Eccotemp i12-NG Outdoor Tankless Water Heater

By: ‎Eccotemp

The Eccotemp i12-NG Tankless Water Heater is the top choice for Gas Water Heaters. It's easy to install and comes with great tech and customer support. Plus, its sleek, modern black tempered glass body and built-in LCD temperature display make it a great addition to any home. The horizontal venting allows for a quick and convenient installation, making it an ideal choice for any household. With its unbeatable customer satisfaction rating and easy installation, the Eccotemp i12-NG Tankless Water Heater is the perfect choice for any home.

Key Features:

The Eccotemp i12 NG Tankless Water Heater is a modern, gas-powered, whole-home indoor water heater that's designed for convenience and safety. It features 1/2" NPT water fittings, child lock technology, and fully automatic temperature controls with LED display. With a flow rate of 3 GPM, you can enjoy a steady supply of hot water with ease.
92
B2B Rating
78 reviews

Review rating details

Value for money
87
Temperature control
89
Tech support
91
Sturdiness
91
Size
89
Overall satisfaction
90
Efficiency
87
Easy to install
89
Customer support
85
Build quality
91

Pros and Cons

Pros
  • Black tempered glass body gives sleek and modern look
  • Built-in LCD temperature display shows output temperature as well as GPM flow
  • Comes with horizontal venting that allows a convenient and quick installation
Cons
  • Temperature controls are difficult to adjust

Details of Eccotemp i12-NG Outdoor Tankless Water Heater

  • Temperature Range: ‎77 Degrees Fahrenheit
  • Warranty Description: ‎2 Year Limited Manufacturer Warranty
  • Color: ‎Black
  • Part Number: ‎9802296
  • Installation Method: ‎Wall-Mounted
  • Plug Format: ‎B - US style with ground plug.
  • Product Dimensions: ‎16"W x 11"H
  • Is Discontinued By Manufacturer: ‎No
  • Batteries Required?: ‎No
  • Item model number: ‎i12 - NG
  • Measurement System: ‎English/Standard
  • Finish: ‎Tempered glass and steel
  • Number Of Pieces: ‎1
  • Shape: ‎Rectangular
  • Item Package Quantity: ‎1
  • Item Weight: ‎28.8 pounds
  • Wattage: ‎2 watts
  • ASIN: B0157EJTQY
  • Date First Available: September 10, 2015
  • Batteries Included?: ‎No
  • Display Style: ‎LED
  • Certification: ‎UL
  • Manufacturer: ‎Standard Plumbing Supply
  • Voltage: ‎120 Volts
  • Included Components: ‎Horizontal Vent Kit, I12-NG Tankless Water Heater, Instruction Manual, Installation Hardware
  • Capacity Description: ‎4.0
  • Best Sellers Rank: #241,319 in Tools & Home Improvement #301 in Water Heaters
  • Capacity4.8 Gallons: Power SourceGas Powered
  • MaterialTempered Glass: StyleNatural Gas
  • Pattern: ‎Compact
  • Usage: ‎Indoor
  • Customer Reviews: 4.1/5 stars of 601 ratings
  • Maximum Flow Rate: ‎4 Gallons Per Minute
  • Size: ‎16 x 16 x 11 inches
  • Brand: ‎Eccotemp

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Comments

Theresa Larson: Easy install, great product for the price.

United States on Jul 28, 2023

Matt Key: For us the unit worked fine for one year. After a year it started to leak water from the copper heat exchanger. I contacted the Eccotemp for warranty. Sent them the info they requested. And they rejected my warranty. They claimed it was frozen without inspecting it.
It was very disappointing because they did not do an inspection to actually find out what is wrong. They pre-judge you to be a liar and claim a bogus reason to deny your warranty.
Last time I checked nothing freezes in the month of June. My wife and I along with our kids live in our house full time. Nothing has ever frozen in our house. And the mechanical room where our Eco temp water heater is has never dropped below 19° C.
With the warranty rejected, took the water heater to have it repaired. After the technician took it apart, he found out that on the back side of the heat exchanger up against the back panel, there was one spot where there was a lot of green corrosion and it had turned into one pinhole. HE CONFIRM THAT IT WAS NOT FROZEN.... Something I was already 100% sure of.
So if you like to buy an Eccotemp product go for it, but if something happens to it, most likely Eccotemp Will judge you to be...

