Give Your Pet the Freedom to Come and Go with the PetSafe Aluminum Dog Door or Cat Door

Kara: -Installation was not easy for someone who's admittedly not super handy.
-this was a 2-person job; plan accordingly
- make sure you drill your holes straight. Mine were drilled at an angle (my fault) which wreaked havoc on the whole process
-the nylon screws suck. 2 broke off so I had to order replacements from Petsafe.
-I somehow only got 4 screws and caps (I needed 6 for the XL door), so of the 4 I got, 2 are broken so I was left with either a gaping hole in my door or installing it with the broken screws and waiting a week for replacements to get here. Neither are super options, honestly.
-instructions were terrible - do the template tracing before you take the door off.
-petsafe support was great for the issues I had at least

Update: petsafe sent another replacement set of screws and caps which is still not a full set for an XL door. They sent 2 so it should cover but this is an issue. I've essentially ruined my door with this product installation and now have to go spend another $500 on a brand new door. What a waste.

United States on Oct 30, 2023

Mary Helen LaGioia: Fit perfectly & easy to install. Replaced old doggie door.

United States on Oct 19, 2023

craig: is a big door fits your standard metal exterior door perfect i cut the template out with a grinder for nice clean cut and drilled holes from both sides the plastic bolts grabed good and pulled the two halfs together just fine and tight use a hand driver oviously not a drill and you will have no problems the door dover or plastic panel fits good and tight i think the price was good i would bye a gain i only just installed it but i have 2 other dog doors the large size one is a pet safe and the other different none the plastic flaps last too long with 2 or 3 dogs back and forth but this flap is same quality as the others so im shore it will doo the trick when i breaks like they all do i will use a rubber floor matt for a car or truck like i have before and they last quit a while for a cheap price this door dioes have a improved flap holding setup with a full width plastic backer that the screws go into witch is most the reason the others broke so i exspect this to last longer than them

Canada on Oct 10, 2023

Dave: I like this dog door, I really do. It seems pretty heavy duty, but light enough that the cats can slip out. The aluminum shell makes it more rigid and rugged, which will hopefully stand up to the test of time. The process of installing was relatively simple. I am stoked that my dogs can come and go as they please.

The nylon screws kind of suck. I would have preferred something a but more substantial or maybe even some thicker screws that were a bit further away from the massive hole. I'm not even sure there is an inch gap between the hole and the screws to attach the two sides, this doesn't inspire a lot of confidence. Time will tell on that one, though. The flap and its gaps are absolutely absurd, though. The magnet works and the bottom will catch but both sides have gaps and it is impossible to get it to properly seal. On top of that the mounting of the flap is within the hole itself and you can clearly see light though the mechanism where you hang it. The end result of this is the AC kicking on over and over and over again, even when not in use. You can stand on the other side of the door and feel cool air escaping from the gaps and the area above the flap.

The...

United States on Sep 30, 2023

Dona: We had this installed in our new screened it porch to keep our dog from scraping at the screens. It worked! Of course my dog is very smart so he learned use of it quickly!

United States on Jun 15, 2023

Collaboratories LLC: I had to hire someone to put this in my screened lanai because it was replacing the last one I had and came in a different size (not the same vendor). The flap isn't as straight as it was when we first installed it, but I do have big dogs going in and out so I guess that is to be expected. I like the plastic door cover it comes with, which I use when I let my cats on the lanai so they can't get out. Overall, a good value for the money.

United States on Mar 23, 2023

LR: Love this. Easy to install in garage, maybe 1 hour, and both dogs and both cats use it with no problem.

Canada on Oct 27, 2022

GinaGina: I like the door. Would be 5 stars if you would include steel screws and nuts. Instead of that plastic crap. This door easily works for my big boy ! Happy for that.

Canada on Mar 19, 2022

Eriberto: Medida perfecta para mi mascota, no hay filtración de agua, fácil de limpiar, material resistente. Valió la pena el costo.

Mexico on Jul 08, 2021