Ancheer 27.5'' Electric Bike - 350/500W Motor - Perfect for Commuting and Mountain Biking

Peter Fulton: Everything is great about Ancheer Bikes except for their customer service which I would give 3 stars and the ease of obtaining replacement parts in a timely manner which I would rate 2 - 3 stars. Furthermore, their information on their website is not regularly updated.

When trying to contact the seller for a replacement brake lever (an electrical component that you must get from Ancheer for compatibility), they provide a website and a phone number on Amazon. The website sends you to a page on their website that days "Page not Found". Upon diving into their website, I found one way to contact them by email. I never received a response to my email. I eventually received a phone call response to a message I left on the provided phone number about a week after placing the call. I called back and left a message again to never receive a call back.

Finally, I decided to place a one star review on the seller and the product in the hopes of getting some information about where I could obtain a compatible replacement brake lever. This caused almost an immediate response from their customer service team. There was some text-based argumentative tone where they denied I ever...

United States on Nov 20, 2023

christopher chang: I use this to commute to work/school and it's done me just fine so far. It's about a 2.5 mile ride round-trip and I've put over 100 miles on it so far with no major issues. The range probably varies quite a bit based on how frequently you use it, but I only have to charge it once every 10 days or so using throttle only, about 15 miles, or every two weeks/30 miles when I do half throttle half pedal (unassisted). Some nitpicks:

The brakes squeal. Really bad. They work fine but every time I need to slow down it sounds like I'm a reckless biker slamming on my brakes.

The front wheel and brake disc came slightly bent. I was able to bend the brake to being straight enough using some pliers, but the wheel is noticeably uneven. However it's not so bad that it impacts performance too much and again I've put over 100 miles on it just fine.

Something slips/skips in the pedal assembly the first time I put heavy pressure on a pedal each time I get on the bike, I don't know what it is and it feels like the whole thing is about to fall apart but nothing's happened yet so I think it's fine.

I'm on the tall side (6'2) and even with the seat all the way up my legs get a...

United States on Nov 01, 2023

bb: Very nice bike👍👍

Canada on Oct 14, 2023

Ryan Brule: So far so good. This bike exceeds my expectations. Have only rode it about 70km so far, and will update my review in a year or so.

The initial charge on my battery got me over 40km with just the thrust mode, with very little peddling on my part. Im 145lbs by the way. Of those 40km, about 12km of those were climbing up very steep dirt trails. So much fun powering up those very steep hills with "minimal" pedaling; less work and more joy!

The breaks need constant attention I find, but havent had any problems with them.

I just hope this thing lasts!

Canada on Sep 14, 2023

poirierrob30@hotmail.com: Bonne construction

Canada on Sep 01, 2023

Dylan Chiotti: This product of E-bike works very well. I’ll start with my concerns about the bike when I turn it on the bike it is automatically in pedal assist mode but it’s very easy to just hit the minus button on the screen also, don’t forget that the actual on and off buttons are on the battery and not the screen, the screen has a separate on and off button. Now for my likes, this bike has a lot of torque like a lot. I can remember the first time I took my bike for a ride. I made the mistake of turning on the bike power mid-ride I went into a shake solemn, but I didn’t completely lose it and fall over, LOL overall, it's a great bike. This product is compatible with the Moto Wolf mobile phone holder, MDL 2815. I have also written a review for the same.

Canada on Aug 07, 2023

Alex: Also ich war überrascht.
Hab mich für die 48V Variante entschieden und knapp 950 Eineuromünzen hingeblättert.
Lieferung DHL - top
Verpackung - top
Aufbau - wenig, alles vormontiert. Vorderrad, Lenker, Pedale, Reflektoren und Licht dranschrauben, Akku laden (4h), 3bar Luft drauf ( 1,8bar waren schon drauf, reicht aber nicht) und dann ging es los.
40 Km gefahren ( A..tat n bissl weh vom Sattel.. :-) ).
- Geringe Steigung ( fast nur flach), geteerte Feld- und Radwege, 5Km durch den Wald und Kleinstadtverkehr (Ampeln, Autos, Fußgänger, Grünenwähler..) und Gegenwind. -
5 Stufen, Stufe 5 mit vollem Akku, bringt gute 26Km/h laut Tacho... nach 40 Km und einem Balken weniger, nur noch 24Km/h.
Gefahren bin ich mit permanent wechselnden Stufen.
Ich bin nicht trainiert und über 10 Jahre kein Fahrrad mehr gefahren...also ein Schlappi :-D
Beim Anfahren mit der Schaltung und den Stufen gearbeitet, Bis auf 25Km/h, dann 2 Stufen runter und versucht das Tempo zu halten (bisschen trainieren eben ;-) ).
Dann bei Bedarf wieder auf Stufe 4 und 5.
Das gut 25 Km in der Art durchgezogen. Die letzten 15Km dann fast nur in Stufe 5 gefahren :-).
Der Antrieb...

Germany on Apr 11, 2022

Dale GenslerDale Gensler: I have owned this bike for a few weeks now and so far have put 140 miles on it according to the built-in computer. My primary use for this bike is for getting around Boston since I don't drive and the T is always crowded. Over this time I have made some observations about each component found on this bike, here is what I have to say.

Initial assembly:
This bike comes in a very, very large box since it comes mostly assembled, only the front wheel and handlebar needs to be attached using the included tools. I also unpacked the battery and charger first to get the battery charging while I put everything together. The package shipped from California all the way to Mass so I was a bit worried the condition it would arrive in. The box arrived with one hole in it and it was the guard over the rear derailer was bent inwards, it was easily bent back out and no damage was done. The gears do need to be tuned out of the box, and since I am new to that, I took this bike to a local shop to have everything checked over and tuned properly.

The Battery/Motor:
due to my height (6'3), I opted for the Blue Spark model which has bigger wheels and also a bigger battery and motor...

United States on Oct 20, 2019