Canada on Jul 06, 2023

AMM: We cannot rate tech support as we have not needed to contact them. This one is easier to regulate the temperature than previous models. We like the compact size and ease with which it sets up. We use it for our laundry room and outdoor shower.

United States on Jun 27, 2023

Gale Laidlaw: I purchased this to install in my camper. I live in it year round and having a tankless water heater is great. It was easy to set up. I like it shows what temp the water is at and that is shows your GPM when running hot water. I do have a well with good water pressure. The instructions say it need 50 to 60 psi to work properly. So I'm not sure if it would work with a camper water pump that is pulling from a tank. I am concerned that with the short exhaust pipe that the cold sub zero air might freeze the water on realy cold nights. I do keep the camper heated so I'm thinking it will be ok. Time will tell. Overall it feels like a solid unit. Easy to read and use display.

United States on Nov 02, 2022

Kaner: Installed it in and hour. I used all the same hoses, just replaced the unit. I set the temp to 108 and Im having showers in the cabin plus dishes in the sink and another bathroom sink. Definitely worth it. Be warned that its not fully gas, it takes a 110 volt plug to run the exhaust fan and starter.

Canada on Dec 21, 2020

Matty C: I installed this at my off-grid cabin to provide propane-based water heating for dishwashing, and in future, a shower. Given the price, it is an affordable means of adding hot water facilities in an off-grid setting. The fan that comes on when the heater is operating is very loud. Not a huge concern for me but it might be for others. My biggest issue is that the heater will only engage when the water throughput is at least 0.6 gallons per minute. There is no means to adjust this. You therefore cannot run the hot water slowly to do dishes, for example. 0.6 GPM is actually quite a fast flow of tap water and when you are relying on collected rainwater and have limited water storage, you don't want to be running the tap wide open just to wash a few dishes.

On the positive side, it works and it is reasonably priced.

Canada on Sep 24, 2020

Gerry Gosselin: Received item on time. I have installed it but it still needs to be connected to propane , then I will test and I 'll report later.

Canada on Aug 19, 2020

Vancouver: Looks like someone has returned, it got re-packaged, but not even in new packaging.

That said it works well.

Canada on Jun 12, 2020

ShockShock: Well, my water heater arrived today ahead of schedule. So that was nice. However, I'm concerned that there may be problems with it. First, upon opening the box, I noticed the water heater was wet. The box was dry, as was everything else in it. Turned out not to be water, but some sort of thin mineral oil or something of the sort, possibly (hopefully) for preventing corrosion or something during shipping. Second, this unit is very clearly used, possibly refurbished. See pictures of scratches, scuffs, pry marks, green nail polish paint touch-ups, thread sealant, etc. (Pictures were taken after wiping the oily substance off the unit.) This was listed as a new, unopened unit. I would not have paid full price for a refurb/used one. The only things new in this box appear to be the front glass on the heater, and the bag of screws and adapters.

I'm giving two stars for now, mostly for the quick arrival especially considering the weather we've been having. Will update when I find out if it works.

*Update*
I upped my rating to four stars, because after I finally got the water heater installed it works wonderfully. I couldn't be happier with the functionality of it,...

