn't good enough. It made the water taste better, but didn't remove the unwanted dissolved solids. We were still buying bottled water, which taste better. It was time to move up to a RO - reverse osmosis water filtration system!

► NOTICE - This product review was originally published on April 17, 2017, but it disappeared so I resubmitted it!

The pros:
+ I happened across a killer deal of $142.78 with free Amazon shipping when I bought this in 2016!
+ Pretty good customer product reviews.
+ Excellent customer technical support! My questions were quickly answered via e-mail.
+ Push together - quick connect fitting with 4-color tubing make the installation very easy!
+ Advertised - eliminates the need to transport and dispose of bottled water.
+ Advertised - filters 1,000+ water pollutants including common adversaries chlorine and fluoride.
+ Advertised - thin-film composite semi-permeable RO membrane filters down to 0.0001 micron (a human hair is approximately 50 microns).
+ Advertised - the RCC7 has a 75 gallons per day rating.
+ Advertised - DIY filter installation with written instructions,...

United States on Jan 20, 2019