TotGuard 350W 19.8MPH Electric Mountain Bike for Adults - 26" Wheels, Powerful 350W Motor for Speeds up to 19.8MPH!

JL: The media could not be loaded.  Pros:
Nice looking bike,
works well
Decent speed
Speed control is on the right handle
Can be accelerated from the handle without need of breaking inertia first

Cons:

Battery is dead after 4 months of use. I contacted seller and they replied fast, however on the reply through Amazon chat, seller instructed me to upload a video and it is impossible to upload it, the attach file option does not accept any .mov, .mkv, .wmv, .mp4 extensions and it can not be bigger than 10mb.

I uploaded a short video here so the seller can look at it. I am still in the process of obtaining help from the seller, I will update my review later on.

Update from 12/06/2023

Amazing company to work with, stands behind its product.

I contacted the company to try and get a replacement battery. Quick answer with instructions on how to reset the battery and specific instructions to submit a video showing the problem

Battery replacement was out of stock but company offered a refund and the instruction on how to submit the pictures following their instructions to deactivate parts on the e-bike.

Today I was...

United States on Nov 30, 2023

Ann Pan: This is the best bike I ever invested. Especially riding with the wind the EV sure help a lot. Good bike.

United States on Nov 14, 2023

Matt: For the price, it's hard to beat. The bike was packaged extremely well, I was very impressed, therefore nothing was damaged in shipping. Assembly was pretty straight forward, only took about 30 min and directions are actually half decent. I'm going to list all the negatives that I don't like about the bike, but keep it mind I'm still giving it 4 stars overall because of the price and I am overall satisfied with the purchase. I'll mention a couple pros before I go into the negatives. I love the handle bars and grips, very comfortable. I like the digital display, lots of options to show stats. I just use the odometer and speedometer really, then of course the power meter for the battery lets you know when you're getting low which I've never come close to. Battery life seems really good so far, but we haven't gone on any super long treks quite yet, it's still too cold for that here but hopefully soon.
First gripe, the seat that comes with it is horrible uncomfortable. Now, I am a bigger guy but my wife isn't and she felt the same way. Just riding on the bike for 5 minutes and your butt hurts badly, so just plan on having that extra expense of buying a more comfortable seat right...

United States on Apr 29, 2023

The Good Doctor!: I love bikes, e-bikes, trikes, eTrikes... All different kinds. I know the eBike segment is huge and lots of manufacturers are trying to capitalize on the intense crush on eBikes what with the covid and all...

Some of those manufacturers are mediocre at best... Some should never make anything and yet others are simply excellent while being reasonably priced. Some are state of the art and the prices are out of this world.

This bike is a really good bike, especially for this price point. I was immediately impressed with the packaging the bike arrived in. It was very solid and secure and the bike was in perfect condition inside. The packaging inside was very advanced while not being wasteful.

I have to be honest, I've purchased bikes MUCH more expensive and the packaging was a disaster and so were the contents. In this case, the packaging is really excellent and intuitive. The bike itself was almost completely assembled and what wasn't was easy to do.

It only took a few minutes to put it together and the battery came 80% charged so I and my buddy test rode the bike under many different conditions... but let me first say, we tested out the top speed first......

United States on Dec 20, 2021