Intex 15ft x 42in Prism Frame Above Ground Swimming Pool Set with Pump, Ladder, and Cover

Amazon CustomerAmazon Customer: After carefully setting up the pool per the instructions I began filling. Soon water began leaking apparently from the bottom weld seal, however impossible to locate due to being in the floor of the pool. I called the Intex support number and spoke with a representative about replacement of the defective liner. The person who I could barely understand confirmed they would ship a new liner but first needed my credit card information for "verification purposes". She didn't just want the number or the last four, she wanted the entire number, date of expiration and CVC number. I very reluctantly provided the information as this seemed to only way to replace the defective product. After listening to several recorded advertisements for something I had no idea of what they were selling, the representative came back and provided a "confirmation number" and before I could ask any questions quickly hung up the call. I waited a week and never received an email confirmation, nor did I get the replacement liner. I then called my credit card company and found they had tried to make a purchase with my card - luckily, I had frozen the card after the initial call to Intex and no charge was made....

United States on Aug 07, 2023

Amazon Customer: I liked the easiness of assembling the pool. I haven't any dislikes.

United States on Jul 29, 2023

Abur8704Abur8704: It looks like I am not the only one who has had this issue, but mine came with a hole and we tried patching it to no avail, it started as a small hole we filled the pool and noticed a stream of water I got in to find the hole attempted to patch it and the hole got bigger I think from the weight of 4k gallons of water, the seller made things right with me which is great, and I called Intex and ordered a new liner and that one is perfect, but just do a close inspection

United States on Jul 20, 2023

Daniel Arnold: Needs a better pump. The one it comes with isnt very good.

United States on Feb 28, 2023

Maira Gomez: It came in two different packages but on time. Love the quality but I rather have a bigger filter for the size of the pool. But overall I love it.

United States on Aug 07, 2022