48V MAX Electric Cordless Snapper HD Lawnmower Kit with Battery and Charger

Amazon Customer: The mower works effortlessly. I was surprised. It is easy to start; press the button for the electrical system, wait a half second, then press the bar to engage the cutting blade. Easy to remove the battery for recharging. When reinstalling the battery, remember to push it in until the gray clip engages the battery. Big click sound. For easy removal, disengage the gray clip and the battery itself pushes out a little so it is easy to grasp and remove. During mowing, when you desire to make a turn, disengage the motorized wheels a half second, then turn the mower, and reengage the wheels. It is also a breeze to raise and lower the wheels to control the cutting height. I am 77 years old and mow on a hill; I do not use the motorized wheels when going downhill; light pushing is sufficient for me.

United States on Oct 14, 2020

LCothran: I like this lawn mower. It’s quiet, lightweight, and does the job. I also like how it folds up for storage between uses.
I own less than half an acre and this lawn mower battery won’t last for half the yard. I purchased the set with an extra battery, but never received it (a whole other battle) and have to spend two days to mow the yard (one for the front and one for the back).
If this is your choice, be sure to get an extra battery or two.

United States on Oct 05, 2020

Donna: We have a small yard and the first time we used it we were able to mow both the front and back yards no problem, on one charge. But the grass was not tall and it was very dry. Since then we have had plenty of rain and you can hear it rev up for the longer plusher grass. Now we only get 1/2 the front done before it needs charging. So we need to mow every 5 days to be able to finish in one go. waiting a week to 8 days is way too much grass to finish in one go. However, we love the weight of it and its foldability. I would just order a second battery if your grass grows fast and thick.

United States on Sep 16, 2019

Grandma Jo: I love this lawnmower - it does a great job, is quiet, easy to store and has a battery life of about 1 hour for mowing. I had forgotten how wonderful a self propelled mower is! It is easy to handle for this senior citizen.
The one con is that on my second use, I broke the side deflector chute. Finding the replacement part has been difficult, a generic chute is not available . After reaching out to Snapper, I learned that this part is in the system, but not available - the gentleman could not say why. My local lawnmower parts dealer was able to order the part, which remains on backorder for over two months. Thank goodness I was able to duct tape the broken chute together and use it. I did contact Amazon initially to see if they could help with locating the replacement part - the representative’s only advice was to return the mower.

United States on Jul 07, 2019

H. G.: Update: I am downgrading my original rating because I am so sick of the terrible customer service I sought to fix my original problem with the knobs that allow you to fold down the handles for storage. I tried everything I could think of--calling Snapper, emailing Snapper, watching endless videos on YouTube, going to a dealer, contacting them through Amazon. Nothing worked. When I went over to the dealer, I discovered that Snapper must have recognized the problem with those knobs because they only had a newer model that has the knobs that turn to unscrew rather than knobs to pull the bolts outward. I was in the process of walking the mower to a dealer when a fellow stopped me to ask if he could help. I showed him the manual and told him my dilemma. He was a tall, strong young man, and he must have fiddled with it for about 10 minutes (which made me feel better) and finally was able to pull out the knobs and lower the handle. At least then I knew what had to be done, but the question was whether I could do it! I was hoping that he had loosened those bolts enough for me to be able to do it myself going forward. But no such luck. You have to grab both knobs across the mower and pull...

United States on Jul 03, 2019