United States on Dec 06, 2017

Solarx.110mb: Call me crazy, but I installed this in a 4000 square ft home with 4 bathrooms. It is just 3 of us though. So I think I can answer some questions people have in a larger home. I gave this thing 4 stars originally because of the lower power, but then UPDATED moved to 5 stars since it does so well for us. It looks awesome, sounds good, small, light weight. Most people in reviews talk about showers. Well our household take primarily baths. For filling a bathtub, you need to play with the settings. At 48 degree F water here in MI, I found turning water heater down to 1.5 gpm works. I set the temperature at 131 degrees at the water heater. By the time it gets to my huge Jaccuzzi, it goes down to 115 degrees. That is hot, so I was able to add a tiny bit of cold and got a Jaccuzzi tub full at 97 degrees in about 30 minutes. Not too bad. Plus it is hotter and can fill to any higher level than my previous 50 gallon water heater.
Next test, a regular small bathtub, but at the far end of my house. The water lines run through the garage ceiling. By the time it gets there, it is at 106 degrees and takes about 10 minutes to fill the tub. This small tub actually was the hardest to get just...

United States on Mar 29, 2017

Eccotemp i12-NG Outdoor Tankless Water Heater Rinnai V Series High Efficiency Tankless Hot Water Heater GASLAND Outdoors BE158L 6L Tankless Water Heater - 1.58 Gallons Per Minute
Eccotemp i12-NG Outdoor Tankless Water Heater Rinnai V Series High Efficiency Tankless Hot Water Heater GASLAND Outdoors BE158L 6L Tankless Water Heater - 1.58 Gallons Per Minute
B2B Rating
92
95
95
Sale off
Total Reviews 78 reviews 142 reviews 34 reviews
Temperature Range ‎77 Degrees Fahrenheit
Warranty Description ‎2 Year Limited Manufacturer Warranty ‎See Manufacturer
Color ‎Black ‎White ‎Blue
Part Number ‎9802296 ‎V75IN
Installation Method ‎Wall-Mounted ‎Wall-Mounted
Plug Format ‎B - US style with ground plug.
Product Dimensions ‎16"W x 11"H ‎30"W x 13"H ‎11.8 x 6.1 x 17.3 inches
Is Discontinued By Manufacturer ‎No ‎No
Batteries Required? ‎No ‎No ‎No
Item model number ‎i12 - NG ‎V75IN ‎BE158S
Measurement System ‎English/Standard
Finish ‎Tempered glass and steel ‎White
Number Of Pieces ‎1
Shape ‎Rectangular ‎Square
Item Package Quantity ‎1 ‎1 ‎1
Item Weight ‎28.8 pounds StyleNatural Gas, Indoor Installation ‎15.62 pounds
Wattage ‎2 watts ‎12000 watts
ASIN B0157EJTQY B0084CPEQQ B08CDHX8VD
Date First Available September 10, 2015 June 1, 2012 July 5, 2020
Batteries Included? ‎No ‎No ‎No
Display Style ‎LED ‎LED
Certification ‎UL
Manufacturer ‎Standard Plumbing Supply ‎No ‎GASLAND
Voltage ‎120 Volts ‎3 Volts
Included Components ‎Horizontal Vent Kit, I12-NG Tankless Water Heater, Instruction Manual, Installation Hardware ‎Water Heater ‎1x 1/2" BSP Female * 3/4" GHT Male Garden Hose, 1x 5 feet CSA Certified Gas Regulator, 1x 5 feet On/Off Switch Shower Head, 1x BE158L Tankless Water Heater, 1x 1/2" BSP Female to 5/8"NPT Male Flare
Capacity Description ‎4.0
Best Sellers Rank #241,319 in Tools & Home Improvement #301 in Water Heaters #80,982 in Tools & Home Improvement #80 in Water Heaters #116,953 in Tools & Home Improvement #135 in Water Heaters
Capacity4.8 Gallons Power SourceGas Powered
MaterialTempered Glass StyleNatural Gas
Pattern ‎Compact ‎Heater
Usage ‎Indoor
Customer Reviews 4.1/5 stars of 601 ratings 4.6/5 stars of 1,327 ratings 4.4/5 stars of 804 ratings
Maximum Flow Rate ‎4 Gallons Per Minute ‎1.58 Gallons Per Minute
Size ‎16 x 16 x 11 inches ‎7.5 GPM
Brand ‎Eccotemp ‎Rinnai ‎GASLAND
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