INTEX 18ft x 9ft x 52in Ultra XTR Above Ground Swimming Pool Set with Filter Pump

Thérèse Waked: Excellent produit , livraison rapide la seule chose: faut faire attention aux frais de douanes qui ne sont pas inclus . Il y a une transaction à faire avec un tiers . En plus il le laisse dans le stationnement à la livraison. Ce ne sont pas des points négatifs mais cedt mieux d’être au courant a l’avance.

Canada on Nov 01, 2023

Amazon CustomerAmazon Customer: The swimming pool was completely destroyed yesterday due to water pressure. A large amount of water leaked from the pool. Fortunately, no one was injured and the house was damaged. We only used it for one year plus four months. It is still in the two-year maintenance period, but we dare not use it again. Pool, we don't give back our replacement, we ask for a refund. Email for more photos. Reported this last night and still have not heard back.
The dealer "V prime" don't follow up the two-year warranty, just said can't help. We sent messages to Index one day, still waiting their reaction.
Update:-
The two-year warranty period of this manufacturer is a joke. They ask to send the damaged metal bracket from the west coast of Canada to the east coast. The UPS quote is CAD400. And light, the shipping cost is much lower, and the metal bracket is replaced by a photo, because it has been proved that the damaged part, so the manufacturer is sincere to solve the problem, this method is more reasonable, but it is not accepted, we decided not to lose any unreasonable The cost of the car in exchange for its irresponsible two-year warranty. This production also does not provide email to...

Canada on Jul 15, 2023

K. E.: To start with, the pool arrived on time, they dropped the boxes off right by the garage. Best to open the boxes and break the pieces and additional boxes down to smaller pieces before bringing into the yard. We needed our dolly to get the pool liner moved into the yard. We did some prep work before the pool arrived. We put a heavy duty tarp down, then covered it with nine 4’x8’ hard foam insulation pieces. Our yard seemed pretty level, and after taping the foam insulation pieces together we checked the level and it seemed fine. The insulation pieces also make a nice soft footing at the pool bottom. Shop around for the insulation. You don’t need the most expensive. We got 2” thick and this worked well later. There are written instructions and video instructions for the pool and, unfortunately, they are not the same, and both forms leave some things out. The basic setup of the frame and liner should have been better. It amazingly requires no tools to set up, but a third person would have helped and, unfortunately we read about adding some water when putting the framing into the sleeves after we struggled with it. Ok, the pool is set up. Then we connected the legs and straps....

United States on Jun 12, 2023

Steve S: This thing is fantastic. Why did I wait so long to buy one?! In 2021, these things were expensive. North of $1900 I balked. Then, in 2022, the price came back down to less than $1100. I find it to be a value at $1100, and a no-brainer at less than $1000 as it was in early 2020.

Beware, setup is not as easy as you might think for most people & properties. The pool and all of its metal braces must be level. For me, this meant digging, tilling, and packing the most level part of my yard. I removed about 2 inches of grass and clay soil to get my spot “perfect”. After I filled the pool, I discovered it was not perfect. In fact it is off by about two inches over the length of the pool, but perfectly level over the width.

If you have a perfectly level concrete pad to setup the pool, awesome. Be aware that the actual pad dimensions are 19’10”x9x10”. The area I prepared was marked as 20x11’ and it was just barely big enough.

Step one of setup: make a perfectly level 20x11’ pad. Find a mostly flat part of your yard. Don’t build up low areas- the soil will sink. Instead, dig out high areas. In my case, I transported eight 6 cu. ft. wheelbarrows of...

United States on Aug 03, 2022

Karen: I like the depth of the water easy to install but not thrilled with the pump system

Canada on Jul 29, 2022

Danielle: I am updating now my last review. I was upset that I had no contact and my pool was soooo late. But the companies did respond and they found my pool lost in the shipper system. They got the pool delivered to us and we are very happy with it. The pool was easy to set up. I would suggest you watch a video before trying to set up. And everything works great. The kids are happy and it has been great!

Canada on Jun 06, 2021