CAMPLUX 18L Natural Gas Tankless Hot Water Heater - Endless Hot Water for Home Use

Mike Ocon: It was really easy to install. The temp control is very easy to adjust with the temperature control. Would buy again.

United States on Nov 09, 2023

Morgan8er: While other customers have complained about lackluster customer service from Camplux my experience was quite the opposite.

For whatever reason (perhaps related to the incredibly unusual and intense rain storms we’ve had in LA?) my Camplux water heater started throwing a code after being installed for a little over 3 months. I reached out to Camplux, worked with them on troubleshooting steps and ultimately, after a few days of back and forth we figured out it could be a couple of different things. I was ok with swapping out parts to attempt a repair but to ensure we were back up and running as soon as possible they insisted on sending me another brand new replacement water heater. They literally could not have done any more than they did and they couldn’t have been any more helpful.
The unit itself does everything our prior tankless did but unlike the old one it didn’t cost $1700. As long as it holds up I see no reason why anyone shouldn’t consider buying this model for their home.

United States on Apr 12, 2023

SuperKaiaFragilisticSuperKaiaFragilistic: The media could not be loaded.  We liked the price and the reviews on this water heater, so decided to give it a try. It arrived with a broken gas valve, so I contacted customer service. They were incredibly responsive, and made sure I got a working gas valve quickly.
We did end up putting it closer to the gutter than is suggested by the manufacturer. We didn't feel like the heat that comes out was that hot (you can put your hand right in it)
It's nice and quiet, and the water is staying a constant temperature. I washed 5 dogs the other day, and the water warmth was perfect the entire time.
We have 7 kids, and are really happy not to be running out of hot water for showers.
Only thing we weren't nuts about, is the wired control panel doesn't have a removable plug. So, it will have to stay outside with the water heater (it does have a really long wire, but we don't want to have a wire leading in through the outside door)
So far so good! Happy with our purchase.

United States on Nov 13, 2022

Caleb M.: Once installed, I freed up a 220V breaker for another project in my house. Heat delivery is on par with my previous hot water heater. I also freed up a large amount of room in my laundry room so that I could add a freezer.

United States on Sep 09, 2021

Crawl: I am writing this review for the PROPANE version of the heater. The water heater is overall of very good quality. The most important information that should be included in the Installation section of the manual is that water line fittings are 3/4" NPT and that the gas inlet is also 3/4". If you want to hook this up to a propane tank (as I wanted to), you will have to get a 3/4 x 3/8 reducer and a standard propane hose with a low pressure regulator. The customer service does not know to tell you this. Also, the 3/4 gas fitting on the unit is not flared, so have some gas-rated thread tape. The function of the priority button on the remote controller is explained in manuals of other manufacturers (e.g., Rinnai) for similar water heaters; essentially once the unit is running you have to "take priority" in order to set a higher temperature, the "priority" button allows you to do that. Otherwise, you have to turn the unit off at the power button on the remote controller, then turn back on and immediately set the desired temperature.

In my application, the unit needs to operate continuously for several hours at maximum flow and maximum temperature, and it achieves to do so. I am...

United States on Apr 23, 2021