Trixie Cat Home and Enclosure: Perfect for Keeping Your Feline Friend Safe and Secure

Rebecca Goodwin: Very cheap product, especially for the cost. Paid someone to assemble. Shelf pieces were broken, came with not enough screws and screws that came with were too short to give a sturdy house. Person I paid continued to build using longer screws and repaired broken pieces with longer screws and glue. The large door's hinges are not fitting so door is nearly impossible to open. Tried to return through Amazon, but UPS said it has to be boxed up so I guess I ll have to tear it down to pack up to return. Or I will consider instead to try and donate if they will not allow me to return as is.
Returned another smaller house made by same manufacturer that was never even taken out of box for fear that i would also be dissatisfied and possibly have the same problem.
I have ordered a cathouse before that we love two years ago, totally different experience, cats love it too, just too small. I now have 4 cats so will be looking for something different

United States on Nov 21, 2022

CPCP: I have 5 cats that are 7-10 pounds. They all love it and fit easily inside. We have cat warmers on two floors and cut small holes in back for cords. None of them have used bottom floor plastic door. It could be a little sturdier but okay for the price.

United States on Dec 13, 2021

D. F. SnyderD. F. Snyder: I recommend using wood glue as you put it together. Especially the the platforms. Makes it much sturdier.

This order started out not good. I received a text that Fedx delivered on front porch. No package.
So, I waited a couple of days before I looked into the problem. It had been delivered to St Johns Fla.
On a Friday I called Amazon customer service told them the problem. Service rep very friendly. After verifying the misplaced order she told me how Amazon would handle the claim and offer refund or new order. I asked for a new order. I don’t know how Amazon did it, magic I guess, put the next morning, Saturday, the 60 lbs very large packed was on our front porch. Now if that ain’t customer service at its best!!!!!

United States on Sep 26, 2020

Wendy ThielWendy Thiel: I adopted a couple of shop/barn cats and wanted to give them a place they could feel safe. I had seen this house on several sites but at a much higher price, so was thrilled when I found this here.

While the materials are not as sturdy as I would have liked, the product assembled very easily. I am a 50ish, 5’1 female and was able to assemble this on my own in less than an hour. I did put it up on a low bench just to keep bugs or other from also calling this home.

Cats arrived today and they immediately took too it and are curled up on beds. One thing I may do is actually line it with a rubberized drawer liner just for added comfort and make it a bit easier to clean.

I did have one small latch piece fall off so hardware isn’t really all that great either. I may have to replace that at some point.

United States on Jun 07, 2020

Jenny: Our cats like the house. We added in a K&H extreme weather heating pad to help keep the cats warm. Assembly was fairly easy, but putting the ledges on was a pain in the butt since you have to reach in across the entire length of the house to install. You must have a friend to help you, and even then the screws are awkward to place and easily split out.

I like that I can see inside to every level easily to see what the cats are doing. The full length door is super convenient.

So why three stars? The hardware is of very, very poor quality. We’ve had the house outside for a month, and all of the latches are rusty. The wood door on the third level (not the plastic one) opens the wrong direction for the cats to enter conveniently, as the door won’t stay flat against the house and ends up blocking the cats when they try to jump from the second floor ledge. The paint already looks like it’s a year old.

Would I pay $250 for this again? Nope. I like the design, but the manufacturer is cutting a lot of corners. The house is unlikely to last very long without being repainted and replacing all the hardware.

United States on Nov 20, 2018