Gorilla Grip Premium Polycarbonate Chair Mat with Studded Bottom for Superior Grip

JoskinJoskin: I've had this product now for 6 months and am quite disappointed with the durability of the same. It seems to me that it will not last long as it has already cracked in two places in the middle of the mat for no apparent reason other than the office chair sliding on it. I didn't expect to see this kind of breakage for a much longer time based on the reviews, suggested quality and workmanship of the product.

I would love to correct this review if the seller were to be fair and respond.

United States on Oct 05, 2023

RKRK: I sit at my computer a lot and I am a heavier fella, and this mat did not last a month.

Canada on Jul 08, 2022

Paul WalkerPaul Walker: I have bought hundreds of things from Amazon over the years. This is my very first negative review. I recently moved into a house that has carpet, so I needed to get a mat for under my Aeron office chair. I spent time researching the mat, and was impressed by the seller's statements of strength and durability, so I ordered this mat. Unfortunately, it only lasted 33 days. I was sitting in my Aeron chair and I wasn't even moving when I heard a big crack and looked down at a big crack in the mat. I must have received a defective item, because this is not normal. I am a 6'2" man who is 200 lbs, and the Aeron chairs is a quality chair and the feet are in good working order. I can't see any reason that this should happen, so I decided to give the Seller the benefit of the doubt and contact them to see if they could resolve my problem. That was a waste of time. All I got from the "Daria Shop" Sellers was a boilerplate email stating "Since this order is outside the 30 day window we can no longer accept your return". Clearly the Seller is not interested in providing good customer services, and provides only the absolute minimum service required by Amazon. I will not being doing business...

Canada on May 29, 2022

Amazon CustomerAmazon Customer: This mat worked great for about 2 and a half months, but then one day it cracked after I sat down in my office chair (as I normally do, and I'm not a heavy person at all).

This isn't really the bad part, as things sometimes break. What I'm extremely disappointed with is the seller, Daria Shop. They sell this product, but when asked about honoring the warranty (which is 10 years), they don't want anything to do with that and send the hot potato to the manufacturer, Gorilla Grip.

Then, when I contacted Gorilla Grip, they said that "Any product purchased from a third party seller voids the warranty, as we can not guarantee the condition and quality of the product."

So now I'm stuck with a product that broke after less than 3 months, when it is supposed to have a 10 year warranty. Neither Daria Shop nor Gorilla Grip are interested in keeping this customer happy.

Please be aware if you buy this product from a third party.

Canada on May 26, 2022

Jennifer Lovell: This mat cracked the first week! The crack quickly grew and the whole mat was in pieces! I ended up buying a tempered glass one which didn't cost much more and works great. Save your money and buy the glass one.

Canada on May 24, 2022

TinyMouse: 11-10-21: Update:
Fixed the slight problem of the chair rolling around too much by putting little black "footie" socks on 3 of the wheels and securing them with a hair scrunchie lol! Works great and you can't even notice it.

Mat is holding up fine! No issues... other than the packaging as noted below in original review:

The info from the company indicates the mat is ALWAYS shipped flat. That was one reason I ordered it, but apparenly (from the reviews) some arrive flat and some don't. When I saw the shape of the box , I knew mine was NOT flat. THANK God I read the reviews and knew to be VERY careful opening the box. I taped a knife to a roll of wrapping paper (that's what I had handy) so I could cut the tape off the box from a distance. Problem is, when they bend this mat into a box, the mat REALLY wants to lay flat. It pushes with A LOT of force against the box. As I cut... suddenly... POW! One side of the mat burst out of the box (like a jack-in-the-box)! Had I been standing over the box (as you normally would to cut a package open) it surely would have hit me in the face with a lot of force! Plus I ordered the mat made for carpet so it has hundreds of sharp...

United States on Sep 26, 2020

KRAKRA: The media could not be loaded.  UPDATE 20200629: This mat is still going strong.
PROS:
* STILL WORKS great. I use it daily (I WFH 100% and am a PC gamer).
* STILL LOOKS GREAT. There is no apparent sign of additional wear on this thing. No additional scuffs, no scratches, and certainly not any cracks. The fourth picture showing just two casters from my desk chair is an updated picture with light shining on it to show wear.

CONS:
* It does travel a little bit. This doesn't bother me. My mouse pad travels more than this mat does. But it bothers some people. I have to adjusted it by an inch or so every week which is fine since I have to vacuum anyway.

I've read some reviews by others and am perplexed. If yours doesn't come shipped flat, I would return it. There is no way mine could be rolled up, folded, or handled like that. And I wouldn't expect it to based on what is advertised. If yours cracks, your carpet pile may be too high, too heavy of weigh being applied, or maybe the incorrect item was shipped. Make sure the labels are correct and if it doesn't look right upon delivery contact the seller. I did NOT have to do this for this item, but I have for...

United States on May 19, 2020