GASLAND 24 Inch Chef Series Induction Cooktop

PHXAZ: The cooktop looks elegant. It is really good for liquid based dishes. For solid or semi-solid dishes, setting the right power level can be challenging due to pulsed ON/OFF power control. Also, for some cooking a larger diameter ring would be nice. Overall, after 2 weeks of cooking on this induction cooktop, I like it and would buy it again.

United States on Aug 14, 2023

Animal loverAnimal lover: I had been buying everything for my house at Amazon for years and never had a problem until now, I bought this cooktop last April because a friend of mine loves her induction cooktop so I decided to get one for myself, this brand cooktop got a large cracked after few months of light use. I follow Amazon’s instructions and contacted the manufacturer, they requested pictures and description of how it happened. After few exchanged emails and phone calls they direct me to Amazon for a replacement. Amazon customer service wouldn’t replace this item even though I told them it’s a manufacturer issue. Amazon only wants to refund the cost and deduct the shipping as it needed to be send back. I was not expecting this from Amazon so I went back and contacted the manufacturer once again, I was told we will get back to you, we’ll today I received an email implying that Amazon should refund me even though I explained to both parties that I don’t need a refund I need a replacement. I’m sharing my experience hoping that no one else has to go through this experience, be aware of 2 things
Amazon won’t replaced it if it gets damage and the manufacturer...

United States on Jan 23, 2023

RKY: New to induction cooking and it's fantastic. Nice looking and easy to use unit. Definately recommend.

Canada on Jul 24, 2022

Jason G.: I love the induction technology. Heats up super fast. The surface is cool to touch very soon after cooking is done. The system shuts off automatically when you lift up the pot/pan. The only disadvantage with the technology is that you need steel/iron cookware. Old cast iron pans work great though!

Canada on Mar 11, 2022

Larry Giles: This is a great little cooktop. I had a problem with my cooktop. Got ahold of gas land and they replace it. Nice and professional to deal with.

Canada on Aug 06, 2021

Amazon Customer: I bought the unit in April 2020 but due to my delay in my renovation caused by Covid factors I was unable to instal it until end of August 2020.
The unit works when it works but for some unknown reason often seems to stop working
The only way to solve the problem so far has been got to the electrical panel and shut off the dedicated breaker
to the unit, then turn it on again. We have had to do this probably 100 times! Pulling our hair out here!
Gasland doesn't seem to have a way to reach them to trouble shoot this problem.
Really very frustrated about this.
If Gasland could help me resolve this problem I would be happy to write a favourable review but with this level of apparent unavailable customer service I'd say DO NOT BUY THIS PRODUCT.

Canada on Nov 18, 2020

Johnny Pistachio: May, 2021 - Addendum to review below-
After ONLY 15 months of moderate use, we suddenly heard a loud "BANG!" while both elements were cooking at power-level-7. Possibly just a fuse?
Anyhow- The stove DIED. It is now junk!
And NO HELP from GASLAND! CAVEAT EMPTOR, FOLKS. Gasland don't care about you.
====== Original Review from 2020: =============================
Note that it is 240Volts, not the standard 120 volts for small "household appliance".
What is good about 240Volts? Well, you can get TWICE as much power heating up 2 big pots of ..whatever.
If you DO NOT understand electricity, DO NOT attempt to install this yourself. - Get an electrician!
Otherwise, use a 30AMP circuit breaker, NMD2-12 wire from the panel, and a special socket and plug that cannot be used for the standard 120volt circuits. You can buy these Leviton plugs on US-Amazon, but strangely not in Canada! ;-)
Or, if your electrician insists, install the BIG 50 amp plugs and NMD1-10 wire used for kitchen stoves (overkill, but hey! That's North America standards!)
Our only complaint is that the child-proof lock button is too close to the other controls, and I...

Canada on Apr 21, 2020

Farmer: We were looking for to burner electric cook top. Lots of plug in 120V options out there, but are relatively low wattage. Found this one in same price range, lots of power, installs easy, works perfect. As long as you can run a 240V circuit to where you want the cook top, this is a great option. I had a question regarding the grounding of the unit, as the manual gave conflicting instructions. Called customer support, they answered the phone right away and were able to clear any confusion. I am highly recommending this cooktop.

United States on Dec 23, 2019

Ted E.: It was great while it was functional. Last evening (12/16/19} while using two burners, it quit. "No power" The brkr had tripped. I reset it & touched the on/off control to restart. There was a loud pop & the brkr tripped again. There was nothing wrong with the wiring connections. I've owned the unit less than 100 days & it gets very little use. I talked with an Amazon rep. She tried to connect me with Gasland Chef & after 5 min. advised me to call them (warranty 1 yr.) don't know what that means. After 3hrs of trying to talk with a rep I succeeded. He told me to take pictures of the wiring in my power panel & stove connections & send him the photos. I don't know how to send pictures on the internet & don't intend to learn. I told him I was a retired Navy chief petty officer & merchant mariner first engineer with 40 yrs experience in electrical problems & there was nothing wrong with the elec connections. I was telling him I'd send the stove top to him & he hung up on me. I need a stove now not in the future. I won't be using Gasland Chef products anymore.

United States on Dec 17, 2019

Angel Y. RodriguezAngel Y. Rodriguez: Great product and super responsive customer service. Space saver option for small kitchens or areas, works well with small and medium pots. Easy to install after you have the correct wiring diagram for US 220V/240V setup, sent by customer service next day after initial inquiry. Full recommended product.

United States on Oct 09, 2019