Brother MFC-J680DW: All-in-One Color Inkjet Printer with Wireless Connectivity and Automatic Duplex Printing

RBW: My original rating was for the yellow ink that I purchased online, but I'm rewriting my review because I didn't realize this was for the printer itself. I originally chose this printer for the features as well as the size--I have a small space that I needed to fit it into. I have been very happy with it, it works as advertised.

United States on Sep 25, 2023

Itwasonlyme: Bought this printer for the single-sheet-feed that it offers. It works, sort of, paper jams almost all of the time unless you dont load the paper first, then it spits the paper out and you have to reload. Also you have to press the touch screen each time to feed the paper. Disappointed. It does print, but its a pain in the ass, also, it does not align the paper well all of the time, about 1 in 4 pages is misaligned top to bottom so there is nothing you can do about it.
I tried to return this but the company gives you a runaround making it not worthwhile to return, which is an effective way to stop returns (email them, wait, email again, wait, wait, email, told to talk to brother and go through a troubleshooting process which is a waste of time, then get return authorization, then return it, gave up on hold with Brother). Dont buy this get a different printer for single page feeding.

Canada on Oct 13, 2018

user1: Great printer, prints as you like it to, wired and wireless, which was easy to set up. Color ink is also very cheap because third party companies make it, one of the most cheapest for black and color ink. Functionality is also very nice with scanning, faxing, and if you need, it also lets you print on long pieces of paper by inserting it through the back. Print quality is decent, for color pictures it's not that vibrant but it looks alright. Perfect for the average user or student who occasionally prints. It can't hold a lot of paper in the tray so it's not ideal for heavy office use. Very satisfied with this product, great functionality, decent print quality, and cheap ink.

Canada on Sep 23, 2018

Ian: Very nice working printer for the price. Had no problem connecting to WI FI with Windows 10. Runs very quiet and prints a pretty decent 4x6 colour photo off of my phone. This is used for moderate home use only and the print speeds and quality are quite adequate for our needs. One thing that l noted is the monthly page rating of 2500 copies which seems unusual in this price range. As for durability, time will tell as l have only used 1/2 of the original cartridges so far. The instructions are easy to follow and the touch screen controls are intuitive and responsive. UPDATE 1 1/2 years in and aprox. 4000 copies later this printer has continued work perfectly and never skipped a beat! It accepts generic cartridges without a whimper unlike 2 competitors I owned previously that both died at roughly 1/2 the page count. When / If this printer dies it will be replaced by another Brother model. Highly recommend!

Canada on Jun 21, 2018

Caroline: Not thrilled with this printer but don't dislike it enough to be bothered sending it back. It is very slow to print a page but as I don't print much, it won't pose a problem for me. The print quality is average.

I didn't have any trouble setting it up but it is not particularly intuitive. The included setup disk indicates it's only compatible up to Windows 8.1 though a note did come with the printer saying it was compatible with Windows 10. I decided not to take any chances on the disk and downloaded the drivers for Windows 10 from the Brother's website. I set up the wireless network right on the printer. It connected fine and I can print from a Window's 10 laptop, a Window's 10 desktop and an iPad, no problem. It scans and copies well. It also has a built-in fax.

I bought this printer because I'd read that Brother reliability was good and that it had the cheapest ink cartridges. Speaking of ink cartridges, the instruction book says when a cartridge is getting low, the printer won't print anything until you replace the cartridge. I found a way around this on YouTube that I'll have to employ to ensure I use all the ink before I replace a...

Canada on Feb 24, 2018

Marv: In April of this year I purchased a Brother MFC J68ODW printer. I already have a brother laser and a label printer. A couple of week after receiving it it indicated that the black cartridge needed replaced. I had only used the printer a few times up to that point since I only use it when I need color or to scan or copy documents. I replaced the black cartridge and everything was fine until sometime later I get the notice the yellow cartridge needed to be replaced. I purchased a brother LC201CL from Amazon, received it and installed it. I then got the message "Did Not Detect." I reinstalled it several times always getting the same message.

I contacted this Brother support site, explained the problem, and was told the cartridge was probably not suitable and I needed to purchase one directly from Brother. I did so, received it, installed it and received the same "Did Not Detect" message." Again visited this site and was told there must be something wrong with the cartridge. Purchased a Brother cartridge from Best buy. Same result. I took the printer to a Brother Repair Center here in Columbus. Mixed results. For them sometimes it worked,...

United States on Jun 13, 2017

Pug Momma: Quit Printing, Warranty Not Honored, and Time Consuming "Trouble Shooting" demands from Brother.‎

Although this printer came with a year's warranty,9 months after purchase the printer "woke-up" and started ‎grinding as if trying to print something totally on it's own, and not in response to any command from me. I just ‎happened to hear the grinding from another part of the house, and at first I had no idea what was making the ‎grinding noise. When I got to the printer, it had an error message that said "Unable to Initiate 50‎." I called the ‎Brother Support line (1-877-276-8437) and asked if they'd been hacked since my printer was obviously ‎responding to an external command. "Ronny," the on-call technician, said they had not been hacked. I asked if ‎they'd updated their software recently, and he said they hadn't. Ronny's own theory was that I had a paper jam ‎inside the machine (even though it had worked fine on my last print job.) So he insisted I walk through all the ‎steps required by their paper-jam "Trouble Shooting" script...in spite of those steps being completed unrelated ‎to what happened. I'm almost 73 years old and...

United States on May 10, 2017

Mr Magoo: This is my 4th brother printer. They are pretty slow and I think less crisp than competition like HP, Canon, Epson. This one is the best Brother I have had in quality of printing and the ability to do 2 sided printing. Brother printers evolved from fax machines so are really strong at handling fax. You can easily set it up to listen to all incoming calls and intercept them if they are fax and pass them to your handsets if they are not. There are lots of good features in the copy function such as enlarge/reduce, including reducing 2 or 4 pages to 1 page. If you use bulk ink this is a really great choice as it is a tank system with a permanent print head in the printer not in the cartridges. Easy to refill cartridges are available from Inkwell (USA) or from several China sources. If you buy this printer do not apply the available firmware update as the update is designed to make it impossible to use 3rd party cartridges. Delivery to Vancouver, BC was very fast - about 2 days.

Canada on Oct 30, 2016